Guest Reviews
Overall Rating
7.3
Good
Based on 26 reviews
Cleanliness
7.5
Comfort
7.3
Pickup/Dropoff
7.4
Value for money
6.8
Hertz car rental prices in Princeton
| Economy | $31/day | |
| Compact | $31/day | |
| Intermediate | $31/day | |
| Full-size | $37/day | |
| SUV | $38/day | |
| Premium | $39/day | |
| Luxury | $59/day | |
| Commercial | $41/day |
Pros
"Very efficient an friendly staff"
(in 329 reviews)
"We had a great experience!"
(in 133 reviews)
"Car was clean and comfortable."
(in 975 reviews)
Cons
"Very very poor customer service."
(in 464 reviews)
"reserved car was not available"
(in 239 reviews)
"Bad information at pick up location."
(in 163 reviews)
Recent Reviews
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Find reviews that mention:
customer service
car was clean
pick up and drop
drop the car
airport location
great car
picked up the car
car was great
great service
location was closed
rented a car
friendly staff
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2.0
Pros: Nothing
Cons: Everything
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2.0
Pros: Nothing.
Cons: Employees constantly leave prior to scheduled closing time. I was unable to get my rental car because even though I arrived prior to their stated closing time, the employees had already left for the day.
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2.0
Pros: Staff not friendly and certainly not helpful
Cons: Paid for a week. Returned the car in 2 days and still got charged for the full week because I had “prepaid” online. Terrible policy.
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8.0
Pros: Crowded and very slow at pickup. Inexperienced staff on duty. Waited in wrong line because Hertz desk wasn't readily obvious.
Cons: Drip off was smoother. Different CSR.
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9.2
Pros: The person at the rental counter, Trevor was very helpful, courteous, friendly and professional
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2.0
Cons: Horrible. Horrible. Hertz went back and forth about the rental all day, didn't rent the car in the end. What a nightmare.
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2.0
"You have already driven the car. How can I give you a refund?"
Cons: The air bag was not functioning in the car that I rented. (The air bag light was glowing and, according to the manual, this means the air bag was not functioning.) When I called Hertz (having already driven a few miles), I was told I must rent a different car at a location 44 miles away (through Philadelphia traffic), since the 1st location was about to close. Two hours later as I drove the 2nd car away from the 2nd location, I realized the air bag light was on in THIS car too. This was actually a good thing, because when I returned I realized that the Hertz employee had not actually given me the key -- he had merely turned the ignition on. Since my wife and I had to drive home (44 miles again) in order to return my own car before beginning our trip, about 3 and a half hours passed between when we were supposed to leave on our trip and when we were actually able to leave. We had wanted to get a few hours of driving in that evening, since we had 700 miles to travel and didn't want to do it all in one day. But by now it was 9:00, we were exhausted, and we decided to wait until the next morning before starting our trip. This meant that -- rather than having time to visit with my family the next evening -- we spent the entire day driving and arrived at our destination late in the evening. When I had asked the man at the rental office for a discount, he told me I should call Customer Service. When I called Customer Service today and explained everything, they told me they could not give me a refund or even a discount because the car had been "prepaid." "You have already driven the car," the woman told me. "How can I give you a refund?"
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8.0
Cons: Need more clean
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7.2
Cons: Old vehicle didn’t have ez pass or a rear view camera
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4.4
Real poor customer service
Cons: Hidden insurance costs that were not explained and not reversed. No explanation on additional costs
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2.0
The rent house did not give us the car
Cons: Impossible to get the car...
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9.6
Pros: The lady at the counter was helpful.
Cons: I had a hard time figuring out how to turn the wipers off.
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8.0
Pros: Crowded and very slow at pickup. Inexperienced staff on duty. Waited in wrong line because Hertz desk wasn't readily obvious.
Cons: Drip off was smoother. Different CSR.
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8.0
Cons: Need more clean
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7.2
Cons: Old vehicle didn’t have ez pass or a rear view camera
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2.0
Pros: Nothing
Cons: Everything
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2.0
Pros: Nothing.
Cons: Employees constantly leave prior to scheduled closing time. I was unable to get my rental car because even though I arrived prior to their stated closing time, the employees had already left for the day.
review from
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2.0
Pros: Staff not friendly and certainly not helpful
Cons: Paid for a week. Returned the car in 2 days and still got charged for the full week because I had “prepaid” online. Terrible policy.
review from
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2.0
Cons: Horrible. Horrible. Hertz went back and forth about the rental all day, didn't rent the car in the end. What a nightmare.
review from
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2.0
"You have already driven the car. How can I give you a refund?"
Cons: The air bag was not functioning in the car that I rented. (The air bag light was glowing and, according to the manual, this means the air bag was not functioning.) When I called Hertz (having already driven a few miles), I was told I must rent a different car at a location 44 miles away (through Philadelphia traffic), since the 1st location was about to close. Two hours later as I drove the 2nd car away from the 2nd location, I realized the air bag light was on in THIS car too. This was actually a good thing, because when I returned I realized that the Hertz employee had not actually given me the key -- he had merely turned the ignition on. Since my wife and I had to drive home (44 miles again) in order to return my own car before beginning our trip, about 3 and a half hours passed between when we were supposed to leave on our trip and when we were actually able to leave. We had wanted to get a few hours of driving in that evening, since we had 700 miles to travel and didn't want to do it all in one day. But by now it was 9:00, we were exhausted, and we decided to wait until the next morning before starting our trip. This meant that -- rather than having time to visit with my family the next evening -- we spent the entire day driving and arrived at our destination late in the evening. When I had asked the man at the rental office for a discount, he told me I should call Customer Service. When I called Customer Service today and explained everything, they told me they could not give me a refund or even a discount because the car had been "prepaid." "You have already driven the car," the woman told me. "How can I give you a refund?"
review from
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4.4
Real poor customer service
Cons: Hidden insurance costs that were not explained and not reversed. No explanation on additional costs
review from
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2.0
The rent house did not give us the car
Cons: Impossible to get the car...
review from
Other suppliers in Princeton scored
Where can I find Hertz car rentals in Princeton?
102 Carnegie Ctr Rt 1, Hertz car rentals
Address
102 Carnegie Ctr Rt 1Phone
+1 609 452 9548Top Tips For Renting a Car from Hertz in Princeton
- 25% of our users found rental cars from Hertz in Princeton for $51 or less
- Standard rental cars from Hertz in Princeton are around 48% cheaper than other car types, on average
FAQs About Renting a Car From Hertz in Princeton
How much does it cost to rent a car from Hertz in Princeton?
On average a rental car from Hertz in Princeton costs $72 per day.
What is the most popular rental car from Hertz in Princeton?
Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Hertz in Princeton.
How many car rental locations does Hertz have in Princeton?
Hertz has 2 rental locations in Princeton. Take a look at our Hertz rental location map to find the best rental cars near you.
Does Hertz have a car rental location at the airport: John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl Airport (JFK)?
Yes
Does Hertz have a car rental location at the airport: LaGuardia Airport (LGA)?
Yes
Does Hertz offer shuttle or airport pick-up services from LaGuardia Airport (LGA)?
Yes
Does Hertz have a car rental location at the airport: Stewart Airport (SWF)?
No (According to our data)
Does Hertz offer shuttle or airport pick-up services from Stewart Airport (SWF)?
Yes