Reviews for Dollar in Tucson
- All reviews 100%
Feb 27 2017
Terrible car mechanical defect.
Pros: Nothing. This was a terrible experience.
Cons: I drove 70 miles to help plan and attend a family funeral. the next day the rental car would not start easily. Once it did start it would not turn off. I called dollar right away. After being on hold for a very long time I explained the situation. The agent told me I could drive back 70 miles and return the car because that was the closest rental place. I explained that I could not do that and the car turned off. She told me she had to speak with the manager and see if they could bring another car. She never called back. I had many family members look at the car to help. I had funeral arrangements to make. They car was off and and. The next night it would not turn off. After being on hold and back and forth with the agent they agreed to send a town truck with a replacement car. I had to stay with the car for three hours until they arrived, as the car would not lock or turn off. Once the mechanic came he could not turn off the car either and told me it was a demon car. This experience was very hard to deal with during a family members death. I will never use dollar again .they gave me a car with dangerous mechanical problems and should have never given this car our. They are supposed to provide a safe working car . This should have been avoided with a proper safety inspection.
Feb 23 2017
Great Resourceful Staff
Pros: The Staff was very resourceful as I was there to interview and find housing. The one great thing about the vehicle was the gas mileage.
Cons: The quality of the rental car. Very basic and manual in its features. For the price I would have expected a vehicle with Bluetooth at least. its 2017 all cars should have Bluetooth as a standard.
Jan 24 2017
Quick and easy
Pros: It was easy to find a vehicle with an attractive price and pick-up and drop-off locations that were convenient.
Jan 9 2017
Pros: I liked the Prius. It was so easy getting the rental and in and out in a timely fashion. The gals at the desk were great.
Cons: Nothing stands out. I was impressed, I usually dread renting cars.