Find reviews that mention:
6.0
Pros:Fast track pick upCons:The check engine light came on and air in tires light.Reviewed May 24 2021
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2.0
Pros:The representative on the return if the automobile was rude, condescending and telling us that we were lying. We were told by the representative while renting that we could return an hour late and we made sure we asked that again to avoid late fees or at worse paying for another day. The cars AC did not function and we given an invoice to pay for another extra day. Worst customer service I have experienced.Reviewed Mar 29 2021
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6.0
Pros:Great car, clean.Cons:The workers were extremely rude, and not helpful.Reviewed Sep 20 2020
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2.0
Cons:My rental wasn’t honored. When I arrive to the terminal I was notified that there was No vehicle for me.Reviewed Sep 8 2020
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10.0
Pros:The auto pick up was easy and simple plus, the car was clean as well.Reviewed Jun 4 2020
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5.2
Cons:The car was very dirty - the seats were stained and filthy and the car smelled of smoke. I have pictures and video.Reviewed May 23 2020
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7.6
Cons:Making sure computer system are always in runningReviewed Aug 8 2019
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7.6
Pros:Friendly staff and helpfulCons:A little bit faster processReviewed Jul 30 2019
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10.0
Pros:yesCons:know at this timeReviewed Jul 22 2019
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5.2
Pros:The cleanliness of the vehicle. The vehicle was given with full tank of gas.Cons:Their online offers were unavailable through mobile app. No delivery/pick-up offerings. Prices for in-store shown online were not honored. Car was not inspected before renting; complications with vehicle.Reviewed May 21 2019
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9.2
Pros:Very friendly staff.Reviewed Jan 26 2019
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8.0
Very good customer servicePros:We had a problem with the original vehicle. Instead of making us return the vehicle to ONT, they directed us to a nearby location where they allowed us to swap out the vehicle for a similar type, no hassles, no change in the contract. In and out in less than 5 minutes.Cons:VERY aggressive counter person at ONT in trying to sell additional protection. I had pre purchased that same protection on line for much cheaper than her quote and tried to politely decline it. It took some time to get her to back off.Reviewed Dec 6 2018
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