29.7311
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Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza Hotel Houston - River Oaks is...
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Welcome to Our Houston - River Oaks Hotel Located halfway between the Galleria Mall and downtown Houston, our hotel is perfectly suited for both business and leisure travelers. By day you can attend meetings and conferences, and by night you can enjoy the many shops, restaurants and attractions around the city. The Crowne Plaza Hotel Houston - River Oaks is 100% non-smoking and is situated on the Southwest Freeway near Greenway Plaza and companies like Koch Industries, Occidental and Chevron. You can also easily get to the Texas Medical Center, Rice University and University of Houston. If you need to host a special event or meeting, take advantage of our reputation as The Place to Meet in River Oaks. Our hotel offers more than 12,000 sq ft of space, a 24-hour business center, 2-hour RFP response and a personal Crowne Meeting Director. Are you visiting for fun? Staying at the Crowne Plaza Hotel Houston - River Oaks means easy access to attractions such as Houston Zoo, the Toyota Center, Minute Maid Park and the Houston Livestock Show and Rodeo. Our complimentary shuttle can also take you to the immense Houston - Galleria Mall if you prefer shopping to sports games. Whether you're vacationing or attending a meeting, we're the best place to stay near downtown Houston. Hotel amenities you are sure to enjoy include an outdoor pool, a 24-hour fitness center and the on-site Reeds Restaurant and Bar & Lounge.
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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Express check out, Gift shop, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | Babysitting or child care, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Star Ratings
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Excellent, 933 reviews across the web | ||
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| Service | 92% found the | |
| Reception | 79% said the | |
| Service | 71% thought the | |
| Room Cleanliness | 75% said | |
| Beds | 73% said the | |
| Hotel Building | Acceptable building. Only 68% of guests gave positive comments. | |
| Price | Price is tolerable. Only 67% of guests gave positive feedback. | |
| Bathroom | 65% | |
| Old/New Room | For 67%, the | |
| Room | 59% said the | |
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Good 7.7,
Overall rating out of 227 
reviews
reviews
Excellent 9.0
Feb 27 2014
The staff was friendly. The room was clean and comfortable.
It was hard getting on the frontage road from the parking garage. It was down to one lane.
Good 8.0
Feb 26 2014
Is good and clean
No , the hotel is average. The parking is too expensive.
Excellent 9.0
Feb 19 2014
I enjoyed its accessibility to the major thoroughfares
There was nothing wrong with the hotel simply the construction of the roads getting to it
Okay 5.0
Feb 17 2014
Customer service was great.
They charge you for everything. They don't even have a free continental breakfast. Trying to park in here off the access road is horrible. And finally, the parking...yes the parking. They are expensive enough without having to charge 9.00 per day to park!
They need to stop nickel and diming their customers for everything.
Good 7.0
Feb 13 2014
The location was great and the staff was very friendly. I would love to stay there again soon!
There was a musky smell on the floor of my room, but other than that it was fine.
I had an overall very satisfying experience at the crowne plaza and would recommend it to others.
Good 8.0
Feb 10 2014
The rooms were nice.
You have to pay for everything here. And of course the $9.00 per day parking is uncalled for.
Priceline might get you a good deal but hotel chains consistently give out their 'not so good' invintory to us. Also, Priceline's star ratings are not consistent at all.
Mediocre 4.0
Feb 6 2014
In the middle of the night the smoke alarm kept beeping about every hour...after several times of this happening, I called teh front desk to have someone come and look at it. They did, but it kept going off after he left. If we were not in the middle of a dead sleep and my son was not with us, we would have asked to move rooms. Was told there was nothing they could do to discount us because we booked with Pricline. Very dissappointing to hear that nothing could be done because we booked through a third party. Makes you think twice about using this service.
Excellent 10.0
Feb 6 2014
Location and Cleanliness
The parking charge and putting $50 on CC everytime - I've stayed here a few times this year - none of the staff treats me like a regular - even though it's the same people - no big deal
Excellent 9.0
Feb 6 2014
Price and style was amazing Didn't,t care for the parking fees though
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10
Star Rating
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Crowne Plaza Houston River Oaks
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