Reviews for Hertz in Allentown
- All reviews 100%
- 8.3
- 8.9
- 6.9
- 8.3
Recent reviews
Most recent
10.0 Excellent
Economy
Jul 14 2017
Pros: The young man at this location was professional, courteous, friendly and extremely efficient. Made everything go smoothly.
9.2 Excellent
Compact
Jun 27 2017
Pros: My flight was delayed 3 hours. The woman at the desk said they would close at 11PM I called the desk there since it was the last flighte into Allentown, PA and I still had to drive an hours to my sisters in NJ . The girl answer stated she would wait till I go in to make sure I had a car. Great customer service!
5.6 Okay
Intermediate
Jun 21 2017
drop off is a problem
Cons: Previously, all one had to do was drop the car off in the parking area and the attendant took care of everything including mileage, keys, condition etc.
When i arrived and late because of unusually bad traffic, i was told by the attendant that i had to take the keys and the mileage to the desk. I protested and then took the keys and mileage to the desk. There were other disgruntled returnees there and not one...NOT ONE Hertz employee there! I had to drop the keys and the paperwork on the desk to get my flight.
This will prompt me to not use Hertz in the future.
10.0 Excellent
Intermediate
Jun 17 2017
Pros: Service was fast, efficient and thorough. The car was clean, reliable, and in excellent condition! .... It only added ease to my journey!