Reviews for Enterprise in Memphis
- All reviews 100%
Nov 29 2016
Overall, Good Experience
Pros: Drop off was quick and easy. Customer service rep was also very prompt in going through the paperwork and getting us on our way so we could catch our plane.
Nov 16 2016
cost not clearly stated
Cons: you price said $150 and I was charged almost double. The car's key did not work and they wanted to charge me to change cars, The windows were filthy. Won't be using Kayak
Nov 12 2016
Cons: I was not aware I needed my insurance card. It was not required at other car rentals. It took time to contact my insurance company to get the information. The biggest issue was the car was not cleaned. There were food crumbs all over the dash and console, windows dirty, etc. THE SMOKE SMELL WAS TERRIBLE.When I brought it back 5 days later it still stank.
Oct 24 2016
Pros: Went out of their way to get a car that would fit a wheel chair for me!!!! The whole staff are great!!!!!