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Amenities
| General | 24 hour front desk, ATM on-site, Air-conditioned, Bar/Lounge, Express check out, Gift shop, Laundry facilities, No smoking, Non-smoking rooms available, Parking (surcharge), Pool (outdoor), Restaurant, Room service, Safe, Storage available, Wheelchair accessible | ||
| Activities | Fitness center | ||
| Services | Babysitting or child care, Business center, Concierge service, Laundry service, Meeting/Banquet facilities, Spa | ||
| Internet | Internet, WiFi (free) | ||
| Policy | Pets not allowed | Landmarks |
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Guest Ratings
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Read all reviews from Booking.com |
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Read all reviews from Travelocity |
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Read all reviews from Priceline |
Star Ratings
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| Orbitz | |
| Travelocity | |
| Agoda | |
| lastminute.com |
| Service |
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92% found the |
| Reception |
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80% said the |
| Room Cleanliness |
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78% said |
| Service |
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72% thought the |
| Beds |
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71% said the |
| Hotel |
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Hotel is great. |
| Service |
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Great service. |
| Bathroom |
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62% |
| Noise Level |
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54% thought it was |
| Entrance Area |
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For 52%, the |
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Excellent 10.0
Apr 6 2014
good location, great staff. wish the resturant had more items. good location, great staff. wish the resturant had more items. |
Excellent 10.0
Apr 4 2014
This was not the hotel we originally though we booked the one we alway stay in but once we found it and checked in we were very pleasantly surprised. liked it better than the one we usually book next to reliant. The room was very large clean & comfortable No. Other than didn't know there were 2 crown plazas In the area of the medical center. It was very nice once we found it This was not the hotel we originally though we booked the one we alway stay in but once we found it and checked in we were very pleasantly surprised. liked it better than the one we usually book next to reliant. The room was very large clean & comfortable No. Other than didn't know there were 2 crown plazas In the area of the medical center. It was very nice once we found it |
Excellent 10.0
Apr 3 2014
Very nice. One of the best hotels I have ever stayed in. Restaurant was great. Quite. Very clean and room was very large. Not one thing. I will stay here again. I felt very safe.Very nice. One of the best hotels I have ever stayed in. Restaurant was great. Quite. Very clean and room was very large. Not one thing. I will stay here again. I felt very safe. |
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Okay 4.3
Mar 30 2014
Posted by Anonymous
There are no comments available for this review
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Poor 1.0
Mar 26 2014
The staff seemed to know that they have facility and laundry issues. They were apologetic and tried to correct issues. We were in Houston for my daughter to have surgery and this experience only made our experience more stressful. We had dirty used towels folded and left in room as clean. The blankets where dirty with who knows what substance on them and the biggest problem NO HOT WATER!!! Really? The hotel staff admitted they had issues with the 15th floor plumbing and cleaning staff, I spoke directly with the hotel manager. He said he would comp our room and but as we booked thru Priceline that was impossible.... I will think twice before I book again with Priceline. He did offer us a free night if we stayed in Houston the next evening but we didn¿t want to take a chance after surgery with a dirty room.The staff seemed to know that they have facility and laundry issues. They were apologetic and tried to correct issues. We were in Houston for my daughter to have surgery and this experience only made our experience more stressful. We had dirty used towels folded and left in room as clean. The blankets where dirty with who knows what substance on them and the biggest problem NO HOT WATER!!! Really? The hotel staff admitted they had issues with the 15th floor plumbing and cleaning staff, I spoke directly with the hotel manager. He said he would comp our room and but as we booked thru Priceline that was impossible.... I will think twice before I book again with Priceline. He did offer us a free night if we stayed in Houston the next evening but we didn¿t want to take a chance after surgery with a dirty room. |
Excellent 10.0
Mar 26 2014
Very nice hotel!! Clean and easily accessible for my stay. No complaints Very nice hotel!! Clean and easily accessible for my stay. No complaints |
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Excellent 9.0
Mar 25 2014
It was very clean with comfortable beds. Na It was great.It was very clean with comfortable beds. Na It was great. |
Good 8.0
Mar 23 2014
Staff was very courteous and nice. The location was great since we were going to be around Chinatown and the deal was great. The inside of the hallway near our room near the elevator had a very awful odor. The carpet looked dirty in the hallyway. Staff was very courteous and nice. The location was great since we were going to be around Chinatown and the deal was great. The inside of the hallway near our room near the elevator had a very awful odor. The carpet looked dirty in the hallyway. |
Good 8.0
Mar 21 2014
Great location, friendly staff, due to openings I got moved to he too floor with an amazing view. much nicer than the one in dallas. Paid self parking, no pet policy, there was a water sprinkler system in the shower in the room I was in...? It was clean, and nicer than I expected after staying at the Crowne Dallas a few times. The self parking was a surprise I'm sure it's listed but I didn't read it. The staff was extremely friendly and made the stay amazing. The room was large and comfortableGreat location, friendly staff, due to openings I got moved to he too floor with an amazing view. much nicer than the one in dallas. Paid self parking, no pet policy, there was a water sprinkler system in the shower in the room I was in...? It was clean, and nicer than I expected after staying at the Crowne Dallas a few times. The self parking was a surprise I'm sure it's listed but I didn't read it. The staff was extremely friendly and made the stay amazing. The room was large and comfortable |
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