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2.0
Cons:no carsReviewed Jun 29 2021
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6.0
Cons:When I arrived to pick up my 7 passenger SUV I was told they never have vehicles of that size there and were aware I was coming since they opened (it was now 4pm). They gave me a chilled to drive to the airport location to obtain the chicken I rented and paid for. Your website should not have allowed me to rent a 7 seater from the location I did if they never have them. Also, I asked the location, before I drive all the way to the airport to call their location and confirm they had one in stock and was told they don’t have a direct line…the different locations can’t talk to each other but have to go through a call tree?! Really?!Reviewed Jun 15 2021
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8.0
Pros:yesCons:tell me they where not going to be there on Saturday when they where supposed to be open.Reviewed Jun 2 2021
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10.0
Pros:Easy pickup and drop off at the airport. Staff was great.Cons:Lower price for a week long rental. Too many taxes and additional charges.Reviewed Jun 2 2021
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8.0
Pros:Staff was excellent. He helped me to find the right vehicle. I'm sorry that I forgot his name.Cons:The airport surcharges were astronomical (Salt Lake City). $800 to go from Tucson to SLC was more expensive than flying.Reviewed May 28 2021
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10.0
Pros:The service was great, everyone was so helpful in making sure our car was what we wanted, clean and gassed up.Reviewed May 25 2021
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8.0
Pros:The car was nice and the service was fast.Cons:The car was not cleaned thoroughly and they charged almost $90 to extend my rental from 12pm to 10pm. Ridiculous!Reviewed May 17 2021
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10.0
Pros:The gentleman who rented the car to me (He used to live in El Cajon) was very helpful.Cons:It would be nice to have an hour "grace period" for returns. I really had to rush to make it, get gas and run the car through a washReviewed May 13 2021
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10.0
Pros:HERTZ DIDN'T HAVE ANY CARS OR VANS TO RENT! THE RESERVATION WAS USELESS! I COULDN'T GET TO WHERE I NEEDED TO GO! !!!!!!Reviewed May 13 2021
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2.0
Cons:After pre- paying 6 weeks in advance for a mini van they waited until the day before our trip to call and say they were unable to locate one.Reviewed May 9 2021
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2.0
Pros:Drop off pick uoCons:Vehicle was ok’d 40k mi. Filthy inside. Food, dust, pet hair. I recorded video. We spent 30min cleaning it up before we could start our trip.Reviewed May 2 2021
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10.0
Pros:Friendly staff, quick easy rental.Cons:Vehicle probably needs front brakes replaced.Reviewed Apr 18 2021
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