Reviews for Hertz in Allentown
- All reviews 100%
Jul 14 2017
Pros: The young man at this location was professional, courteous, friendly and extremely efficient. Made everything go smoothly.
Jun 27 2017
Pros: My flight was delayed 3 hours. The woman at the desk said they would close at 11PM I called the desk there since it was the last flighte into Allentown, PA and I still had to drive an hours to my sisters in NJ . The girl answer stated she would wait till I go in to make sure I had a car. Great customer service!
Jun 21 2017
drop off is a problem
Cons: Previously, all one had to do was drop the car off in the parking area and the attendant took care of everything including mileage, keys, condition etc. When i arrived and late because of unusually bad traffic, i was told by the attendant that i had to take the keys and the mileage to the desk. I protested and then took the keys and mileage to the desk. There were other disgruntled returnees there and not one...NOT ONE Hertz employee there! I had to drop the keys and the paperwork on the desk to get my flight. This will prompt me to not use Hertz in the future.
Jun 17 2017
Pros: Service was fast, efficient and thorough. The car was clean, reliable, and in excellent condition! .... It only added ease to my journey!