Reviews for Hertz in Memphis
- All reviews 100%
Apr 13 2017
Cons: Arrived at airport rental desk and no car available. Told me it would be at least an hour before there was a car. Yes I was 1 1/2 hours late (flight due in at 4:00 and didn't arrive until 5:30), but that should be expected at an airport facility. I ended up with a $30+ cab fare to one of the other Hertz locations no the southeast side of the city of Memphis so that I could get on my way rather than being even later to my job interview.
Apr 6 2017
9.99 per gallon short of when you picked up
Pros: We were short like 2 and a half gallons and they were gonna charge us 27 dollars for 5 dollars of gas!! Like come on!!
Mar 28 2017
Pros: Clean car, quick service.
Cons: I was charged 399.99 per day at drop off for a total of almost 2600 dollars, when it should have only been 22.00 per day. I was not told of the 2600 dollar charge until the receipt printed. After speaking with the checkout clerk and calling the 800 number i was finally able to get the charges reversed for a total of around 180.00. I should have never been actually charged 2600 dollars without reviewing it with myself.
Mar 26 2017
worst rental I've ever deal with!!!
Pros: The employee gave me the worst time trying to get a car, had to go back home and still didn't get a car.
Cons: Lack of information that is put out and lack of information the employees give you about policy of rental because I had all of my information and credit cards just because the strip didn't work I was not able to get the car, because they can't type it in.