Reviews for Enterprise in Allentown
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Mar 7 2017
Good experience except a ash tray smelling car...
Pros: I liked the second rental I exchanged the first one for.
Cons: The first car they rented to me smelled like an ash trey. I didn't really quite know what the stench was at first so that's why I drove off the lot with it because you can tell they tried really hard to clean and cover it up. But the second time I got in it to drive to a different town with my kids, I knew right away what the smell was. I was a smoker for 9 years so I'm very sensitive to the smell of cigarette smoke and too much of it (especially that stale smell of it) makes me sick. From the second I really started smelling it, I felt like it got worse and worse and had to wind the windows down for the kids and I. The car was also kinda ghetto with fake chrome rims on a car that would be used for undercover cops. I did call on the way back home and asked to change it out for another rental and they didn't even hesitate. They changed it out for a new Jeep SUV because they didnt have another full sized on site. WAY better and much more worth the money in my opinion! They were so nice and got me in and out quick with the second rental and no additional fee for the upgrade. I think that gross old rental was a fluke and I will rent from them again.
Feb 13 2017
Great customer service and car was in excellent co
Pros: The car was practically new, clean and also was a good price. The process was very easy and even got a free upgrade! Thank you! Will definitely rent from this location again.
Jan 11 2017
Pros: Tony G deserves a raise.
Sep 24 2016
Pros: John at the counter was terrific.
Cons: I should have gotten a bigger car.....not your fault!