Reviews for Enterprise in Tucson
- All reviews 100%
Oct 21 2016
Excellent service, good car
Pros: Fast check-in - Check-out procedure. Car was in excellent condition. Price was excellent.
Oct 18 2016
Car was not at airport as expected; it was in town
Cons: I thought I was reserving car pickup at airport but found out the reservation was for an intown location. Since I did not know address of Tucson airport I had no way of knowing that I was reserving at site several miles from airport. Airport personnel told me this happens to people all the time who reserve through Kayak
Oct 17 2016
5 hour wait!
Pros: The car was nice. Check out was easy.
Cons: I waited 5 hrs for a car I had pre ordered. There was only one person who knew what was going on and 15 people in the lobby waiting. After receiving my car they charged me for an upgrade (because it was all they had available). After waiting 5 hours the least they could have done was not charged me for the upgrade. Over all awful experience!
Oct 16 2016
Pros: not much
Cons: The rental was a $30 cab fare from the airport. I should have looked closer at the deal but Kayak should have been clearer that the rental store was so far away.