Book Hertz car rentals at Chicago Midway Airport

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Wonderful

9

Very good

0

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Okay

10

Fair

2

Mediocre

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Poor

25

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4.0

I had to change my reservation because I did it with a virtual card thru my affirm account and didn’t have a physical card. I I was informed that before the transaction I would have maybe not done it that way. A waste of time and was on hold to change the reservation with hertz for an 45 minutes. The rep at the location couldn’t update the credit card information so I had to call. Just a waste of time and energy!Reviewed May 15 2023

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6.0

The staff was great but upon arrival the car we agreed to wasn’t available. So we had to either wait for up to an hour our pay extra for a larger vehicle. Other than that our experience was great. Pick-up And drop were easy.Reviewed Apr 20 2023

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2.0

I was unable to utilize my reservation due to the inability to use my digital credit card on my phone because I don’t have a physical one. Very unsatisfied.Reviewed Dec 23 2022

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10.0

Very easy picking up my rental. Thank goodness I had reservations in advance. Great customer serviceReviewed Oct 16 2022

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10.0

The convenience of the car pickup and drop off locations was excellent. The staff members were friendly, the car was clean and comfortable. The whole experience was all I could ask for.Reviewed Jun 8 2022

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2.0

Booking was a snap and the car we drove was great. But…the desk people we encountered didn’t know what they were doing. I had prepaid, then they charged my credit card again -more than the original cost, called their 1-800 line and got no answers. They kept saying it was my fault for not questioning them. I DID QUESTION THEM AND GOT NO ANSWERS. Everyone I encountered kept passing me off to the next person. VERY frustrating. NEVER AGAIN! They still owe me almost $300.00 😡Reviewed Jun 7 2022

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2.0

The staff at Hertz was completely disengaged, unhelpful, and lacked knowledge about their fleet or how to be of help. Horrible service.Reviewed Jun 6 2022

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2.0

The pick up process was horrible. Didn’t have the car I had reserved. Despite me checking in online, the paperwork process was slow and disorganized. After i agreed to take a different kind of vehicle, no price adjustment was offered. Then, had to re-do the entire pick up process. Only then did they say the type of car I had ordered had been returned, so went through the entire process again. From that point on, everything was fine. Good vehicle. No problem at drop off.Reviewed May 4 2022

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10.0

The front desk was super helpful very early in the morning. Thank you!Reviewed Apr 25 2022

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2.0

Vehicle could’ve been clean better, Also staff was not really friendlyReviewed Jan 31 2022

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2.0

The car was in horrific condition cleanliness as well as under the hood i presume and being a single woman driving through ice snow ect i felt beyond unsafe i returned the car early and didnt even fret about the 10$/gal gas total. I drove quite slow the entire time worst rental ever and i will not use the company again.Reviewed Jan 8 2022

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2.0

The pick up and drop off details were incorrect on our confirmation, so the Hertz desk at the airport wouldn’t let us collect a car from them. They sent us to a different location and we ended up spending over $50 on Ubers trying to find it. When we got there the people on the desk were very rude and blamed us, even after I showed them the documentation we had been sent which had the incorrect information on it.Reviewed Dec 28 2021

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• Where are the Hertz rental companies situated at Chicago Midway Airport?

  On the terminal's lower level, travelers will find the automobile Chicago Midway Airport rental cars offices operated by Hertz. These facilities are open to the public. Door number two on the lower level of the airport's single terminal is where you will find the shuttle service for vehicle rentals. The frequency of service on this bus is every 15 minutes. The quickest and most convenient way to access the shuttle service is to follow the directions for the baggage claim and leave via the glass door that is located directly next to the third luggage carousel. On Level 2 of the Midway Airport Parking Garage, located east of Cicero Avenue, customers of Hertz Rental Cars will find their pick-up and drop-off spots for their vehicles.

• What kind of amenities are offered at MDW Hertz rental car center offer?

  At the airport, travelers are greeted with a massive customer service lobby that has been designed with a contemporary and tasteful style. There are water bottle refill stations, a refrigerator laden with delicacies that will make you feel refreshed, and toilets that are accessible for your use if you feel the need to blow off some steam.

• What type of documentation is required to rent Hertz at MDW airport?

  You must have a valid driver's license, at least one year of driving experience, and no major endorsements. Additionally, you must have a credit card issued in the name of the principal renter and has the proper amount for paying the rental fee and the deposit. In addition, you are required to physically possess the confirmation voucher for your booking that you received through email.

• How much does it cost to rent a car from Hertz at Chicago Midway Airport?

  On average a rental car from Hertz at Chicago Midway Airport costs $70 per day.

• What is the most popular rental car from Hertz at Chicago Midway Airport?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz at Chicago Midway Airport.

• Where can I find Hertz car rentals at Chicago Midway Airport?

  5150 W 55th Street is the closest Hertz rental location to Chicago Midway Airport. The telephone number for this location is +1 773 735 7272.

• Does Hertz offer shuttle or airport pick-up services from Chicago Midway Airport (MDW)?

  Yes