Pros: They did not have the SUV that I actually rented, but I felt they were very accommodating and found me a nice enough automobile. Although I would have rather had the SUV, the car was fine.
Cons: The place needs some signs so that people know where to go to pick up and drop off. The Hertz office is behind locked doors, and unless someone happens to walk by and let you in, you have to stand by the locked door until someone sees you. The sign posted on the door with phone numbers to call for assistance has bad/wrong phone numbers!
Pros: The agent, Rosie Ball, was very gracious and professional.
Cons: The car had over 40,000 miles on it and the tread on the tires was very low. I had to drive thru heavy weather so it was very scary. The key fob would not open the trunk.
Pros: The person working the office (Rosie) was very pleasant and helpful.
Cons: Zero signage at the road, parking lot, or building. I called from outside to confirm the location and had to take an unmarked elevator to the second floor. The door in the lobby had a note "Do NOT knock - call________ for Hertz assistance" Very strange, awkward, and tenuous. Only one person working the office so when she went down to help the other patron, I was left alone in the office until her return. (Again an awkward experience.) To top it all off, the car was covered in mud.
Cons: the car had been smoked in and windows interiors were dirty
Wrong addres for pick up, no signals in new addres
Pros: The whole experience was totally messed up because the address I got from my reservation in Kayak. Hertz changed the car rental venue and it is not in your website. It took me an hour to sort out the new address. And the new venue has no signals whatsoever. And to access the office you have to call a number that does not work. I wasted one hour and was late.
Cons: Wrong information on Hertz new pick up rental and lack of signs made me waste an hour finding the place and getting the car. The car had a very bad scratch on the side, rather visible and I do not like to pay for a car that looks trashy.
Pros: rep was a nice person
Cons: Drop-off location had closed and moved to the airport and was NOT indicated on their website
Cons: Returning my car in Dallas to DFW Airport and was caught in funeral procession for one of the DFW Police Officers, no worries I waited and paid my respects. I was an hour late to drop off my car, they charged 58.00 an hour plus another 23.00 insurance fee, so 81 dollars for being 1 hour late ridiculous. The worst part is the guy scanned my car in said have a good day everything was good, then as I am going to my flight I review the receipt and noticed the extra charge. At least they could of said something. I will never rent from them again.
They moved and had no transportation to new locati
Pros: The car was as expected
Cons: Very poor communicating, did not inform customers about moving about 10 miles away
Where can I find Hertz car rentals in Conroe?
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