Would you like to save as your currency permanently or for this visit only?
Comfort, convenience and location!! So many good restaurants and bars in the area. Short walk to Peidmont Park for the festival and so many breakfast choices in the morning and after hour bars on the way back to the hotel. The staff is very accommodating for middle aged professionals. Hard to book during the festival, but price keeps the clientele at a higher standard.
Location was convenient. Noise - walls are paper thin. Loud guest noise in hallway and elevator area. Amenities. Had to ask for shampoo, etc. Coffee was not replenished.
The best service I have received at a Hotel in many years! Everything was great.
Nothing Customer Service and communication was terrible. Would never go back.
I didn't like paying $6.00 for a bottle of Avían water and $3.00 for a miniature Sprite
Staff were very accommodating. Parking fees are greatly overpriced. Price of parking should have been included in price of room. A/C did not operate properly during visit. Staff offered room change or box fan. While this was a nice gesture, QC (Quality Control) was not performed to insure all functions and features of the room were properly operating prior to the arrival of guests. In the future, this function and quality check should be performed before the checkin of guests.
Lication, comfy bed Noisey room attendants
The staff was exceptional. Room was worn. For $200 a night, I expect furniture that is unscratched and a bathroom free of rusty hinges and moldy silicone.
Staff were really friendly, as well as the valet staff. Good location. A couple of the pieces of furniture were worn & ripped. The air in our room was pretty dry & the shower needed a deeper scrub. Paid over $4 for a small bottle of Coke.
Staff is outstanding!!
yes, I asked for a non-smoking room in which I received, but the room smelled and reaked of smoke. our clothes smelled like smoke the next day and our luggage smells like smoke too. This was very disappointing.
Everything was nice just needed a place to sleep really but it was pretty nice
Unexpected $23 for overnight parking
Service, Location, rooms, and views. Good Breakfast and Dinners. room service. Bathrooms were small, but it is a historic hotel. They are limited to what they can do.
Our room smelled pretty bad. Running the AC didn't help. And the bathroom is the smallest I've ever seen. Staff was great, but I'd never go back.
Comfy bed, good shower, nice staff, totally clean, good location, good deal. Be aware: Valet is only parking option at hotel: $28 per day.
I like the location and the staff were very pleasant. I didn't like that the rooms were not clean good enough my room had hair all over the place.... that was disgusting... And parking was too expensive. I had to pay additional hundred dollars for parking .
Cleanliness, room size and amenities. That I didn't book a longer stay, lol.
Room was not as clean and smelled of smoke. Price was too High for it not to be fresh and clean.
Hotel is being renovated and looks like it will be very nice soon. Our room was perfect for a one night stay. Comfy beds. Hotel was nice to let us check out late.
Great location, nice staff. They are clearly making an effort to overhaul the place, I couldn't get past the room smellinglof cigarettes. Booked six nights. Checked out after one. i was put in the wheelchair accessible room so I give them props for having those accommodating, it has been decades es since I've known a hotel to permit smoking.