Reviews for Hertz in Rapid City
- All reviews 100%
Jul 22 2017
Pros: Car was fine.
Cons: Terrible customer service in rapid city. Tried to pick up the car at 8am. The crew did not have a car reserved or ready by 9:00. Forced me to speed to Denver to catch a flight.
Apr 14 2017
Pros: The employees at Hertz were great! The vehicle was great as well.
Cons: nothing, everything was great
Feb 15 2017
Friendly Efficient Staff
Pros: We were greeted immediately and given excellent customer service. When asked about additional insurance, I inquired what was needed if we were to hit a "deer" and they were very honest about what coverage we needed.
Jan 19 2017
Pros: Very helpful and polite at pick up.
Cons: Did not like the car! Not comfortable! Handled like a sinking boat!