Reviews for Budget in Memphis
- All reviews 100%
Sep 26 2016
Total mix up
Pros: I travel a lot when I arrived in Memphis at the Budget counter (have been there many times) I was told my reservation was for an off airport site. No way I always do airport sites. The said they could accomendate me at a different rate and only had Smart cars I could not even upgrade. I feel ripped off.
Sep 12 2016
Pros: The guys at the rental place werebnice
Cons: The car was dirty and smelled like someone had sprayed air freshener over stale smoke
Aug 25 2016
Reservation NOT Met!
Cons: I reserved a convertible several days in advance for a very special occasion and Budget didn't have one available upon my arrival. I had to rent from another agency at the last minute for twice the price. I'll never book with budget again.
Aug 21 2016
Pros: When I arrived to pick up my reserved rental car. There were two employees which was very unprofessional. When arriving I was told bluntly that no cars were available anywhere but worse, I wasn't given any alternative. I had to ask if there was a change a car was available at a different location. The guy ignored me and my request. After standing there in disbelief, The young lady finally offered some type of assistance by searching available rentals at the airport which had one full size available but there was no guarantee it would be available when I arrive.