Overview

Crowne Plaza Houston River Oaks

2712 Southwest Freeway, Houston, TX 77098, United States
+1 800 863 7818

$84+

Overall guest ratings

7.4/10 Good
Based on 2,790 reviews

Review highlights

  • 7.8
  • 7.8
  • 5.6
  • 4.8

Nearby

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    About

    Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza.. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as The Place to Meet in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.

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    InterContinental

    Amenities

    • Fitness center
    • Free Wi-Fi
    • Facilities for Disabled Guests
    • ATM on-site
    • Business center
    • Internet
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 Hour Front Desk
    • Storage available
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 2,790 reviews
    • 7.8 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      9.2 "92% were happy with the shuttle service."
      7.5 "Management was excellent, said 75%."
      8.9 "89% found the restaurant service to be one of the best."
    • 7.8 "Good location."
      8.8 "Easily accessible by car, said 88%."
      9.0 "90% liked the proximity to shopping."
      10.0 "100% enjoyed the restaurants & bars nearby."
      10.0 "City centre within easy reach, said 100%."
      9.1 "91% liked the proximity to sightseeing."
    • 7.1 "Good bar."
    • 6.9 "Breakfast is mediocre."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.7 "Food is average."
      5.3 "53% thought the dining experience was appropriate."
      6.2 "Desserts were ok, said 62%."
    • 5.6 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 4.8 "Wellness & sports facilities were not very nice."
      4.2 "58% didn't like the fitness area."
    • 3.6 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      3.9 "For 61%, the lobby entrance was sub-standard."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      3.9 "For 61%, the lobby entrance was sub-standard."
      0.9 "91% complained about the elevator."
      1.0 "90% thought the facilities needed updating."
      3.5 "65% didn't like the architecture."
    • 3.2 "Horrible pool."
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    Overall Rating

    7.4 Good
    Based on 948 reviews
    • 7.8 "Good location."
      8.9 "89% liked the proximity to shopping."
    • 6.9 "Service is ok."
      6.6 "66% said the reception staff was ok."
    • 6.6 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.8 "Average comfort."
      5.5 "Beds were acceptable for 55%."
    • 5.6 "Food is average."
    • 5.5 "Average cleanliness."
      5.6 "Only 56% said rooms were clean enough."
      5.4 "54% thought the cleanliness of the hotel was average."
    • 5.4 "Rooms are ok."
      5.6 "Only 56% said rooms were clean enough."
      5.5 "Beds were acceptable for 55%."
    • 3.7 "Bad amenities."
      3.6 "64% thought the building wasn't nice."
      4.2 "For 58%, the lobby entrance was sub-standard."
      0.9 "91% complained about the elevator."
    • 3.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.2 "For 58%, the lobby entrance was sub-standard."
    • 3.0 "Horrible pool."
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    Overall Rating

    7.5 Good
    Based on 781 reviews
    • 8.2 "Great service."
      8.4 "84% found the staff to be very friendly."
      7.8 "78% thought the service was very professional."
      7.0 "70% were impressed by the valet service."
      9.2 "92% found the restaurant service to be one of the best."
      7.2 "Management was excellent, said 72%."
    • 7.2 "Good location."
      8.6 "Easily accessible by car, said 86%."
    • 7.1 "Good breakfast."
    • 5.5 "Average comfort."
      5.6 "Beds were acceptable for 56%."
    • 5.5 "Food is average."
    • 5.4 "Rooms are ok."
      5.0 "Only 50% said rooms were clean enough."
      5.6 "Beds were acceptable for 56%."
    • 5.4 "Internet is average."
    • 3.5 "Vibe wasn't good."
      2.3 "77% criticized the unstylish hotel."
      3.5 "For 65%, the lobby entrance was sub-standard."
    • 3.3 "Pool is below average."
    • 3.1 "Terrible amenities."
      3.1 "69% thought the building wasn't nice."
      3.5 "For 65%, the lobby entrance was sub-standard."
      0.8 "92% complained about the elevator."
      1.3 "87% thought the facilities needed updating."
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    Overall Rating

    7.1 Good
    Based on 530 reviews
    • 7.6 "Good service."
      8.2 "82% found the staff to be very friendly."
      7.5 "75% thought the service was very professional."
    • 7.5 "Good location."
      8.8 "Easily accessible by car, said 88%."
      9.2 "92% liked the proximity to shopping."
    • 6.9 "Breakfast is mediocre."
      6.4 "Breakfast prices were ok, according to 64%."
    • 5.4 "Internet is average."
    • 5.3 "Food is average."
    • 4.9 "Not very comfortable."
      3.0 "70% thought it was too noisy."
      1.8 "Air conditioning was criticized by 82%."
    • 4.2 "Rooms are not good."
      2.3 "77% complained about the bathroom."
      0.8 "92% thought they were poorly maintained."
      2.1 "For 79%, the rooms looked old."
      2.2 "78% said the bathroom was dirty."
      1.8 "Air conditioning was criticized by 82%."
      2.1 "79% had problems with the shower."
      1.2 "88% found problems with the furniture."
    • 3.4 "Pool is below average."
    • 3.2 "Horrible vibe."
      2.0 "80% criticized the unstylish hotel."
      3.6 "For 64%, the lobby entrance was sub-standard."
    • 2.9 "Terrible amenities."
      2.9 "71% thought the building wasn't nice."
      0.8 "92% complained about the elevator."
      3.6 "For 64%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 530 reviews
    • 7.3 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.3 "73% thought the service was very professional."
    • 7.0 "Good location."
      9.0 "Easily accessible by car, said 90%."
    • 6.4 "Average value."
    • 6.2 "Breakfast is mediocre."
    • 5.9 "Food is average."
    • 5.0 "Sufficient wellness & sports facilities."
      4.1 "59% didn't like the fitness area."
    • 4.8 "Not very clean."
      4.8 "52% said rooms were dirty."
    • 4.2 "Rooms are not good."
      4.8 "52% said rooms were dirty."
      0.7 "93% thought they were poorly maintained."
      2.3 "77% complained about the bathroom."
      2.0 "For 80%, the rooms looked old."
      1.2 "88% found problems with the furniture."
      1.7 "Air conditioning was criticized by 83%."
    • 3.8 "Bad amenities."
      3.8 "62% thought the building wasn't nice."
      4.5 "For 55%, the lobby entrance was sub-standard."
    • 3.5 "Vibe wasn't good."
      2.1 "79% criticized the unstylish hotel."
      4.5 "For 55%, the lobby entrance was sub-standard."
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    Hotel type
    Business Hotel
    Guests recommend this hotel for business travelers.
    City Hotel
    Guests say it is the perfect hotel for a city trip.
    data provided by TrustYou

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