Reviews for Hertz in Santa Barbara
- All reviews 100%
Feb 20 2017
Get what you pay for
Pros: Price was great
Cons: Car was filthy. I always try to give benefit of the doubt but it was raining like mad and the windows were beyond gross. The drop of was interesting to say the least. The kids working didn't want to go out into the rain.
Feb 8 2017
Pros: the car was clean and in good mechanical shape. It was fuel efficient and drove well.
Cons: the car was smaller than I expected. This was a big deal because I am a big person and thought I was reserving a roomier model. The pickup was ok. The dropoff was difficult because the parking lot was full and I had to double park it. I was hit with facility fees and taxes when I returned it. I would have preferred these to be up front so I did not have to go through more paperwork at return.
Feb 8 2017
charged and refused a rental
Pros: nothing i wasnt allowed to rent a car! my reservation was no good and i was charged by your company!!!!
Cons: nothing i wasnt allowed to rent a car! my reservation was no good and i was charged by your company!!!!
Nov 6 2016
Pros: Friendly service, great price. No haggle rental pick-up.
Cons: The car was dirty, it hadn't been vacuumed before we rented. They were definitely short-staffed, the guy behind the counter was running around putting out fires.