Reviews for Thrifty in Fayetteville
- All reviews 100%
Aug 20 2017
Ripped me off!
Cons: Charged me double the rate I made the reservation for. i never should have been required to pay outrageous rate that didn't match the reservation. If I wasn't in need of quickly getting to my destination, I would have walked away from the pickup counter and used a different company.
Jul 21 2017
Didn't have a car
Pros: The guy at the counter was professional and he tried to help me find a car with another agency.
Cons: I arrived at the airport and they didn't have a car to rent. The guy was professional but he did the company didn't provide him with a car.
Jul 11 2017
Cons: There was a problem with my rental reservation and the counter agent just kept saying they were a franchise and could not do anything to help. Ended up renting with Hertz
Jun 16 2017
Car was fine, pickup was not.
Pros: The car itself was great.
Cons: When I went to pick up, initially the employee told me my reservation had been canceled and she tried to call me but got no answer. I made the reservation several days in advance. Eventually we found out that she had me mixed up with someone else. Then she asked me if I could come back a day earlier than I had reserved the car for?? I could not, I made the reservation based on my vacation dates. She ended up giving me a van vs. the Compact SUV which was fine. I waited about 30 minutes for them to clean it (I didn't know when I agreed to the van that it would cost me extra time.) The actual car was fine, it was the incompetent workers that gave this a bad rate.