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Tim at the front desk was exceptional, his customer service was the best.
Location is great. Easy walk to Phillips Arena and other attractions in the area. Valet parking attendants were wonderful!! Booked online thru hotels.com. Reserved a deluxe double room, with 2 double beds. Got the two beds, in a tiny single room with moldy bathroom in which the tub barely drains while showering, for $358.00. Extra charge for internet!! Called front desk after arrival. Told me they could not do anything about it as I had booked through a third party. Lesson learned.....go direct!
Staff, food, and location were all great. Our vehicle was damaged after paying a $70.00 fee for 2 nights of parking and the staff basically told me we were shit out of luck on them even attempting to offer to repair the damages even though they were the only ones that had access to the vehicle. This was a very huge disappointment. We may pursue the matter legally.
Very nice hotel! N/A
Only thing I liked was convenient location and the service was very friendly. I can't believe this hotel has 4 stars. It barely feels like a hotel and its quite impersonal. The CNN aspect is interesting but the building feels like an office with the hotel as an after thought. The rooms are super out of date and there are no outlets that are easily accessible near the bed which is super annoying for plugging in devices. Also, you have to pay $15/day for internet. SERIOUSLY! Internet should be free and included in the price, PERIOD. The nickel and dimming is super annoying. It reflects how out of date the hotel is. I'm not sure how other ATL hotels are but I'd encourage you to find a better place to stay. I really hope ATL has better options than this place.
Balcony was a plus My husband and I stayed for (3) days. Our room only cleaned 1 time. On that serviced day, only (1) towel returned, and I had to request a towel the next day. My son had the identical room and his wife had gotten ill one night, they had to call house keeping at (1am) to ask for a clean-up. The hotel staff came in and used a wet vac... to pick up (bio-hazard) vomit that had hit the floor. I'm sure this happens from time to time and you'd think they'd use some kind of disinfectant and clean more thoroughly the next day or on the occasion.. No other cleaning application was applied. Gross
We didn't know the limit until we had already booked and gotten the itinerary. Very inconvenient and we had to pay for 2 hotel rooms because we could not cancel. The staff we spoke to on the phone were unpleasant. We were calling to let them know we were going to be arriving late and it turned out we couldn't stay there at all. It would have been nice to know the fine print about the pet friendly hotel before I booked and paid.
Lobby was nice & location was good The carpet was stained and worn, and so was the furniture. The tub was so clogged that the water backed up to your ankles even in a quick shower. Valet never answered the phone and was slow even when there were four or five guys standing around. Self park is not even an option. Check-in was slow. View was horrible- we had an inside facing room. I've had nicer stays at budget hotels. Don't expect much from this place. Every amenity is charged separately.
The valet parking took to long to get your car
Desk manager mariadirty roo Dirty room. No wakeup call. poor valet service
Close enough we were able to walk to the venue and several choices of restaurants nearby. $35 added for required valet parking with almost an hour wait for our car to be retrieved.
Close to Phillips Arena The hotel is outdated; tried to charge us $3.75 delivery service for silverware; water in shower didn't drain.
The shower was nasty. Hairs in the shower and around drain. There wasn't enough towels.
Close to all I needed, amenities were complete Noise, heard next room talking till 3 am.
Very nice room with amazing view of dowtown
Location Poorly managed and staffed. Rooms need insulation from the hallway sounds. Charged for Internet when I was told it was free as a Starwood member.
The Westin Peachtree was a lovely hotel; we would definitely stay there again. My only complaint was that we went to the bar for some late night snacks/drinks and it took an incredibly long time for us to be served. The food took an hour and we only ordered a quesadilla! Granted they were busy, but I think they should've been able to handle the crowd since they are a well-established facility. There was no manager there to address the issue. That being said, we also ate breakfast there the next morning and the service was very prompt. Overall the hotel was really nice, clean and comfortable.
I loved how accommodating and welcoming they are for pets. The cost of the room based on the size. Was expecting something much bigger for the cost of the room.
View from the room was lovely. Used to having breakfast and parking included in the price of the room.
TL,DR; List: - Clean and modern - Awesome view - Two blocks from Centennial Park and all the attractions there (Aquarium, Coke museum, etc) - The staff was pretty awesome and very friendly We were there for only two nights for a concert that was in the park, so the location was the entire reason I chose the hotel. The room was a tad small, but well maintained and modernly furnished. I wish they had glass doors in the shower instead of a tub and a curtain, as I have 3 kids that don't know how to keep the curtain in the tub and thus the water not all over the bathroom floor. There were a LOT of places to eat around the hotel, but most were either SUPER pricey or not opened on the weekend as the most likely catered to the business crowd. There is an underground mall that we found had a pizza joint and a chinese place opened. Waffle House is also a couple blocks away, and on your way to the park. We also walked over to The Varsity for lunch so the kids could experience it. It was about a 20min walk each way. Other immediate eateries I saw: Hooters (across the street, open till midnight), Hard Rock Cafe (also across the street), some brazillian steakhouse that looked AMAZING, a fish place named Ray's that looked pretty pricey, several bar-and-grill type places, and some cozy little place a block down that had a cute name that had southern food. Parking was crazy. My GPS took me to the smaller entrance, so I wasn't aware there was self-parking right at the hotel. It was $22 per day to self-park, but I ended up where the guard pointed me towards a block away for $20 a day. I would have rather paid the extra $2 a day and had the car in a more convenient location. Since we were just there a couple days, and had no intention of going anywhere in the car, the only benefit would have been packing our stuff into the car and taking off without having to walk through the city with all our luggage. The pool was a bit interesting. I loved the fact that it was inside, so even though it was raining all weekend, the kids and I were able to take a dip. It's a strange little pool, not concrete but rather some sort of plastic insert. The biggest let down was that we did not see a hot tub. Nothing better to relax after standing for a 4hr concert in the park than to relax in the hot tub. Also, to get to the pool (and the workout room), you have to go to the 9th floor, then over to another elevator off to the side, then up to the 11th floor. Seemed very strange, but I guess they may have added the pool later. Lastly, we found out the last day that you can go up to the tippy-top floor, where they have some observation decks setup. We got all excited, since the hotel is like 70+ floors, and we were told you can see several states away. However, we found out that it isn't opened until like 3pm, and being out last day and having a 8hr drive back home ahead of us, we were not able to actually go up there. Oh well, maybe next time. TL,DR; List: - No free wifi in the room - Parking is a mess, and valete is pricey - There are a few restaurants in the immediate couple of blocks, but most of the cheaper options were not open on Sat or Sun (not the hotel's fault, I know) - Most of the channels on the TV were not in HD or were VERY fuzzy - Pool is strange to get to, and no hot tub
Location,luxuries ,clean,staff,view Valet parking
The hotel is probably the best in Atlanta. Especially if this is your first visit. It's pretty cool because you can go on the 72nd floor and see the entire city. Well the parking was terrible. We were really disappointed. We decided to self park vs valet, grabbed a ticket.. This parking garage is so tiny. We drove around looking for parking, ended up on the top floor. No parking. So we had to leave the parking garage. Paid money to drive around looking for a spot. We ended up Valeting. The next day we checked out, and came to find a note on our truck that another car hit our truck and ran. Good thing a couple saw and left their car info. Basically the parking is the worst part.
Incredible views. Within walking distance of almost everything Atlanta has to offer. Friendly staff, quick to respond to any requests at any time of the day/night. Our AC unit lost power at 11pm, they had it working by 11:30pm. ORDER A DRINK at the bar on the 73rd floor and then sit back and relax while the room rotates, giving you the best view of every part of the city. Worth the money. Only complaint - the beds in the double queen rooms are small, and do not comfortably sleep two adults.
Great hotel with excellent service. - typical of a Westin! View of Centennial Park from the room was beautiful.
Loved the location? Could of been a little cleaner.
Computer downtime meant manual check-in system with pen and paper. They had all hands on deck and handed out vouchers to guests in long line, served drinks (alcoholic included) at no charge, and walked you to your room. Overnight parking was very pricey (I think $35/day).
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
Location and the people are awesome. Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
initially given poor room. charge for room from Hyatt showed up on my card
I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Great staff, great location, great place
Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city. The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
Comfortable bed , I was upgraded to a king and also put up on a higher floor by request. The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
Very modern and clean! Really enjoyed my stay there! I did not like that the hotel charged me $126.00 to park my vehicle for a 2 night stay. I was not informed of this charge until check out.
Everything... Simple Elegence.. Awesome Accomadations
The room was huge and beautifully appointed. The location was pretty good but it was a bit of a walk to get to a better pedestrian area with shops and restaurants. When we arrived our toilet was not working, we called down twice to have it fixed and no one ever came up so we ended up fixing it ourselves.
Private balcony great security Couldn't smoke on private balcony
needs new furniture furniture
Good location for my needs. Restaurant in hotel and within a block of the hotel. All in all a good choice for me. Not really.
The room was very nice with modern design and great view with balcony, also area was convenient. The staff was rude aside from one exceptional hostess staff was not concerned about guest needs t.v channels were not coming in and was fuzzy.
The staff was amazing! They were all extremely helpful, friendly and caring. The food was excellent. The bathroom shower had a little bit of mold starting. The room was very clean and so was the bathroom except for the mold starting
Beautiful hotel, lovely atmosphere, the room was like an apartment. The front desk clerk was not very friendly and it took her a while to get each person checked in. She also didn't give me much information about the hotel, we were left to figure it out ourselves, but she told us what would get us kicked out. STEREOTYPING
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I loved the city view and how convient it was to different locations in Atlanta
The staff was extremely friendly and helpful. The room was amazing and clean. The drinks were too notch. The weather...... But that's not your fault.
The staff was excelent. The bars in the hotel were great and the convenience of great restaurants was wonderful.
It was a cool, fun hotel. The room was tiny for the price and the shower did not have a door so it was freezing!
I loved the decor of the rooms,it was very romantic and exciting. I enjoyed the whole stay!!!!
The friendly effective checkin, the pool area, the BLT, the bed Ordering a burger at the pool - it took more than an hour to arrive ? Minibar was not replenished on a daily basis
The nice staff, the incredible view and the accessibility to everything we were doing that weekend. No.
Great Concierge - Indira Wrick was extremely helpful and went above and beyond, Thanks!!!! Cant think of anything I didn't like
Free hotel car within downtown area
The facilities and location The way the staff stared and treated us as if we didn't belong there. It was a long three days.
Beautiful corner room! Very chic and modern. Great staff.
Very clean and modern looking. Nice spot for couples or adult fun. Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events
I love, love, love the dark cool colors of the room and the modern design! I also loved the peak-a-boo shower! I did not like the $30/night parking fee.
Clean and modern looking rooms. Enjoyed the rain showerhead and the view from the rooftop bar. The staff was friendly and handed us mojitos at the check-in counter. Parking is way over-priced. Rooms were a bit small but still comfortable.
Next door to all of downtown Atlanta.
The hotel has a nice boutique feel. The bed was comfortable. We opted to pre-check the day before arrival and requested a spacious room from the options. The room we received was so small that there was no space to place our open luggage! Also, the shower was fairly small and no bathtub.
Very convenient to the Olympic Park. And loved the trendy style.
Rude staff. Small rooms, that felt unwelcoming. Poor location for anything outside of every touristy sites.
The room was great, very comfortable bed. It can be a bit noisy as it is on a busy street. Sounded like we were in NY.
Very near to the place where I wanted to go House keeping was poor,for examples not proper bed making, no shampoo refill and no bottle opener in the room in spite of minibar facility, not enough help for sightseeing information.
Rooftop Restaurant needs a remodel/ furniture could be upgraded. Floors as well in hotel hallways.
The location, the staff were very friendly and helpful. Very clean no
Great location. Marta was across the street and five points station is one stop away. Easy to get to turner field and main attractions. Room was clean. Hotel lobby was nice. Staff, very friendly and helpful. Only one of my keys to the room worked but staff fixed that.
The Indigo is beautiful, it exceeded our expectations even in the 4 star category. The staff was mindful and courteous. It took a little longer than expected for the Valet to bring our car to the front. If the hotel is busy it is very difficult to pull in front for the Valet. The location is terrific but getting in and out can be a pain.
LOVE LOVE LOVE this hotel!! A very beautiful place!!!!! Valet was superb and were very personable and professional. The front desk workers didn't have any personality and were not very nice at all. Their attitude was the same as I checked in as well as when I checked out.
Recently updated very modern and clean. the Layout is strange.
The hotel is in a great location (walking distance to a lot) and is spotless but best was the comfort of our room the bed was excellent and it was VERY quiet on our floor! No.
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Breakfast was expensive but poor quality
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The hotel is beautiful and the staff accommodating. The location is great. You can valet park and walk to many places. There is a shopping center across the street. We walked a block and went to agathas dinner theater. There is also a Starbucks next door
ABSOLUTELY NOTHING I was placed in a dirty room with a used malfunctioning shower that maintenance was nice enough to help. No rooms were vacant to get relocated. A stained pillow that smelled horrible. Was given the wrong number to get money place back on my card.HELP!!!!
I stayed in this hotel because I was in town for a conference its hotel was booked solid so I choose Hotel Indigo as an alternative. I was thoroughly impressed by the room, it was stylish and cute, the food was great and the staff was super helpful. This hotel was one of the best hotels I have stayed in in the U.S. I liked that it was quaint when compared to something like a Hyatt. I was a really wonderful hotel and if I visit Atlanta again, I surely will be staying there.
Free Internet is hard to beat compared to other downtown hotels. They also gave me a 2-bedroom which was also a plus. Location is great as well. The staff is extremely friendly and helpful. Best hotel experience in Atlanta for me.
we were let of the second night when we explained why it was not suitable location. amenities. lack of breakfast. loud air con. price of car park
Location, location, location. I didn't like that hotel had no complimentary breakfast. I understand that the hotel has a very nice restaurant, but if you have to spend $15 on breakfast you can't afford to eat dinner in the evening at hotel. I think you will find that more would frequent hotel restaurant and bar if could have a little breakfast on the house. bagel, muffin , milk, juice , something simple for pregame. 24 hr pantry is nice for midnight cravings.
The location is very convinient. Georgia Aquarium, the Coca Cola, and the Centennial park are just within walking distance, great for family vacation. Coming from South Florida where parking is always free, I was surprised about the price of the psrking fee per day.
Indoor & Outdoor Pools - Hot Tub - Clean Room - Close to so many restaurants and places for the kids Nothing!
It was very close to the Georgia Aquarium and the Coco Cola Museum which is what we wanted to see in Alanta. I never like being charged fo parking.
Central location, friendly staff, good value for money
This hotel is very well placed in central downtown Atlanta, I was able to walk to the World of Coca-Cola, cnn and the Centennial Olympic Park, as well as Phillips Arena and Georgia Dome. It is conveniently located to a marta station as well (as I had no luggage, I came straight from the airport). The room was very comfortable, there was a well-equipped gym room, and breakfast was awesome, with a chef that would cook eggs, pancakes, waffles etc at your request. Well... I was woken up at 1 am by the noise of an electrical drill in the neighbor room just outside my door - the guest there got locked out of the room and they couldn't open the lock with the magnetic card. I called the front desk, which explained what was going on and the noise stopped some 5 minutes later. The next morning, nobody seemed to know or remember what happened, but during check out, when asked about my stay, I mentioned the episode and they promptly excused themselves and offered hh points on my card as a minor compensation, which was the least they could do.
They charged me an arm and a leg and were not very reasonable or lenient. I did not like the $ 80 in local phone charges!
Situated adjacent to Aquarium and CC World. Good choice of Restaurants in the neighbourhood
I enjoyed the modern feel of the hotel, although almost too much. Nice, clean facilities. Nice bathroom. Comfortable beds. Hard wired ethernet connection. Free WIFI Bathroom door was a sliding door which didn't lead to very much privacy. Wouldn't be a huge deal to a family but you couldn't feel comfortable using the bathroom for fear of someone hearing :) The overall lighting in the building was a little dark. I think they were going for a low light, kinda intimite feel but it was almost too much. Almost spooky in some instances. No breakfast. Price.
Excellent & friendly service Lackluster breakfast selections
Everyone and everything about the room was great. I would most definitely stay there again. It was was in walking distance from the aquarium and moat of all my little girl enjoyed it the most.
I love the front desks agents and staff they all were WONDERFUL!! VERY HELPFUL AND INFORMATIVE!!! I AM SO DISAPPOINTED IN THE LENGTH IT IS STILL TAKING TO CLEAR A CREDIT CARD THAT WAS USED TO MAKE RESERVATION TO MY BUSINESS CARD.. SO MUCH CONFUSION .. NO ONE RETURNING CALLS!!! VERY UPSET ..
It was located to what we were visiting but a little far away from other areas of interest (midtown) The bathroom door did not stay closed or lock.
The staff at the front desk were exceptional The internet connection was unstable
The location, the friendly & helpful staff, and the very comfortable room made for a really nice stay. I really didn't expect to enjoy this hotel as much as I did. There wasn't really anything I didn't like. Of course, I always appreciate a free muffin or donut at breakfast when I'm paying over $100 per night, but this isn't a deal breaker for me.
Friendly staff - accommodated every request I had Location Facilities Clean Slow elevators - need additional signage for the second elevator and stairs
Close to attractions. Breakfast.
The hotel was very pretty and clean and the complementary breakfast was really good. The parking rates are outraeous .....
The two room suite is great when traveling with children. The breakfast was absolutely wonderful. There was a sign on the door to the pool stating the hot tub was not working. However, it was but it was full of children. It would be good to have stricter rules for the hot tub. The corners of the room (behind the lamp and furniture) were full of dust.
Being close to all the sporting events arena's
I stayed here because of its close proximity to the Georgia dome.
The Location Nothing
The convenience of the location.
The staff could not have been any more helpful. They were never too busy to stop and answer questions or help us with anything. The breakfast buffet was wonderful. The location was wonderful as well - easy access to the aquarium, coke museum and centennial park.
It was near tourist attractions. And it had valet parking. The alarm went off twice in the middle of the night. After evacuating twice we did not get a good explaination as to what was going on and we should have gotten a discount or something for being woken up by an emergency alarm twice!
Our room was spacious and comfortable. The staff were friendly. Nice to have breakfast available. Tea at the end of the day was relaxing. Enjoyed the large TV and opportunity to rent a recent movie while relaxing in our room.
Appreciated the shuttle. Kind of noisy
Had a really great stay here for a conference: very comfy bed, big and clean room, nice free breakfast, 24h meals available, free wifi. Short public transport ride away (walkable) from mid town and pretty close to downtown sites. Bathroom was a bit small but this wasn't really an issue.
Fantastic , helpful and enthusiastic staff . They make all the difference
The hotel is located at the heart of Atlanta, within a walking distance (10 minutes) from the Atlanta Aquarium, New World of Coca-Cola and cnn headquarter. It's a good alternative for pricy hotels of the downtown district. The huge advantage of this place is breakfast, wifi and the 3-miles radius shuttle included in the price. It means easy access even to more distant attractions like High Museum of Art (really woth seeing) or galleries at the Atlanta Station. very comfortable beds. Highly recommended. Depending on the room location, you can end up with a nice panorama of Atlanta or a concrete wall, which was my case. But after all, it may happen in any hotel, and the room is basically for sleeping, and not admiring views :-)
Charming staff, free shuttle bus round town, free breakfast, convenient location, good bar next door
Very comfortable beds, very clean, nice breakfast. Parking wasn't the greatest although at least they had off street parking in an enclosure for safety, at a price. When you walk out the hotel gate you meet immediately with street people asking for money.
The hotel shuttle service. The lack of a hotel manual (stating the time for breakfast, the possible extra costs, nice things to visit in the neighbourhood of the hotel, etc.).
Warm, friendly and helpful.
The crews are very kind. The breakfast can be carried out for eating in the room. The location is very good that 5 min to the metro station. The content of breakfast is a little bit simple. No much option is obtained. I wish I can have ham, eggs, and cheese.
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It was within walking distance to the Georgia Dome, Centennial Park, Georgia Aquarium. Breakfast service was very poor. There was a big crowd and by the time we ate at 9:00 there were no clean dishes or utensils. All of the tables and eating areas were dirty and they struggled to replenslish the food for the guests.
the staff is friendly and location is nice i did not like the breakfast. the fruits are not fresh and the scrambled egg is like the fake egg from McDonalds.
The staff was great! They went out of their way to make sure we had everything we needed. Loved everything
The staff was always friendly, the room was clean and modern, and the front desk quickly replaced our hairdryer when it went out. Free breakfast and wifi were great! They held our luggage for us after checking out but before heading to the airport. The bar was only open from 5-10pm.
It was a nice hotel. Clean and very friendly staff. I didn't like the fact that we were charged to use their valet parking and we were guests of the hotel. That is ridiculous. No discount no flat rate for days spent there but charged for every single day.
good service nop
The staff was absolutely fantastic! Always cheerful and willing to go out of their way to help. Very clean and beautiful decor. There were two MAJOR drawbacks. First, there weren't any curtains on the windows. With the light from the city, it was SO BRIGHT in my room that I couldn't sleep. Second, the walls were so thin that I could hear EVERYTHING my rowdy neighbors did until 3am
Location beautiful room. Site lies about free parking. Only 5 spots available for free parking and people not staying at the hotel Park there. I was ripped off with 26 dollar valet after being told free parking. LIES!
rooms were nice, but the entire staff was really incredible very friendly group not much in close walking distance
hotel room was very nice everything was good
The staff was amazing. They upgraded me at no additional cost. The room was very spacious. Location was great. It was walking distance to everything downtown. I can't say enough about the staff. The manager in charge of check in was impeccable. The only this I didn't care for was the noise from the busy street at night. That being said. The hotel is downtown. Something like that is to be expected.
The proximity of the hotel to major tourist attractions is great. Easy walking distance to the them all. The hotel was looked worn and rather unclean. The rooms were cramped. My TV did not work. After 3 attempts by the staff to make it right (and two comps on my bill) they move us to a different room. The staff did everything on their power to make it right for us, but I think they were handicapped by the facilities and resources available to them. Hilton needs to make an investment in this facility!
restaurant was nice Only valet parking available; one-hour free wi-fi only
Room was very dusty! Bathroom fixtures were all loose. Bathtub did not drain properly. Room door was coming off the hinges.
Location and parking were great. The bathtub would not drain. Very gross.
The staff were all friendly, and the room was pretty nice. Although the valet guys were really nice, they did get pen on my leather seats. the room didn't have a fridge.
Beautiful lobby Room very small, paint peeling in all rooms, looked dirty. By vent towel with plastic bag taped to it.
People were fine Room,mainly the bathroom was horrible! Grout missing, mold on shower curtain. Disgusting.
I liked that when I put that "do not disturb" sign on my door for my entire stay.....they left me alone! I've stayed in some places that totally ignore the sign. Also....Hampton Inn & Suites has THE BEST BED AND PILLOWS EVER!!!
It is fantastically well located, 2 blocks from Marta station and from Centennial parrk, and the hotel is nice. The breakfast is not very good , not "continental" one but mostly american.
You can't beat the location. The rooms were clean and the beds were comfortable. Cute room layout. Free cookies, coffee/tea, and fruit-infused water at front desk. Good free breakfast. During breakfast, the manager even walked around to all the tables and asked how everyone's stay was. He was very personable, as was all the staff. Excellent customer service. Overall incredible value. Hamptons seem to be really stepping up their game lately. The TV didn't work the morning of our checkout. Also, you have to pay for parking, but it's honesty not really a negative because you'd have to pay for parking anyway to do any downtown Atlanta activities.
Staff were very friendly. Room was clean and adequate. Breakfast was good.
The staff was very friendly and accommodating. The room was clean. The room had an odor due to wet carpet. It was evident that this was an older facility that had been rennovated.
The location of the hotel is well suited to reach downtown things to see and do. The hotel is in a dilapidated state. To be fair, the hotel is in the middle of being refurbished, however, it would have been nice to know about this beforehand. This means sections are inaccessible and noisy builders are around during day time. Room door didn't close well. Staff is friendly, though.
The people working there were friendly and helpfull The first room they gave us the air was not cooling the room. The next room they gave us by the next morning the whole floor by bathroom and sink were wet. Finanly they gave us a 3rd room and it was ok. They had only 2w4 room they were using and the rest were under renovation.
I liked the fact that my room had a stove, refrigator, and microwave. This was convient for a family that do not want to eat out every night. I did not like the bed, it was very low to the ground and the could not sleep. I also woke up with back pain. I also did not like the fact, my family did not have any soap and lotion. The bathtub was also not really clean.
Positive attitude of staff to handle any & every matter....keep it up
Breakfast - waffles were very good! Proximity to downtown also good
Hotel staff very friendly and helpful. Nice breakfast. Close to the main attractions
Very nice and friendly staff.
The staff were all extremely friendly and helpful. The location was good-- a couple of blocks from the Peachtree marta station. The room was in fairly poor shape, and the housekeeping left a lot to be desired--the bathroom floor was never swept in the 4 days and 3 nights I was there, and it seemed as if the room was not actually being cleaned during the day, just towels being replaced and bed made. The hotel had begun a much-needed renovation about a month before I stayed there, so hopefully things will be better for people who come later.
Close to downtown, easy to get to freeways