Reviews for Hertz in Fort Walton Beach
- All reviews 100%
Mar 30 2017
Cons: The car the bottom of the class for a vehicle. This is not what I have recieved from other car rental companies that I have rented from. There was no one there to review the car for damage. Just a woman at the desk who sent us on our way. The defrost was slow to start and we were in a humid climate, so had to wait to leave in the morning and evenings.
Mar 22 2017
Pros: The counter person was so nice, friendly and helpful. The car handled well. The price was fair. Thank you.
Cons: When I returned the car, I had to use a return box. Instructions weren't clear and I returned my receipt also. When I picked up the car, it was after midnight ( my flight was delayed), so I walked out to the car by myself. When I got to the hotel, I noticed a dent in the front passenger fender. I wouldn't have seen it at the darker parking lot. I worried that the rental company would think I did it. Then I looked at the paper work I was given and there was a picture of the car with a capital D and a circle on the front fender. I would have liked to have been told that ahead of time. Thank you
Mar 9 2017
Pros: Car was immaculately clean and low miles, and the Hertz agent was extremely friendly and helpful despite our late-night pickup which had to be near the end of her shift.
Feb 26 2017
Cons: Car was beaten up looking, damaged both front and rear. It had an awful vibration at highway speeds from apparently unbalanced tires.