Reviews for Hertz in Fort Myers
- All reviews 100%
Dec 4 2016
Great customer service, clean car
Pros: Super professional staff, friendly and knowledgeable even when Jay was at the desk on his own he still delivered everyone's who it was in front of me a outstanding service with a smile, Jay made the difference from a bad experience at the gate I was not able to drive the rental car out, I was asked to go back to the desk, after 3 trips to the different areas Jay and the other lady at the desk called someone and it was taking care, the car was schedule for an oil change.
Dec 3 2016
Pros: Service excellent
Cons: Car was dirty on outside.
Nov 27 2016
Pros: Pick up and return was fast and easy. Needed to call the Hertz office and the girl I spoke to bent over backwards to make it easy for me to drop the car off with my time frame. I really appreciated that.
Nov 22 2016
Hertz customer service
Cons: I was not informed of the $200 additional charges for "basic" coverage on the car. I'm very disappointed in this service and will not be choosing Hertz again