Reviews for Hertz in Ontario
- All reviews 100%
Oct 19 2016
Dissatisfied with service
Pros: Redlands drop off was fast and they returned me to my relative's home which was great.
Cons: I thought I was picking up the car from the airport but when I got to the airport office they said I had to pick the car up somewhere else. I had to take the shuttle back to the airport and then get a cab to the car location. When I finally got there, the agent that I was working with was taking calls while completing my rental which delayed my getting out of there. Additionally, the restroom at this location was dirty and the car was dirty too.
Oct 19 2016
Pros: This location is not at the airport.
Oct 8 2016
Pros: Everything was wonderful
Cons: We had to walk a long way when we dropped off the car. And it was very hot outside.
Feb 27 2016
Pros: Ease of pick up and drop off at two different locations
Cons: The woman who attended tricked me into buying a full tank of gas by saying due to the distance and small gas tank I would use it all. I ended up using only half. She never made an effort to disclose that none of the gas will be credited and it is not stated anywhere on their counter. It is stated in the long paper work she gave me after transaction was complete. I noticed at their drop off location, airport Santa Maria, they do have a small sign that states so, but not in their Ontario location. What a gimmick.