Reviews for Hertz in Allentown
- All reviews 100%
Sep 2 2017
The place didnt exist
Pros: They literally booked me at a location that no longer existed. Then they refused to refund. I really loved that. Totally didn't ruin my vacation at all.
Cons: Everything. I never actually got my car and they kept 2/3rds of my money.
Aug 10 2017
I loved the service
Pros: The rental counter personal were lovely. The car was clean and comfortable.
Cons: The car was clearly having some issues. I suspect it was a transmission issue that only occurred on occasion at low speeds or in park. It was disappointing because when I travel far distances in a rental car, I rent a car because I am concerned about having car issues with my own car. I don't expect these issues with a renal.
Aug 8 2017
Basic Model Car - Bit Surpising
Pros: The basic daily rental fee was affordable, unlimited miles were definitely nice, excellent gas mileage, ease of pickup (fast counter service), dropoff was nice because an employee met us in the parking lot, noticed I had my 4 year old with me, and offered to drive us to the curb since it was raining. Kudos to him!
Cons: I have rented a lot of cars and was surprised to find that this was a basic bare bones model, no bells and whistles, not even a backup cam! The car smelled funky too...like a combination of body odor and a faint possible hint of cigarette smoke. It wasn't cleaned out thoroughly because I found some guys mail and drink bottle under the passenger seat. The worst part was that the damage waiver fee ended up costing more than the rental itself, $29/day or something crazy! I've always known damage waivers to range from $11-$17 per day so this was an unpleasant shock. I was just overall disappointed and usually I'm pretty easy to please.
Aug 6 2017
Hertz in Allen town PA.
Pros: The attendent was willing to stay until my flight came in late that night.
Cons: The price of insurance was very high. The price of $45 for 4 days, for month it would be 337/mo, I'm not paying that much for 6months of insurance.