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10.0
Better priceReviewed May 18 2023
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4.0
Car was nice. No check in when I returned the car and no instructions on what to do. The overwhelmed desk agent (too many customers, not enough staff) told me just to leave the keys in the car.Reviewed May 15 2023
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2.0
There was one person working at counter and when finally serviced the car we received was dirty and had a maintenance light come on while we were driving through the desert . Did not feel secure. For the price I paid , I would have expected better . While I waited in line the 2 people in front of me returned with problems with their rental cars . Definitely not a good experience .Reviewed May 2 2023
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2.0
Lots of incompetent workersReviewed Mar 10 2023
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10.0
They could not be more professional or kind!!!Reviewed Mar 8 2023
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2.0
Customer Service Agent Roy at the Ontario Airport Location is the most disrespectful, unprofessional, arrogant representative I've ever experienced. He shouldn't be in customer service at all. A very bad representation to the company. It's time for him to retire ASAP. I will NEVER rent at Avis due to his unprofessionalism. However, I do want to show some love to Customer Service Agent Gabby "budget" who was able to assist me with my reservation in a much professional mannerReviewed Jan 27 2023
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2.0
They could have had a car for me to rent. I went all the way to the airport and was told that they had already helped too many people that day and could not honor my reservation.Reviewed Jan 1 2023
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4.0
Great pickup and dropoff, but very expensive! Most expensive experience in recent memory. I rented a car from LAX for about half the price last month.Reviewed Sep 14 2022
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8.0
Person behind the counter when I checked in was very professional, helpful and friendly.Reviewed Jul 26 2022
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10.0
Usually you are asked to verify your fuel tank is full…mine was not and i missed it until i was already in the road and didn’t want to go back. It was only down an 1/8 but at over $6.00 a gallon it was annoying. Otherwise a straight forward rentalReviewed Jul 6 2022
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10.0
Quick in and out. Nice car. Smooth interaction overall. Thanks!Reviewed May 23 2022
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10.0
The agent at the car rental counter was excellent. Gave friendly helpful information and great customer serviceReviewed May 15 2022
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