Rent a Lexus in Fayetteville

Poor- at best No staff to assist Locating vehicles on the lot what a joke Key fob not functioning Hideous air freshener in ac -so who’s smoking in the cars?

2.0 Poor

Apr 2021

Pros:

Staff did not care about giving me a clean car. After I left, I called to report smoke issues with AC use and car stalling at times. Bad gas? No remedy was offered. When I got to the airport, Hertz was not even there to do my return. My car agent n vet discussed my plans at all The worst car rental ever. Maybe I should have gone through the Airport rental instead of private franchise. I put 4 calls into Hertz to help me...

Cons:

Better customer service and an attitude of caring...

2.0 Poor

Apr 2021

Pros:

Not at all

Cons:

It was reservations over night but end up not getting a car so left the store.

2.0 Poor

Mar 2021

Pros:

Kayak took a reservation

Cons:

Hertz could have had a car

10.0 Wonderful

Mar 2021

Pros:

The staff at the Fayetteville location was extremely helpful and pleasant.

Cons:

$200 security deposit wasn’t included in the estimation provided and it was never mentioned in any emails until I spoke with the agent at the Fayetteville location.

Dollar

10.0

Wonderful

10 reviews

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Fayetteville

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Locations in Fayetteville

400 Airport Road

+1 910 829 9221

Monday	07:30 - 23:59
Tuesday	07:30 - 23:59
Wednesday	07:30 - 23:59
Thursday	07:30 - 23:59
Friday	07:30 - 23:59
Saturday	07:30 - 23:59
Sunday	07:30 - 23:59

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Reviews

7.6 Good

Sep 2018

Pros:

Quick and easy turnover.

10.0 Wonderful

May 2018

Pros:

Dollar Car Rental has a very friendly staff. Mostly my car was ready on time for my pickup, & was very clean. The drop off process was even better. I enjoyed my car, & will be using Dollar Car Rental again !! Thanks. Sherry C.

10.0 Wonderful

Apr 2018

Pros:

received exactly what I asked for and the customer service was awesome.

Cons:

nothing to add

2.0 Poor

Jul 2017

Cons:

The fact that I was able to reserve a vehicle that wasn't available and there were no other vehicles available at the location

2.0 Poor

Jul 2017

Pros:

Reserved car was ready for pickup and there was no line.

Cons:

He attempted to convince me I had to pay a hidden $95 drop fee. He said I didn't select another location when I reserved the car. I showed him my confirmation email that shows me dropping at another location but he didn't care. I canceled the reservation.

10.0 Wonderful

Apr 2016

Pros:

Great people at a great company! I highly recommend!

Thrifty

6.9

Okay

27 reviews

Cleanliness

7.2

Comfort

6.7

Pick-up/Drop-off

7.1

Value for money

7.0

One location in Fayetteville

Show locations

Locations in Fayetteville

400 Airport Road

+1 910 829 9221

Monday	07:30 - 23:59
Tuesday	07:30 - 23:59
Wednesday	07:30 - 23:59
Thursday	07:30 - 23:59
Friday	07:30 - 23:59
Saturday	07:30 - 23:59
Sunday	07:30 - 23:59

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Reviews

2.0 Poor

Dec 2019

Pros:

Horrible service never renting from here

6.8 Okay

Jul 2019

Pros:

Staff was good when I dropped off and understanding of my issue. They further discounted the rental for me to compensate for the inconvenience.

Cons:

The car was not cleaned well when I picked up. There was a lot of dirt and mud around the exterior crevices and door jambs as if the truck was taken off road by the previous renter. Windows inside were filthy and there was no window washer solvent left. Dash was also dusty.

10.0 Wonderful

Jul 2019

Pros:

I wish I could remember how to spell her name. She was the friendliest customer service rep I've had in a long time.

5.2 Fair

May 2018

Pros:

The lady at the desk was great and made every effort to get us or car at the quoted price. However, we haven't rented a car in years and we're not familiar with the details. She was very polite despite our frustrations and was very professional.

Cons:

I booked the car with a debit card but apparently you can't rent a car with a debit card without a credit check and paying extra. This should have been stated when I made my reservation. We brought a credit card but it was in my wife's old name and so we couldn't use it since it didn't match her licence. At the nice desk ladies suggestion, we tried to find a different ID with her old name on it but she didn't bring her whole purse on this trip. It was very frustrating. I had to get a ride to pick up the car and then my wife had to uber back up there with her credit card only to be told that wouldn't work as well. This could have been solved at the reservation point easily by stating you need a matching licence and credit card to book the car in the first place. Very disappointing.

10.0 Wonderful

Feb 2018

Pros:

Really easy pick up and drop off and the associate behind the dresk was friendly.

2.8 Poor

Aug 2017

Cons:

Charged me double the rate I made the reservation for. i never should have been required to pay outrageous rate that didn't match the reservation. If I wasn't in need of quickly getting to my destination, I would have walked away from the pickup counter and used a different company.

Avis

6.5

Okay

8 reviews

Cleanliness

6.0

Comfort

7.0

Pick-up/Drop-off

6.5

Value for money

7.0

One location in Fayetteville

Show locations

Locations in Fayetteville

400 Airport Road

+1 910 484 7985

Monday	08:00 - 18:00
Tuesday	08:00 - 18:00
Wednesday	08:00 - 18:00
Thursday	08:00 - 18:00
Friday	08:00 - 18:00
Saturday	08:00 - 18:00
Sunday	08:00 - 18:00

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Reviews

2.0 Poor

Nov 2016

Cons:

I had a car reserved and there were no cars available when I arrived. Had to use Alamo instead.

4.0 Mediocre

Jun 2016

Pros:

Price was competitive

Cons:

Car tires were wabbling/shaking all the way Engine oil change reminder massage kept coming Up all the time. Old jps (for extra charge) not updated Took us to Manhattan instead of queens at midnight had to pay more toll fees

91 travelers who rented a car in Fayetteville gave the car agency they used an average rating of 5.9

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