Pros: Quick and easy turnover.
Enjoyed my car
Pros: Dollar Car Rental has a very friendly staff. Mostly my car was ready on time for my pickup, & was very clean. The drop off process was even better. I enjoyed my car, & will be using Dollar Car Rental again !! Thanks. Sherry C.
Rented Short notice and had the best deal!
Pros: received exactly what I asked for and the customer service was awesome.
Cons: nothing to add
Reservation confirmed, no cars available
Cons: The fact that I was able to reserve a vehicle that wasn't available and there were no other vehicles available at the location
Tried to pull a fast one
Pros: Reserved car was ready for pickup and there was no line.
Cons: He attempted to convince me I had to pay a hidden $95 drop fee. He said I didn't select another location when I reserved the car. I showed him my confirmation email that shows me dropping at another location but he didn't care. I canceled the reservation.
Pros: Great people at a great company! I highly recommend!
Excellent Service
Pros: Kelley was a wonderful associate, who took time to actually have a conversation and explain my options to me. I was upgraded to a bigger vehicle (all the compact were gone) but Kelley gave me a few to choose from.
Car was clean, Great value for the money!