Book Hertz car rentals in Chicago

Thu 9/21
Fri 9/22
Compare vs. KAYAK |

Reviews for Hertz in Chicago

  • All reviews 100%
7.1/10 Good
Based on 522 reviews
  • 6.6
  • 6.4
  • 5.4
  • 5.8

Recent reviews

Most recent
    8.0 Excellent
    Sep 19 2017
    Reasonable, good car
    Pros: drop off was easy
    Cons: there were not enough people working at pick up desk - 2 maybe with one person who looked like a supervisor but didn't jump in and help the customers. the line got longer, little kids were understandably impatient -
    6.0 Good
    Sep 18 2017
    Convenient Location but an Understaffed Facility
    Pros: I received a good deal on the vehicle that I rented from Hertz and Hertz also honored my AAA membership discount. The Hertz employee (who happened to be the only employee working at the time) was very sincere and helpful but the office required additional staffing to manage customers effectively.
    Cons: The location was understaffed, my vehicle was not ready upon my arrival, and I had to wait close to 45 minutes to receive my vehicle when there was only one customer ahead of me in line. My vehicle was dirty when I received it as it contained dust and dirt on the floor panels, black streaks/stains across the backseat, and dead insects in the back window area.
    3.6 Mediocre
    Sep 12 2017
    Rude representative that gave false, then unclear, information
    Pros: Car worked.
    Cons: Rude representative that gave false, then unclear, information
    3.6 Mediocre
    Sep 11 2017
    Hertz and Kayak need to fix their relationship
    Cons: Hertz reps said they couldn't get pre payment from Kayak and I'd have to call Kayak. You weren't open so I had to get a manager involved. The hertz rep said working w Kayak is always a problem and you all don't want to give customers' money to Hertz once you have it. It seems like you all need to short your business relationship out and not leave it to the customer to manage.

Where can I find Hertz car rentals in Chicago?

181 W Washington St, Hertz car rentals


181 W Washington St


+1 312 726 1476