Reviews for Hertz in Omaha
- All reviews 100%
Mar 28 2017
Pros: That they had a car.
Cons: Well, when we got to airport we went to Hertz and found out our car was at an offsite lot. The person there was very kind and took us to get our car. We had to wait 10 minutes before anyone came to the office to help us and there was a line of customers. There was only one guy working so when it was our turn he was gone a long time to fuel up the car and wash it. Whe we returned it...same thing in reverse. And then when we asked for a ride to the airport he said he couldn't do it because of liability. They are an off site Hertz and the "walk" would have been about a mile. I got mad and insisted he take us. He got someone who did it begrudgingly. Never use Kayak again.
Mar 28 2017
Watch out in Omaha
Pros: Watch out for Abbot Rd location that does NOT serve the nearby Omaha airport.
Mar 23 2017
Cons: The car was not at the airport. It was a few blocks away. I got a ride from the airport to the location, but Hertz said they couldn't give me a ride back to the airport when I arrived for my return flight. I will not use Hertz nor Kayak to book a car again and I wil use the Internet to share my experience.
Mar 19 2017
First time using Kayak!
Pros: First time using Kayak and everything went perfect! I'm old school and only trusted the outdated methods of renting a car.
Cons: Kayak made it easy, Herrz had my reservation loaded in their records and they got me into a rental that excesses my expectations with a full tank of glass and its cleanliness! The staff was also very friendly!