Reviews for Hertz in Ontario
- All reviews 100%
Feb 27 2016
Pros: Ease of pick up and drop off at two different locations
Cons: The woman who attended tricked me into buying a full tank of gas by saying due to the distance and small gas tank I would use it all. I ended up using only half. She never made an effort to disclose that none of the gas will be credited and it is not stated anywhere on their counter. It is stated in the long paper work she gave me after transaction was complete. I noticed at their drop off location, airport Santa Maria, they do have a small sign that states so, but not in their Ontario location. What a gimmick.
Jan 27 2016
Cons: they refused to rent me a car because i was holding international driving license .
Nov 28 2015
My last Hertz rental
Pros: Seemed like a typical checkout, nothing special.
Cons: The rep added insurance even though I declined it, charged me for the upgrade which was supposed to be free. I picked up the car in Ontario, CA and returned it in San Ramon. The rep in return office just brushed me off and said that I should call the Ontario. Ontario office manager was rude and his responce was "too bad".At the end the rental for 3 days cost me more than my original reservation for 5
Nov 28 2015
Another great job Hertz!
Pros: Dennis was even there to run us back in a courtesy car as we dropped off. Apparently at this location on Thursdays and Fridays from 4AM to 6AM, Hertz provides one of their employees in a hertz vehicle to shuttle folks over to the airport. Nice touch Hertz!