Guest Reviews
Overall Rating
7.4
Good
Based on 3,842 reviews
Cleanliness
8.1
Comfort
7.4
Pickup/Dropoff
6.8
Value for money
7.6
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
pick up the car
credit card
car was clean
pick up and drop
car available
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
great experience
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3.2
Pros: nothing
Cons: everything
review from
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8.0
Pros: The staff was very friendly and it was easy pick up and drop off
Cons: The car had been smoked in and that was a down side for us
review from
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4.8
Cons: Wasn't told there would be a $200 security deposit needed on top of the rental charges.
review from
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6.0
Pros: The minivan was great
Cons: The time it took to actually get the vehicle
review from
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10.0
Everything was good beginning to end
Pros: pickup and drop off good. car was great for price. staff was helpful
review from
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6.8
Pros: The car was clean with a full tank of gas.
Cons: The person working at the desk was unpleasant. When I called to extend my rental, I was put on hold for 23 minutes.
review from
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5.6
South Bend
Pros: Car was great; no problems.
Cons: Flew into South Bend with one price, landed with another. How can a website, knowing you're flying into an airport, book you with an off-site rental agency? I wound up paying $50 more. I will not use you again.
review from
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2.0
Horrible. STILL waiting for the refund. NEVER AGAI
Pros: Nothing. Even the phone "help" proved futile.
Cons: Made a reservation for 6pm pick up, based on my flight/travel time. Got to the office at 6:10pm. It was closed. Not an employee to be found. Called "customer service" to be told there was no way I was getting a car that night, but my rental costs would be refunded. STILL waiting for the refund. Will likely have to call AGAIN to get my money back. I expected better from this company. Don't allow pick up times to be made after you close. And, please, expedite refunds. Hertz has wasted far too much of my time. You've lost a customer for life.
review from
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3.6
Vehicle wasn't appropriate to drive
Pros: Clean
Cons: Windshield wipers (front and back) broke during drive, didn't feel safe when we encountered rain.
review from
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9.2
Pros: much closer than the airport
Cons: waited much to long for a simple return, and finally was told if I didn't require a receipt, just leave the keys, which made me very nervous, but I needed to go, so I did.i was concerned about hertz claiming damage later and I wouldn't be there to dispute. I did take pictures for my protection, but shouldn't have needed to.
review from
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10.0
1st experience was good
Pros: This was my first rental from Hertz. So far so good
review from
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10.0
Everything was good beginning to end
Pros: pickup and drop off good. car was great for price. staff was helpful
review from
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9.2
Pros: much closer than the airport
Cons: waited much to long for a simple return, and finally was told if I didn't require a receipt, just leave the keys, which made me very nervous, but I needed to go, so I did.i was concerned about hertz claiming damage later and I wouldn't be there to dispute. I did take pictures for my protection, but shouldn't have needed to.
review from
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10.0
1st experience was good
Pros: This was my first rental from Hertz. So far so good
review from
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8.0
Pros: The staff was very friendly and it was easy pick up and drop off
Cons: The car had been smoked in and that was a down side for us
review from
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6.8
Pros: The car was clean with a full tank of gas.
Cons: The person working at the desk was unpleasant. When I called to extend my rental, I was put on hold for 23 minutes.
review from
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3.2
Pros: nothing
Cons: everything
review from
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4.8
Cons: Wasn't told there would be a $200 security deposit needed on top of the rental charges.
review from
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6.0
Pros: The minivan was great
Cons: The time it took to actually get the vehicle
review from
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5.6
South Bend
Pros: Car was great; no problems.
Cons: Flew into South Bend with one price, landed with another. How can a website, knowing you're flying into an airport, book you with an off-site rental agency? I wound up paying $50 more. I will not use you again.
review from
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2.0
Horrible. STILL waiting for the refund. NEVER AGAI
Pros: Nothing. Even the phone "help" proved futile.
Cons: Made a reservation for 6pm pick up, based on my flight/travel time. Got to the office at 6:10pm. It was closed. Not an employee to be found. Called "customer service" to be told there was no way I was getting a car that night, but my rental costs would be refunded. STILL waiting for the refund. Will likely have to call AGAIN to get my money back. I expected better from this company. Don't allow pick up times to be made after you close. And, please, expedite refunds. Hertz has wasted far too much of my time. You've lost a customer for life.
review from
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3.6
Vehicle wasn't appropriate to drive
Pros: Clean
Cons: Windshield wipers (front and back) broke during drive, didn't feel safe when we encountered rain.
review from
Other suppliers in Mishawaka scored
Where can I find Hertz car rentals in Mishawaka?
317 East Mckinley, Hertz car rentals
Address
317 East MckinleyPhone
+1 574 252 5119Top Tips For Renting a Car from Hertz in Mishawaka
- 25% of our users found rental cars from Hertz in Mishawaka for $32 or less
- Compact rental cars from Hertz in Mishawaka are around 57% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Mishawaka
How much does it cost to rent a car from Hertz in Mishawaka?
On average a rental car from Hertz in Mishawaka costs $39 per day.
What is the most popular rental car from Hertz in Mishawaka?
Intermediate (Toyota RAV4 or similar) is the most frequently booked rental car type from Hertz in Mishawaka.
How many car rental locations does Hertz have in Mishawaka?
Hertz has 1 rental location in Mishawaka. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: O'Hare Intl Airport (ORD)?
Yes
Does Hertz offer shuttle or airport pick-up services from O'Hare Intl Airport (ORD)?
Yes
Does Hertz have a car rental location at the airport: Midway Airport (MDW)?
Yes
Does Hertz offer shuttle or airport pick-up services from Midway Airport (MDW)?
Yes
Does Hertz have a car rental location at the airport: Greater Rockford Airport (RFD)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Greater Rockford Airport (RFD)?
Yes