Reviews for Enterprise in Memphis
- All reviews 100%
Mar 23 2017
Pros: The customer service was excellent. The young ladies mannerisms were beyond my expectations. I am very thankful for that.
Mar 22 2017
Cons: They added extra charges that I wasn't told about when booking it or when I picked it up. Then they refused to give me a straight answer as to why, never again.
Mar 8 2017
Great overall experience
Pros: I liked that Enterprise had the vehicle I needed. I have to admit, I reserved with a competitor. When I arrived to pick up, they didn't have the vehicle I requested. I was very upset. Enter Enterprise. Being an airport location, with all the car rental agencies on one long counter, the enterprise rep heard the conversation. When I left the competitor's spot on the counter, the enterprise rep motioned me over and said "hey, I'll take care of it". Enterprise had exactly what I had requested from the other guy. Next time, I'll stick with you guys from the start.
Cons: I didn't like that I made the bonehead decision to pick a different rental agency in the first place. Thank you Enterprise, you really did "pick me up".
Mar 5 2017
Cons: I will never call enterprise again , booked my rental two weeks ahead of time. when it was time to get my car they did not have one available.