Book Hertz car rentals in Chicago

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Reviews for Hertz in Chicago

  • All reviews 100%
6.8/10 Good
Based on 108 reviews
  • 6.0
  • 5.8
  • 4.6
  • 5.5

Recent reviews

Most recent
    8.0 Good
    Oct 20 2016
    Great Employee .... Khairi
    Pros: When I arrived, KAYAK (which I did not realize) booked pick up in Downtown. The airport location had no cars, the fee would be $275 per day on the one they had left AND the downtown location was closed. YIKES...your employe Khairi....said he would help me out, took me aside, found a car, sent me on my way at a better rate. That was my first trip to Chicago in over 10 years....this could have been stressful, but Khairi made it easy!
    2.0 Poor
    Oct 19 2016
    Terrible experience with Kayak
    Pros: There was nothing to like.
    Cons: I did reserve a Hertz rental car on Kayak. I wanted to pick up the car at O'Hare Airport when I arrived. With all of the airport car rentals off premises and knowing that I would have to ride a shuttle van to some location on some street that was outside the airport, I found your website to be very confusing. Your website said the pick up location was on Clark Street. Not being familiar with the streets around O'Hare, I reserved the car. When I arrived at the airport rental desk to pick up the vehicle, I was then told that the pick up location was in downtown, where I needed to drive to. Your website is NOT consumer friendly. I canceled the reservation with Hertz, and I took a taxi cab wherever I needed to go. Thanks for the inconvenience. Tom
    4.0 Mediocre
    Oct 18 2016
    So many things I wasn't told
    Pros: The car was in a good condition.
    Cons: I arrived and they said that they tried to call me, but they couldn't reach me and that they don't have a car. I decided to stay and suddenly did I get a car. It costed the double because I am 25, I didn't see that on your homepage before I booked. There was no GPS in the car, they said I have to mention it in the booking, but there was no oppertunity for it. Aaaaand they charged me 399$ instead of 197$ without!!! telling me before, I hope I get all of them back. So yes, the people in the office were stressed anf online anf in the office did I get only very little information.
    5.6 Okay
    Oct 15 2016
    Cons: Store owner at drop off made me come back 2 hrs later b/c he was not at store during business hrs., doing "other buisness". Very bad experience compared to all my other past good experiences. Feel giped.

Where can I find Hertz car rentals in Chicago?

181 W Washington St, Hertz car rentals


181 W Washington St


+1 312 726 1476
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