Reviews for Budget in Santa Barbara
- All reviews 100%
Oct 19 2016
Cute little car!
Pros: I like that the car was small, but could handle the California Interstates just fine. What I didn't like was having to hunt for the gas cap release button. Didn't know they still existed.
Cons: When I turned in the car, I saw a budget employee - who I've dealt with before - try to put the fear of God into an elderly gentleman who was renting a car. REALLY tried to sell him on the consequences of not having insurance through Budget. This man is PUSHY; I will not deal with him. In contrast, the two women I dealt with - one for picking up and other for bringing back - were delightful. Another problem: Lack of enough rental car parking spaces, so some returns were parked in front of cars trying to get out.
Oct 17 2016
Pros: Employees were helpful and friendly.
Oct 11 2016
Cons: They refused to honor my one-way reservation, also dude at the counter didn't know New Mexico was a state and said he wouldn't be able to work with foreign identification...this place is not cool
Sep 29 2016
Pros: Ease of pickup and friendliness of agent.