Reviews for Hertz in Fayetteville
- All reviews 100%
Jul 8 2017
Notified of no car available 30 minutes before time of reservation
Pros: 1. I appreciate that I was able to locate a car at another Hertz location after one location stood me up at the last minute. 2. I also like that I could go to another Hertz location to add an additional driver who lived in a city different from where I live. (Other counters, i.e Budget, were not able to accommodate additional drivers who could not be present at the time of car pick-up.)
Cons: Did not like that I received a call from the Raeford Road store at 9:30 a.m. to notify me that there was no car available for me for my 10:00 a.m. reservation (that I had made about a month in advance.) The person who called did not offer any solutions. My travel was very necessary. While I was able to get a car from another Hertz location at the last minute, I had no choice of cars because it was so last minute. Overall however, I feel that this second counter did their best to accommodate me.
Mar 25 2017
Great price and good service
Pros: The price through Kayak was unbeatable as was the ease of booking.
Mar 1 2017
Pros: That i was able to get a rental unlike several people the day before.
Cons: the fact that the car was dirty/ front brakes were shot/ not the car i reserved
Oct 21 2016
Pros: Car was like-new and very clean. Drove and handled very well.
Cons: The car's climate control was a bit frustrating (occasionally would switch back to outside air, couldn't figure out why). Also didn't have cruise control, which was uncomfortable for a 10-hour drive.