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100 Cnn Center, Atlanta, GA
0.1 mi from
Staff and location Price and rooms need to be updated. Our room smelled like old carpet.
My reservation was ready. Elevator was not working most of the time, there was a tear on the carpet by the balcony, I was adviced to use the stairs after waiting for several minutes on the only working elevator. Walked to the 14th floor and my card didn't work. I called front desk right away for a replacement card. They explained that they will send someone up, 30min later, nothing, I went downstairs and the staff was short and lazy. I politely asked for a replacement card and asked if there is any kind of compensation for all the inconveniences that happened. Front desk said there is nothing they can do. It is very unlikely I'll get a room there again.
I loved the view from our floor and the room overall was very comfortable and clean. I did not like that you have to pay for wifi unless you are a member.
Rooms were nice and clean For the cost I would hope for a peaceful nights sleep but instead loud music was played half the night along with younger girls running and laughing up and down the hall. Very disrespectful.
Next door to all of downtown Atlanta.
Rooftop Restaurant needs a remodel/ furniture could be upgraded. Floors as well in hotel hallways.
We loved our city view from our room. The staff was extremely friendly. The location was in near walking distance to restaurants and entertainment, and right across the street from the Georgia Aquarium & Centennial Park. No continental breakfast. You had to pay an additional $12.99 per person to eat. Also, you have to pay for parking (which is common downtown). Check your car once valet bring it back to you. We had scratches and scrapes on our back bumper.
we were let of the second night when we explained why it was not suitable location. amenities. lack of breakfast. loud air con. price of car park
Staff were super friendly and very helpful. Did not have to wait for a room Excellent service Convenient to downtown and venue Extra clean room with all amenities Best place to say if in Downtown Atlanta
Location AC unit was noisy and couldn't be controlled. Next door to a Jazz club that plays loud music till 1am. Easily heard in the room.
The room size was fantastic. Very clean. Great view. Expensive valet parking. I ended up parking over a mile away & took an uber which was less expensive.
The convenience of walking was great and the view from the room was probably the best part of the hotel Valet parking was too expensive yet the parking garage was around the corner, 5 mins walking, and not in the safest area of town. At the front door you had to carry your luggage up the stairs before putting it on a cart bc there is no ramp etc etc a wheelchair lift. The morning of check-out I was fixing the sheets and I found a hair stuck to the sheets (that definitely wasn't ours) in something that looked like snot. I almost threw up. I think the facility could be cleaner
Excellent staff, very friend and accommodating Rooms a little dated
Polite staff. The parking fee was $30 per day plus tipping valet each time you came and went. Traveling with two vehicles made us leave hotel.
The staff was absolutely amazing! Very helpful and kind. One thing that just struck a heart string was the biscuits and gravy at breakfast! It's something my mom always makes when I go home to visit. It's an older hotel that could use a little renovation, but it's well loved.
Location Wish there was a Mini frig in room and the AC didn't work all that well
Very clean, friendly staff, close to attractions. Only valet parking, nothing open after midnight around that area.
Central location, good value for money compared to other hotels around. The sink in the bathroom detached from the wall! Water was flooding, I called the staff, but no one showed up for at least 40 minutes! The walls were not very clean.