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Michael, the concierge, went above and beyond to make our trip a great one. There is no pool.
Nice location specially the sky ridges connecting 3 hotels to Leachtree Center very helpful staff good security nice size rooms
I loved the staff. So helpful, and friendly. Very accommodating. Just really great people overall. Room could have been cleaner. Bathroom smelled like Pee, and my wife found a tiny rubber band in the bathtub. Neither of us wear braces. Other than that expect to pay typical hotel prices for everything. Overpricing is sadly the norm at places like these.
Location.!! The bathroom needs an upgrade/maintenance there was a clog. Took a couple of minutes for the water to drain.
Easy to find, friendly staff, clean room, I'd stay again.
This hotel should be closed while being remodeled. The smells noise and dirt are awful. The noise was truly unbearable. And my room was not remodeled. Sticky floor that I asked to be cleaned and never was. Old beat up furniture. Leaky faucets. Toilet that wouldn't stop running. You'd think it was a roadside motel that rented rooms by the hour.
Location Hotel under construction, loud noises in the am, room smelled like paint, a little ghetto
Tha Executive floor perks were great Whatever issues we had with our room were dealt with quickly The bathroom faucets leaked. The beds and pillows were too soft fo me.
Hotel is clean, has multiple on-site restaurants including Atlanta's only Tiki Bar, service is prompt and is connected by Slybridge to The Marriot Marquis convention center/hotel. They recently removed their pool and are in the process of installing a large conference center instead. The pillows on the bed are on the flat side and difficult to sleep on, but the front desk is able to get you extra pillows.
Lots & lots of interior construction
The breakfast buffet was fantastic The servers were the greatest ! We didn't get what we actually ordered but paid any way . I ordered a western omelette and bacon . But my omelette had extra onions on it and was torn apart . For my wife I ordered two eggs , bacon and a pancake. The pancake was missing and we ask for salt and pepper and hot sauce and never got it as well . They were busy I understand but to pay for a meal incomplete and wrong rubbed me a little bit the wrong way .
Went there for a concert. We could walk to the Georgia Dome. We were able to valet car and walk to restaurants/bars.
The rooms were clean and the decode was very nice Was hard to spot and wasn't close to downtown like the description
The hotel was beautiful very clean the pool was great and the staff was very friendly The bathroom door did not lock and the sound proofing for the rooms were awful
I loved Jazzy J in the club lounge ! He was SO AMAZING! BEAUTIFUL Spirit! Supurb customer service ! I loved the indoor pool garden ! Wish there was a sauna .
Friendly staff Clean rooms
I love the location and I have always felt safe here. I have had issues staying in Atlanta in the past, but fortunately, I have never had issues at this hotel. Parking was not included in the price of the hotel. I wish I knew this as I was booking instead of finding out at check in.
Very nice, clean, and convenient. Way too expensive. Their green housekeeping program was confusing. Food at the hotel was also outrageously priced for quantity and quality of the food.
Value for money. Parking cost. Room Size.
We loved the setups of the room, pool was amazing kids loved it. Did not like paying for self parking, valet parking I understand bt paying for self parking wasn't use to that.
I did not like that parking was $27 a day. That wasn't made clear to me and my wife when making the reservation or even after we arrived.
Fire alarm ringing all night in the room next to us
We are frequent Sheraton customers and specifically went out of our way to stay here at the Atlanta Sheraton. The parking is a joke. You have to park far from hotel then take a small path down a small car ramp and with kids and luggage it's not only scary it's dangerous. The hotel wasn't as clean as most Sheratons but most of all the rooms were extremely noisy. We could not sleep at all with the noise. Will not stay here again. On a positive note the pool was nice. Not clean Super noisy Parking is a nightmare
Location and price. We requested 2 beds and a pull out or cot on this website. We were told that that set up was a fire hazard and no room in that hotel was set up like the one we requested. We were given the "hospitality suite" which consisted of a bed that pulled down from the wall, a pull out couch, and a cot they had to roll in. There were no actual beds.
They had amazing customer service!
I like being close to the Atlanta area. I like the building architecture and the modern furniture. After getting our key room, the reception attendant was not too clear about our floor number or room number, so we got of course in the wrong elevator (I had all the bags and three small kids). It was a little frustrating I wished more hospitality and clarity for our first time there... Then the next day the alarm clock in the next room to ours started beeping at 5am with no one there to turn it off. I had to call the guest services to ask for someone to turn it off. Of course all the kids I had sleeping with me woke up at 5am!!! not the way you want to sleep at a 5 star hotel!
Supposed to be free wifi. And free parking not amazing at all
Customer Service, lobby, Starbucks on site $35/day for parking
Great staff, perfect location, very central. Unique architecture. Highly recommend.
Clean room 45 min check in, valet was full, took 2 hours to get s toothbrush
the restaurant service was awful. we went every night. food was great, service was terrible.
The bathroom needed a fog fan. One of the shower doors didn't move very well.
Short weekend trip and could not have asked for more. Excellent service and friendliness impressed us and our friends. It was perfect. Nothing. It wasperfect
Big hotel. Accommodated my early arrival. False alarm went off at 5:30am, waking all guests. It was not resolved until about 20 mins later.
it was a nice room and pool. no where to park except down the street at midnight in downtown atlanta with my daughter. we first sat for 45 minutes to get into the mariott only to find out they had no parking because it was full and so we had to go down the street park in a parking garage, and walk back two blocks with our luggage at midnight. I will next year stay someplace that offers more to there guests. I was disappointed also in the staff very unhelpful, I just was not impressed at all with what I got for my money
Room was very clean. Comfortable bed. Air worked great. There was alot going on at the hotel that weekend but check in was pretty quick and the riom was extremely quiet.
Location Breakfast not included
There should be a shuttle to and from the airport and a a better parking system
Excellent front desk and bell staff. Plenty of rooms for early check-in. Room balcony doors actually open so you can get a breeze and see the city. Excellent location for getting all around the city. The interactive TV menu is cumbersome, the mouse on the remote is crap and takes like a million spins to get anything done. Its just not very usable sometimes.
The staff was very friendly and accommodating. Very polite. Even the cleaning crew when you meet them in the hall they all said good morning have a great day. I forgot to leave my keys in my car one night when we got in and they sent a security office named Erin to my room to get my keys and very polite. I told them I was so sorry he said no ma'am it's fine. Very friendly. Nothing.
Loved the location? Could of been a little cleaner.
Location and the people are awesome. Small room. Didn't have a King that I requested. Got 2 doubles. Typical over - expensive food and beverage that you have to stand in massive lines for.
Great meeting hotel, with the best and friendliest staff anywhere. Really good lunch options are in the contacted food court.
Hotel was very nice and staff was pleasant. Rooms were clean, some of the hallways were a little shabby. Surrounding area was not safe at night. . There were a lot of homeless people in the streets at night who would harass you as you tried to get back to the hotel from dinner. Also price of the hotel was high.
Comfortable bed , I was upgraded to a king and also put up on a higher floor by request. The view from the tower is no view at all just down town traffic and noise. Also the walls are thin, I could here others toilet flush and door closings.
Great staff, great location, great place
We stayed here twice in 1 week and requested a King with View room. The first time we got just that, and the skyline view from the international tower was beautiful! The room was quiet, modern, and the best part was all the electronics plugs offered on the nightstands! Great location to restaurants and the trolley. When we checked in, we were told we were "guests of the day" and were given a voucher for food/drink items at the hotel's market. As we checked out, I happened to speak to a nice gentleman at the front door and mentioned we would be back in a week's time because we were celebrating our anniversary in Aruba. He gave me his card and said he and his staff would ensure that we had a great time when we returned. When we returned, he had upgraded us to a King Suite on the 17th floor with a corner view and 3 balconies! It was the most amazing room I have ever stayed in at a hotel. THANK YOU!!! We also had a nice "snack" in the bar and I had am amazing kale salad. We are now huge fans and will be staying at this hotel whenever we can in the future. Our King Suite Corner View room could have been vacuumed better. It was apparent that housekeeping does not use a crevice tool at the edges of the carpet, for they were very dusty and dirty throughout the unit. Same with the window tracks, but this is pretty minor. Otherwise the room was AMAZING!
I like the fact that is in the city ,and I didn't had to rent a car everything is just there great location. But the room that I got its wasn't clean everything just was dasty the sheet was very dirty I don't think that hotel with high quality like the say but honestly it's wasn't athe all I'll give it rate 5 star only because the location was great.
Free hotel car within downtown area
The nice staff, the incredible view and the accessibility to everything we were doing that weekend. No.
The facilities and location The way the staff stared and treated us as if we didn't belong there. It was a long three days.
The staff was extremely friendly and helpful. The room was amazing and clean. The drinks were too notch. The weather...... But that's not your fault.
Beautiful corner room! Very chic and modern. Great staff.
Very clean and modern looking. Nice spot for couples or adult fun. Very dark motif. very busy with non-guests but guess the marketing dept is heavy on the events
The staff was excelent. The bars in the hotel were great and the convenience of great restaurants was wonderful.
Great Concierge - Indira Wrick was extremely helpful and went above and beyond, Thanks!!!! Cant think of anything I didn't like
It was a cool, fun hotel. The room was tiny for the price and the shower did not have a door so it was freezing!
I love, love, love the dark cool colors of the room and the modern design! I also loved the peak-a-boo shower! I did not like the $30/night parking fee.
I loved the decor of the rooms,it was very romantic and exciting. I enjoyed the whole stay!!!!
The friendly effective checkin, the pool area, the BLT, the bed Ordering a burger at the pool - it took more than an hour to arrive ? Minibar was not replenished on a daily basis
I liked the room and friendliness of the customer facing staff quite a bit. The management was terrible, I was double charged by the Hotel and ended up getting stuck in Atlanta and missing 2 days of work, which were 2 days I didnt get paid for. Overall it was a really stressful and bad experience.
Excellent & friendly service Lackluster breakfast selections
Everyone and everything about the room was great. I would most definitely stay there again. It was was in walking distance from the aquarium and moat of all my little girl enjoyed it the most.
I enjoyed the modern feel of the hotel, although almost too much. Nice, clean facilities. Nice bathroom. Comfortable beds. Hard wired ethernet connection. Free WIFI Bathroom door was a sliding door which didn't lead to very much privacy. Wouldn't be a huge deal to a family but you couldn't feel comfortable using the bathroom for fear of someone hearing :) The overall lighting in the building was a little dark. I think they were going for a low light, kinda intimite feel but it was almost too much. Almost spooky in some instances. No breakfast. Price.
It was located to what we were visiting but a little far away from other areas of interest (midtown) The bathroom door did not stay closed or lock.
The staff at the front desk were exceptional The internet connection was unstable
Friendly staff - accommodated every request I had Location Facilities Clean Slow elevators - need additional signage for the second elevator and stairs
I love the front desks agents and staff they all were WONDERFUL!! VERY HELPFUL AND INFORMATIVE!!! I AM SO DISAPPOINTED IN THE LENGTH IT IS STILL TAKING TO CLEAR A CREDIT CARD THAT WAS USED TO MAKE RESERVATION TO MY BUSINESS CARD.. SO MUCH CONFUSION .. NO ONE RETURNING CALLS!!! VERY UPSET ..
Close to attractions. Breakfast.
The location, the friendly & helpful staff, and the very comfortable room made for a really nice stay. I really didn't expect to enjoy this hotel as much as I did. There wasn't really anything I didn't like. Of course, I always appreciate a free muffin or donut at breakfast when I'm paying over $100 per night, but this isn't a deal breaker for me.
Had a really great stay here for a conference: very comfy bed, big and clean room, nice free breakfast, 24h meals available, free wifi. Short public transport ride away (walkable) from mid town and pretty close to downtown sites. Bathroom was a bit small but this wasn't really an issue.
Location Noisy hvac kept me awake all night Beds VERY bouncy
Our room was spacious and comfortable. The staff were friendly. Nice to have breakfast available. Tea at the end of the day was relaxing. Enjoyed the large TV and opportunity to rent a recent movie while relaxing in our room.
The hotel shuttle service. The lack of a hotel manual (stating the time for breakfast, the possible extra costs, nice things to visit in the neighbourhood of the hotel, etc.).
Fantastic , helpful and enthusiastic staff . They make all the difference
Location downtown staff breakfast
Appreciated the shuttle. Kind of noisy
The hotel is located at the heart of Atlanta, within a walking distance (10 minutes) from the Atlanta Aquarium, New World of Coca-Cola and cnn headquarter. It's a good alternative for pricy hotels of the downtown district. The huge advantage of this place is breakfast, wifi and the 3-miles radius shuttle included in the price. It means easy access even to more distant attractions like High Museum of Art (really woth seeing) or galleries at the Atlanta Station. very comfortable beds. Highly recommended. Depending on the room location, you can end up with a nice panorama of Atlanta or a concrete wall, which was my case. But after all, it may happen in any hotel, and the room is basically for sleeping, and not admiring views :-)
Warm, friendly and helpful.
The crews are very kind. The breakfast can be carried out for eating in the room. The location is very good that 5 min to the metro station. The content of breakfast is a little bit simple. No much option is obtained. I wish I can have ham, eggs, and cheese.
Very comfortable beds, very clean, nice breakfast. Parking wasn't the greatest although at least they had off street parking in an enclosure for safety, at a price. When you walk out the hotel gate you meet immediately with street people asking for money.
Charming staff, free shuttle bus round town, free breakfast, convenient location, good bar next door
Toilet leaked, couldn't use the fridge it wouldn't shut. Made a call to get it fixed and no came.
I am a 93 yr old woman travelling to see my daughter with a friend. We booked thru booking.com only to get to the hotel and find there was no reservation. The staff was wonderful and helped us even tho Atlanta was full because of bad weather. They got us a room and helped us with the shuttle Great young ladies.
Great room! Perfect for me while in town to audition for Jeopardy. :) Very clean, very comfortable bed. All amenities good. Very good breakfast. Awesome staff. Convenient to everything. MUCH better price that other nearby hotels. Parking spaces small in very tight garage but no biggie.
I liked it here, great location and great service. Since it was under construction it was a lil unappealing but all for the better I do feel like the bathrooms (shower) need to be renovated. It didnt really match the modern appearance of the hotel. And the beds are really hard. Some of the towels and blankets and pillows had stains as well so there are a few things that could be better
The staff was super sweet and helpful. All of them! I feel bad saying anything bad about the hotel bc they literally were so nice! The phone didn't work, someone had to come fix it, the shower head was set up in a way that it was impossible to move in the shower. Really weird. The room was located right next to a busy street and all we heard was trucks all night long. Thin walls and we heard people fighting in other rooms. There was this bright streetlight that shined through our room and curtains. We couldn't keep it out. The parking was annoying and very hard to do in a cramped space. I left my stay early, and complained about the room. The guy at front desk told me he would credit me half the day back, but I ended up being charged another half day and not credited. So I have paid more for a stay than I was suppose to. I've called and left a message anout getting my money back, but no response.
Very helpful staff. Breakfast was good. Business room was good but not large enough for the amount of guests. Parking cost $15 and the garage I had to park at was two blocks from the hotel. Parking at most hotels I have stayed was included. Both elevaters were old and needs maintenance. Room door handle would not open when handle was pushed down as normal. It had to be down then pulled up to open. Room promised on line was King bed facing courtyard, room received was two queen beds facing street.
Very nice staff. Well priced for a good location Our booking was not confirmed. But they were very nice and helped us through it. The room was loud
Everyone was very nice & helpful.
I read so many negative reviews after making reservations that I was scared of what I had gotten us into. All my concerns were for nothing. It was an excellent location to the Georgia Dome, restaurants and downtown Atlanta and all it has to offer. Every staff member we came in contact with during our short stay was very friendly and helpful. Thomas checked us in and while talking we found out his sister lived where we vacation. The cook, Greta, became very special to me. The food was great (and REAL nothing canned) and the staff kept the food replenished, counters and tables wiped down. The staff must have a great boss because everyone seemed happy and content. The hotel appeared to be in a remodeling mode because the lobby and dinning area were very attractive. Our room had new furniture, carpet, tv, drapes, floor and wall tile in the bath. I loved the modern lamps and bath fixtures. My favorite was the wall lamps on each side of our king bed. In addition to the wall lamp, it had an attached LED light that could be positioned to shine on my reading material. FANTASTIC. With all the work that has been done to improve the hotel, there are still touch-ups and refining left to be done. Also it is time to replace the mattress, it is squeaky. I feel sure by SEC time next year the touch-ups will be complete or close to it. A Note to THE BOSS: You have a great, hard working staff. This is the best asset you and the hotel have going for you. Don't mess up. Keep them happy and most of all treat them good.
Overall a great experience from the welcome at the front desk to check out. My room was very clean and supplies and towels were replenished daily. Even the maid greeted me with a warm smile and hello. The available snacks at the front desk were a welcome treat. The staff was very happy to answer questions and offer directions to restaurants and transportation. One draw back to my room is that it faced the inner courtyard. There was a party (wedding?) going on that lasted late. It extended to what seemed like an after-party with loud voices even later.
Friendly staff and a GREAT shower. Decent free breakfast. Rooms show some wear and tear but not a bad spot if you don't want to spend on the big hotels up the street.
friendly staff breakfast outside road noise
Zero. Cancelled when I saw the place. Drug deals and prostitutes
Really this was the worst hotel I've ever been to. For context I wasn't bothered by many homeless folks in the area—a social catastrophe and not good for walking home at night, sure, but not a deal breaker for me in itself. But the hotel room was dirty, smelly, noisy, just really bad. I'll let you read the other reviews for some of the details, but they fit my experience. I ended up staying somewhere else for my last couple of days because I wasn't sleeping and my chest felt odd (from the mildew smell?). Don't stay here, it's really not worth it, even at this price.
Cheap very cheap Everything! No towels, mold, smelled to high hell, dirty, horrible stuff, homeless everywhere can't walk the streets, drug dealers hanging out on every floor smoking pot, and the tv was tiny and had volume lock so tou cant turn it up a decent level. And no HBO
The staff were nice Nasty room. Bed sheets aren't clean. Roaches. Rust inside microwave. Freezer frozen over. Toilet backs up with only water in it. 80+ homeless people in the street near the hotel every night. Left one afternoon to go out for the night when we get back the bathroom is flooded. Tell the security guard, he calls the manager he tells us he has no more rooms to put us up in so we have to wait until morning. We just left. We were not offered any compensation
A bad experience. Dozens of homeless people in the front
Besides the other reviews of being across the street from a rehab and shelter and surrounded by homeless people. This is a bad side of Atlanta. When arriving we got our key to our room and when we opened the door another group of teens where on the bed smoking pot. We came back to the front desk and they apologized and gave us another room on the first floor. Our new room smelled and we were scared to even sleep in the bed due to the screaming across the street and the loud banging happening in the parking lot. The fake guard did not give us any security and was by far the WORST hotel no matter the price we have ever stayed. Please avoid at all cost. I would rather tent it in the park than stay here again.
Horrible location, next to shelter with mentally unstable thugs. There is a fight or disturbance all night long. You can't leave your room or you might get mugged. The room has mold and cockroaches all over. The place probably has bed bugs as well. The bed sheets were disgusting.
The first few nights were okay. I like the fact that there's a laundry room. Roach infestation even know they supposedly have this place sprayed...
The first thing I do when I get to any hotel is turn on the shower. What I thought was dirt in the tub happened to be a bunch or baby roaches that scattered when I turn on the shower head. I was in this room less then ten minutes and I threw my whole purse away for fear of taking roaches home
This was a surprise good hotel for the value. Staff very professional. I was told that I would have free WiFi. That did not happen I had it for 2 days of my 7 day stay. No one every clean room nor change towels. You are close to a homelesa shelter and they bother you for money every time you come out.I wish I could have gotten more work done if WiFi had work. The TV in my room would not turn down or up. Remote stop working
The honest security guard at the gate. It has a small kitchen and AC unit. The moment we came down the street it was covered in garbage. The gate was guarded by a semi-armed guard who informed us that the area was somewhat dangerous due to being located to a shelter and an outbound rehab center, and therefor security and ID checks were needed. I paid 60 for the room and almost died when I saw the advertisement for $30 rooms near the Lakewood Amphitheater. The smell of the room was was stale and smelt of old smoke. The room was still dirty and appeared that only the bed was made to have the appearance of a clean room. There was makeup on the pillowcase and fake eyelashes attached to the mirror by the bed. In the bathroom the light was blown out, but we used the light from the kitchen. There was no towels in the bathroom, but instead there was a small heap of dirty ones in the closet. When I tried to take a shower I immediately left after seeing a smear of brown water on the wall by the shower. I don't know what it was and I don't want to know. The bed didn't have a fitted sheet. Instead there was a sheet of plastic with one of those usual scratchy covers. I am serious, it was a sheet of plastic over a mattress. The room hadn't been vacuumed or cleaned beside the bed being seemingly made. There were various dents on the walls that seemed to be cracking the foundation. Once we managed to fall asleep a man began yelling outside our door. I usually don't panic, but this made me hide behind my husband scared. It appeared the security was more relaxed at night. I submitted this hotel as ADULTS only because I am honestly concerned about a family staying here for the night. This is not safe for children at all. Please if your find yourself here be careful. I attempted to bring up the cleanliness of the room to the front desk, but the young woman had a phone call and seemed not too interested. I have been to hotels that weren't perfect, but I have never been afraid like I was at this one.
We didn't even get out of the car, took one look at the outside and drove off, dozens of homeless hanging around the entrance, did not feel safe at all. From other reviews (which I would urge you to read) it seems we did the right thing, it is a halfway house not a hotel and should not be being advertised on this site.
This Motel 6 was very clean. They have ceramic floors instead of the carpet, which is a huge plus! Bathroom, beds and room were clean. I would definitely stay here again if I need a few nights cheap stay in Downton Atlanta. Also the parking was a plus. We felt very secure. The elevator seemed a little small and outdated, but the stairs did us just fine. Even on the 3rd floor it wasn't that bad of a walk.
The proximity to the major hotels where the meeting that I was attending took place. lack of small shampoo samples
Clean but very basic. Good Internet access. No B-fast. Right on major free way. Sketchy neighborhood. To expensive for what it offers ($ 99.00 a night).
It was nearby the conference I was attending at the Hilton at a much more affordable rate, yet provided needed facilities... hot shower, comfortable room and free wireless internet.
The wonderful staff! The vending machine goodies were past Best By date
I was pleasantly surprised at how great this Motel 6 was!
staff was helpful No, requirements were met
The location of the motel 6 was nice. It's walking distance to many things in downtown atlanta. The staff was horrible. They were extremely rude and were even hesitant to give us extra towles. I will not stay here again, especially since I can Priceline a nice hotel for even cheaper! The hotel rooms are also very small like a tiny dorm room.
Great service, price and location. I would stay there again.
Staff are helpful, location is good
The front desk receptionist was knowledgable and friendly. Checked in st 5PM and room was not ready, but this was due to the influx of people leaving the motel due to Hurricane Matthew.
The geographical location, being close to many turistical attractions. Very close to the highway. Some rooms are quite noisy all the time.