Overview

Crowne Plaza Houston River Oaks

2712 Southwest Freeway, Houston, TX 77098, United States
+1 800 863 7818

$79+

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Rates

Overall guest ratings

7.4/10 Good
Based on 2,426 reviews
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Review highlights

  • 8.1
  • 7.8
  • 5.7
  • 5.4

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    About

    Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza® Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza and companies like Koch Industries, Occidental and Chevron. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as The Place to Meet in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza® Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.

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    Amenities

    • Free Wi-Fi
    • ATM on-site
    • Business center
    • Concierge service
    • Gift shop
    • Laundry service
    • Meeting/Banquet facilities
    • Room service
    • Wheelchair accessible
    • Spa
    • Outdoor pool
    • No smoking
    • Restaurant
    • Bar/Lounge
    • Express check out
    • Air-conditioned
    • 24 hour front desk
    • Storage available
    • Laundry facilities
    • Safe
    • Pets not allowed
    • Parking (surcharge)
    • Babysitting or child care
    • Internet
    • Indoor pool
    • Beauty salon
    • Kitchen/Kitchenette
    • Sauna
    • Wedding services
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    Reviews

    Guest reviews

    Overall Rating

    7.4 Good
    Based on 2,426 reviews
    • 8.1 "Great service."
    • 7.8 "Good location."
    • 7.3 "Good breakfast."
    • 6.6 "Bar is ok."
    • 6.3 "Internet is average."
    • 5.7 "Average comfort."
    • 5.4 "Average cleanliness."
    • 3.7 "Wellness & sports facilities were not very nice."
    • 3.6 "Bad amenities."
    • 3.5 "Pool is below average."
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    Overall Rating

    7.5 Good
    Based on 776 reviews
    • 7.9 "Good service."
      8.5 "85% found the staff to be very friendly."
      7.0 "70% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.4 "Good location."
      9.4 "94% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
    • 7.0 "Good breakfast."
      6.2 "Breakfast prices were ok, according to 62%."
    • 6.4 "Internet is average."
    • 6.1 "Food is average."
    • 5.7 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 5.5 "Rooms are ok."
      5.5 "Only 55% said rooms were clean enough."
      5.7 "Beds were acceptable for 57%."
    • 3.3 "Bad amenities."
      3.2 "68% thought the building wasn't nice."
      2.8 "For 72%, the lobby entrance was sub-standard."
      1.4 "86% thought the facilities needed updating."
    • 3.2 "Horrible pool."
    • 3.1 "Horrible vibe."
      2.1 "79% criticized the unstylish hotel."
      2.8 "For 72%, the lobby entrance was sub-standard."
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    Overall Rating

    7.6 Good
    Based on 703 reviews
    • 8.3 "Great service."
      8.6 "86% found the staff to be very friendly."
      7.4 "74% said the reception staff was great."
      8.7 "87% thought the service was very professional."
      9.0 "90% found the restaurant service to be one of the best."
    • 7.3 "Good breakfast."
    • 7.3 "Good location."
      8.4 "Easily accessible by car, said 84%."
      9.3 "93% liked the proximity to shopping."
      8.8 "88% liked the proximity to sightseeing."
    • 6.8 "Internet is average."
    • 6.4 "Average value."
      6.5 "Breakfast prices were ok, according to 65%."
    • 5.9 "Food is average."
    • 5.8 "Average comfort."
      5.7 "Beds were acceptable for 57%."
    • 3.6 "Pool is below average."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.6 "For 74%, the lobby entrance was sub-standard."
      1.9 "81% thought the facilities needed updating."
    • 3.1 "Horrible vibe."
      2.3 "77% criticized the unstylish hotel."
      2.6 "For 74%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 557 reviews
    • 8.0 "Great service."
      8.7 "87% found the staff to be very friendly."
      8.3 "83% thought the service was very professional."
      7.1 "71% said the reception staff was great."
    • 7.2 "Good breakfast."
    • 7.0 "Good location."
      8.3 "Easily accessible by car, said 83%."
    • 6.1 "Internet is average."
    • 5.8 "Food is average."
    • 5.0 "Average cleanliness."
      1.9 "81% said the bathroom was dirty."
    • 4.7 "Not very comfortable."
      2.8 "72% thought it was too noisy."
    • 4.2 "Rooms are not good."
      2.4 "76% complained about the bathroom."
      1.5 "85% thought they were poorly maintained."
      1.5 "For 85%, the rooms looked old."
      3.1 "69% had problems with the shower."
      1.9 "81% said the bathroom was dirty."
      1.2 "88% found problems with the furniture."
    • 3.5 "Pool is below average."
    • 3.5 "Bad amenities."
      3.5 "65% thought the building wasn't nice."
      2.5 "For 75%, the lobby entrance was sub-standard."
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    Overall Rating

    7.2 Good
    Based on 388 reviews
    • 7.8 "Good service."
      8.6 "86% found the staff to be very friendly."
      7.6 "76% said the reception staff was great."
      8.5 "85% thought the service was very professional."
    • 7.7 "Good location."
      8.8 "Easily accessible by car, said 88%."
    • 7.0 "High value."
    • 6.9 "Breakfast is mediocre."
    • 6.2 "Internet is average."
    • 4.7 "Not very clean."
      4.7 "53% said rooms were dirty."
    • 4.0 "Rooms are not good."
      4.7 "53% said rooms were dirty."
      2.4 "76% complained about the bathroom."
      1.2 "88% thought they were poorly maintained."
      1.1 "89% found problems with the furniture."
      1.5 "For 85%, the rooms looked old."
      1.3 "Air conditioning was criticized by 87%."
    • 3.8 "Wellness & sports facilities were not very nice."
      3.9 "61% didn't like the fitness area."
    • 3.8 "Bad amenities."
      3.9 "61% thought the building wasn't nice."
      3.1 "For 69%, the lobby entrance was sub-standard."
    • 3.4 "Vibe wasn't good."
      1.9 "81% criticized the unstylish hotel."
      3.1 "For 69%, the lobby entrance was sub-standard."
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    Hotel type
    Guests recommend this hotel for business travelers.
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