2.0
My flight was cancelled and rescheduled for the next day and Hertz refused to change my pick up time. They give a 24 hour window and I explained to them that I still wanted the car but I would arriving one day later. My original reservation was 12:00 so I had until 12 the next day. I got there at 12:30 and they had no car for me. I had to go to another rental place.Reviewed Apr 25 2023
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10.0
Thank youReviewed Sep 1 2022
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2.0
Hertz will not honor paid reservation from QEEQReviewed Jul 25 2022
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2.0
They force me to take a pick up truck and refuse to give a normal sedan Terrible customer serviceReviewed Jul 8 2022
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10.0
Great experienceReviewed Apr 20 2022
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6.0
Not the best customer service when picking up the vehicle.Reviewed Apr 1 2022
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2.0
They don't ever answer their phone and the Hertz app didn't help either.Reviewed Mar 15 2022
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5.9
It took a long time to get the car when I arrived. I felt that they were understaffed. It took about 10-15 mins a person to check in.Reviewed Aug 31 2021
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2.0
Cons:Clean inside of car . Smelled like smokeReviewed May 2 2021
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7.2
Pros:Vehicle was what I reserved.Cons:I had to add air to all 4 tires as they were below recommended tire pressure and the maintenance shop was closed.Reviewed Sep 8 2020
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6.4
Pros:The value was great.Cons:The service was poor: I had to wait for awhile, then when I went to get the truck it was not the size truck is reserved. They had a size I could use but it took some time to get approval to change it. Then when trying to leave the wait at the gate took a very long time due to computer issues.Reviewed Aug 3 2020
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6.0
Cons:It was ehhReviewed Jul 12 2020
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