Find reviews that mention:
10.0
Pros:Convenient pick up and drop offCons:Overall cost could have been lower but vehicle was needed at the last minute and available.Reviewed Jul 7 2021
review from![kayak]()
10.0
Pros:The experience was excellent and I will rent from Budget in the future.Cons:I think that car rental rates are very expensive. It’s industry wide and not limited to Budget Car Rental.Reviewed Jun 14 2021
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2.0
Pros:Okay location, but lines were longCons:Lines were too long. THEY CAHARGED ME $71 for returning it less than one hour after the scheduled timeReviewed May 24 2021
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10.0
Cons:If the third party insurance coverage is some how indicated on the renters reservation so coverage is clear to agents.Reviewed Apr 5 2021
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4.0
Pros:It was the correct vehicleCons:Match pricing between online and return. Differential was $200 more than advertised and caused a fight with the checkout clerk.Reviewed Feb 24 2021
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10.0
Pros:Great car for price! Clean and new modelCons:Nothing betterReviewed Jan 4 2021
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5.6
Cons:The car was filthy upon pick up. Also as I’m driving it, a check engine light has come on. I was also charged a fee for extending my rental days.Reviewed Nov 16 2020
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2.0
Cons:I prepaid for rental (bid mistake). We arrived. Service desk was closed. Sent to garage. Waited in outdoor line for 30' without any communication from Budget personnel. I forced myself to front and learned they had no car ready. As cars came in, people in line were assigned that car. After 60', I went to Hertz and rented another car and left airport 10' later. Never again Budget. Never.Reviewed Sep 21 2020
review from![kayak]()
3.6
Pros:Clean vehicleCons:I was very unhappy with the customer service from both Chicago and Fort worth locations. I expected better especially after kayek was recommended by a friend.Reviewed Sep 5 2020
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6.0
Pros:Ease of pick up/drop offCons:Can't get through to office for help. Need license plate number so I can pay my online toll use.Reviewed Aug 31 2020
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8.0
Pros:Great staff with difficult job.Cons:Only two CS reps at rental booth. With a large amount of people in line to wait. Great job by the CS who were working with difficult situation.Reviewed Dec 23 2019
review from![kayak]()
3.6
Cons:Didn’t show me how to use the car and it didn’t start up on several occasions. No one there at drop off and had issues getting ahold of them on the 800 numberReviewed Oct 25 2019
review from![kayak]()