Reviews for Hertz in Temecula
- All reviews 100%
Mar 8 2017
Pros: Nothing really was outstanding....
Cons: Pickup was scheduled for 9am... car wasnt ready till after 10am. It had not been washed...
Dec 21 2016
Pros: Car rental was a good value. Drop off, once I was actually acknowledged and helped ( after 10 minutes ) , was painless and quick.
Cons: Took around 10 min to get acknowledged both picking up and dropping off. Employees were on the phone and passing by, but no eye contact was given. It was my first time renting a car and i didn't know the protocol. First I was told my cash couldn't be accepted, then when I produced a card, I was told to go get my elderly, disabled mother from the car and have her come in. Felt like I was unwanted there and made to feel not welcome.
Nov 28 2016
Long wait at drop-off
Pros: Person who checked me into car -- great guy. Friendly. Smiles. Smiles mean a lot.
Cons: Took forever to drop-off car. Wanted to just leave the keys and GO! Instead, everyone and his cousin was in that office, including what appeared to be a group of foreign tourists. Their transaction MUST have made it into the Guinness Book of World Records for the l-o-n-g-e-s-t car rental transaction in human history. Good grief!
Nov 8 2016
Best Car Rental Experience
Pros: Awesome place to rent car. Super friendly, efficient, and eager to get customer the best value.
Cons: If I had to complain about anything, there was a water bottle left in my back seat. Big whoop!!! My new go to rental agency!!!!!!!