Overview

Crowne Plaza Houston River Oaks

2712 Southwest Freeway, Houston, TX 77098, United States
+1 800 863 7818

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+1 800 863 7818
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Rates

Overall guest ratings

7.4/10 Good
Based on 2,657 reviews
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Review highlights

  • 7.9
  • 7.7
  • 5.6
  • 5.5

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    About

    Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza and companies like Koch Industries, Occidental and Chevron. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as The Place to Meet in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.

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    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 2,657 reviews
    • 7.9 "Good service."
    • 7.7 "Good location."
    • 7.1 "Good breakfast."
    • 6.9 "Bar is ok."
    • 6.5 "Internet is average."
    • 5.6 "Food is average."
    • 5.5 "Average cleanliness."
    • 3.7 "Wellness & sports facilities were not very nice."
    • 3.6 "Vibe wasn't good."
    • 3.4 "Bad amenities."
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    Overall Rating

    7.4 Good
    Based on 850 reviews
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.8 "88% thought the service was very professional."
      7.2 "72% were happy with the room service."
    • 7.1 "Good location."
      8.6 "86% liked the proximity to shopping."
    • 6.8 "Bar is ok."
    • 6.7 "Breakfast is mediocre."
      6.1 "Breakfast prices were ok, according to 61%."
    • 6.6 "Internet is average."
    • 5.9 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 3.9 "Wellness & sports facilities were not very nice."
      4.8 "52% didn't like the fitness area."
    • 3.7 "Vibe wasn't good."
      2.0 "80% criticized the unstylish hotel."
      3.7 "For 63%, the lobby entrance was sub-standard."
    • 3.6 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      3.7 "For 63%, the lobby entrance was sub-standard."
      0.8 "92% thought the facilities needed updating."
    • 2.9 "Horrible pool."
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    Overall Rating

    7.6 Good
    Based on 797 reviews
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      7.5 "75% were happy with the room service."
      8.4 "84% found the restaurant service to be one of the best."
    • 7.4 "Good location."
      8.6 "Easily accessible by car, said 86%."
      8.7 "87% liked the proximity to shopping."
      8.9 "89% liked the proximity to sightseeing."
    • 7.2 "Good breakfast."
    • 6.4 "Internet is average."
    • 5.8 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.6 "Rooms are ok."
      5.6 "Beds were acceptable for 56%."
      5.3 "Only 53% said rooms were clean enough."
    • 5.5 "Food is average."
    • 3.4 "Vibe wasn't good."
      2.2 "78% criticized the unstylish hotel."
      3.4 "For 66%, the lobby entrance was sub-standard."
    • 3.1 "Horrible pool."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.4 "For 66%, the lobby entrance was sub-standard."
      1.0 "90% thought the facilities needed updating."
      1.2 "88% complained about the elevator."
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    Overall Rating

    7.2 Good
    Based on 557 reviews
    • 7.9 "Good service."
      8.7 "87% found the staff to be very friendly."
      7.1 "71% said the reception staff was great."
      8.0 "80% thought the service was very professional."
    • 7.5 "Good location."
      9.0 "90% liked the proximity to shopping."
      8.7 "Easily accessible by car, said 87%."
    • 7.2 "Good breakfast."
    • 6.4 "Internet is average."
    • 5.3 "Average cleanliness."
      5.2 "Only 52% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 5.3 "Food is average."
    • 4.3 "Rooms are not good."
      1.8 "82% complained about the bathroom."
      1.0 "90% thought they were poorly maintained."
      1.4 "For 86%, the rooms looked old."
      1.3 "87% said the bathroom was dirty."
      2.6 "Air conditioning was criticized by 74%."
      2.1 "79% had problems with the shower."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 3.2 "Terrible amenities."
      3.2 "68% thought the building wasn't nice."
      1.1 "89% complained about the elevator."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 3.1 "Horrible pool."
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    Overall Rating

    7.1 Good
    Based on 451 reviews
    • 7.7 "Good location."
      8.9 "Easily accessible by car, said 89%."
    • 7.0 "High value."
    • 7.0 "Good service."
    • 6.6 "Internet is average."
    • 6.3 "Breakfast is mediocre."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.3 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      1.9 "81% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      1.2 "88% found problems with the furniture."
      2.2 "Air conditioning was criticized by 78%."
      1.4 "For 86%, the rooms looked old."
    • 3.6 "Vibe wasn't good."
      1.8 "82% criticized the unstylish hotel."
      4.1 "For 59%, the lobby entrance was sub-standard."
    • 3.6 "Pool is below average."
    • 3.5 "Wellness & sports facilities were not very nice."
      4.1 "59% didn't like the fitness area."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
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