|""Very clean,staff excellent,food very good!""||(in 83 reviews)|
|"Great Location Great Staff."||(in 68 reviews)|
|""Breakfast, location and services we're great!""||(in 24 reviews)|
|"worst experience ever at Crown Plaza."||(in 5 reviews)|
|"The parking garage was very dirty."||(in 47 reviews)|
|"Horrible experience"||(in 2 reviews)|
|room was clean||in 260 reviews|
|great location||in 207 reviews|
|staff was very friendly||in 197 reviews|
|great hotel||in 129 reviews|
|parking garage||in 113 reviews|
|bed was comfortable||in 105 reviews|
|front desk||in 102 reviews|
|breakfast included||in 84 reviews|
|hot water||in 69 reviews|
|crown plaza||in 22 reviews|
|service was good||in 19 reviews|
|charged deposit||in 14 reviews|
|houston||in 14 reviews|
|needs to be updated||in 13 reviews|
|bed bugs||in 11 reviews|
|might bother||in 10 reviews|
|horrible experience||in 7 reviews|
|nice place||in 7 reviews|
Good location. Price was right.
Bathroom was dirty. Hair on the floor and tub and in the towels. Hotel bar closes at 11. Bed wasn’t too comfy.
Rooms were a bit stale. Carpet just okay. Not super fresh.
Nice room, great bar/restaurant, little shop, parking garage, great value
Location is good, very convenient.
The blanket is not soft at all
The hotel can use a renovation in the rooms.
Tired looking facility
Elevators were extremely slow. Only 2 operating in peak hours. Smelled of unpleasant cleaning products.
Great hotel in a great location
Beautiful spacious room. Front desk staff was wonderful
Garage elevator broke and was out of order nearly two days during our stay.
Rooms smelled terrible
Nothing about this hotel
That the rooms smelled awful so we switched rooms and there it was. The same smell. It smelled like heavy carpet smell. Turns out they were smoking in the room before we arrived. We were later told to heck out find a different hotel and leave. The staff weren't helpful at all since there was a big group checking in she didn't care about us
To be honest there wasn't much I liked about the hotel and I have stayed there before.
This is my second stay at this hotel and I book it because it's fairly close to the Houston rodeo. You have to pay $9 for parking and I'm like you are really changing me for parking when I'm a guest at this hotel? No free continental breakfast really? Holiday Inn express has a great free breakfast. The sheets were seriously like 100 count plastic or something in case you wet the bed. The housekeeper entered my room 3 times starting at 7:30 to noon and we were trying to sleep. The front desk had gotten my reservations wrong and called my room at which time I explained to them we were staying 2 nights. Well I guess the front desk didnt believe me because they locked me out of my room. I had to go to the front desk and show them my reserverations. Terrible experience and quite frankly I dont think I'll be back.
I like the overall value in the cleanliness of the rooms
I didn't like the 50 dollar deposit per room because I reserved three rooms so that was an extra hundred and fifty dollars taken out of my account
The room was comfortable.
It was the first time we both stayed here. Out of all the places to stay in Houston we chose this place. What ruined our experience was that my new 2015 vehicle was vandalized in the self-parking garage. This ruined my whole experience and and impression of crown plaza. I reached out to a manager and she quickly pushed us to the valet staff. The manager was out of town so Eric just made me fill out an incident report. He stated the his manager Mr. Dillet would call me and till this day he still has not reached out to me. I had to call him consistently to get an answer. I've already spoken to him and I understand the outcome. It was just the way things were handled that makes never want to return to this place again.
Welcome to Our Houston - River Oaks HotelLocated halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city.The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza. You can also easily get to The Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, let us help from the beginning to the end. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director.Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.
IHG Hotels & Resorts
based on 712 reviews
Policies vary by room type and provider.
All existing bookings at Crowne Plaza Houston River Oaks can be changed or cancelled for stays up to June 30, 2020. For more information, visit the Intercontinental Hotel Response to COVID-19 page.
Crowne Plaza Houston River Oaks is located at 2712 Southwest Freeway in Greenway / Upper Kirby Area, 3.7 miles from the center of Houston. Menil Collection is the closest landmark to Crowne Plaza Houston River Oaks.
Check-in time is 3:00 PM and check-out time is 11:00 AM at Crowne Plaza Houston River Oaks.
Yes, Crowne Plaza Houston River Oaks offers free Wi-Fi.
No, Crowne Plaza Houston River Oaks does not offer free parking.
No, Crowne Plaza Houston River Oaks does not offer free airport shuttle service.
Crowne Plaza Houston River Oaks is 10.4 miles from Houston Hobby. Crowne Plaza Houston River Oaks is 18.3 miles from Houston George Bush Intcntl.
Yes, Crowne Plaza Houston River Oaks has a pool onsite.
Crowne Plaza Houston River Oaks has implemented the following measures:
Daily cleaning, increased availability of sanitation products.
Lobbies with safe social distancing.
Minimal contact with hotel personnel and other guests.