Reviews for Alamo in Allentown
- All reviews 100%
Aug 6 2017
Unorganized for both pickup and dropoff
Pros: There was only one person at the counter handling multiple companies. Despite all the car company names, there are in reality only several rental companies. I waited 20 minutes to pick up my car, and then it wasn't in the location I was told. The car had a little bit of a deodorizer smell to it, almost as if someone had previously smoked in it. For dropoff, there wasn't anyone in the lot. We had to walk all the way inside through barricades (the airport is under construction), and again wait as only one person was handling about 4 or 5 different rental company names.
Cons: Wait times for pickup and dropoff.
Jul 5 2017
Nice upgrade, rude counter help
Pros: Glad they stayed for the multiple flight delays appreciated the free upgrade to luxury but would have preferred the smaller car I requested
Cons: Counter help was RUDE. Barley spoke and couldn't answer anything. Rental info was wrong and I was told to DEAL with it.
May 23 2017
Great Alamo experience in Pennsylvania
Pros: Easy pickup and dropoff experience
Cons: The Jeep vehicle was poor, in terms of features and pickup
Apr 18 2017
Pros: Everything. Actually thinking about purchasing vehicle now
Cons: Ease of pickup and drop-off. Very confusing setup