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the monkey bar na
Easy access to the city. Breakfast gets to be boring after 4 days of the same stuff.
Amazing hotel, great location being right next to the train line, 5 star luxury!
I was great the shower drain did work very well
They upgrade my room to Deluxe Studio, with Kuala Lumpur City view and balcony. Thank you for the upgrade. But the room is like spare or an old room. Lighting at the bed is old fashion. Lighting at the cupboard have missing bulb. Mirror place too high for normal person at the cupboard. Bathroom also like old fashion and not likely very well maintained. Its really disappoint me. The food on breakfast is OK, but not as I aspect for 5star hotel. Overall is OK.
near by shopping malls and cafes The staff should be eduacted to be more friendly with customers
The staff were friendly, polite and helpful and best of all, the hotel is located just opposite PWTC where I was attending a conference! The Japanese buffet was also pretty good, with good views of KL. We got upgraded to an apartment though, and that might have enhanced my experience tremendously. :) They charged us a RM 50 deposit for requesting for 1 more towel. Also, tea bags and 3-in-1 coffee sachet refills are subject to a RM 5 charge. Service was also rather slow; we had to make several calls each time we wanted something e.g. A toilet roll or an extra blanket.
What I like the most during my stay at Legend Hotel is the staff. Legend hotel has a friendly staff and the service was very fast. Besides that, they have 3 counters ; check in counter, check out counter and group check in and very useful. none.
Big appartments. Close to the mall. Some of the staff were mean and have bad attitude.
Really we enjoyed from the hospitality of the hotel staff Nothing
The staff were attentive to my request. Our arrival and departure was handled efficiently. Our privacy, especially family, was safeguarded. Employees of the hotel friendly throughout our stay. There were leakage noted in Room 1505. Unfortunately we only noticed this on our departure day.
Well designed and clean rooms. Friend who have been with us got a free upgrade to a bigger deluxe room because there were no free non smoking rooms on the same floor available. Very kind and professional staff. Some meals of the room service menu you can´t order after 11 pm. We asked kind for such a limited meal on 11:30 pm and they didn´t deny our request. Totaly amazing hotel :-) The mini bar items are a little overpriced, but you are allowed to store there your own goods. There is a store with reasonable prices directly oposite the hotel in a shopping center.
The location of the hotel and the staff are excellent We requested for adjacent room as I had with my colleague who is a very young girl and we were given 2 rooms each far from 3 rooms; not adjacent rooms
All said and done the location was pretty good .. opposite to a large mall connected by a walk way .. also you could tell at some point it was a 5* facility .. the lobby area looked impressive .. .. most other things were either just average or below average .. the rooms had a very dated look .. furniture was old ... things in the wall were loose .. couple of times when i connected my laptop the outlet actually came out of the wall .. when we ordered room service they would not charge it to the room .. when i gave him a credit card he was not happy .. worst of course was the WiFi .. it was so poor that it was almost not usable .. if i was on a business trip i would have been livid .. even here i had to use the data on my cell phone since it was faster than their wifi! Overall except for the price .. i would not recommend .. at a slightly higher price i am sure you can get better accommodation ...
Its was very pleasant and peaceful place The hotel staff is very stubborn, as after convincing for the long time they were convinced for early check in.
The hotel is too far from the centre and not 10 min. as mentioned in the description! During our stay in this hotel in the period of 11th January to 13th January 2009, we were in the hotel that was under reconstruction works. This means that we were hearing the drill from 9am to 6pm!!! So, instead of staying in the hotel for 5 days, we changed the hotel. further, we paid the hotel in advance for the 5 nights we were supposed to stay. The hotel did not yet give us our money back.
Not satisfied The facilities are old
I was only there one night however the hotel, however I enjoyed my stay as it was close to shopping, transport and the amenities were good.
It is value for money indeed. Location is good as far as Indian traveler’s are concerned. Indian Veg/Non-veg food joints are just 10 minutes walking distance. The taxi, City Bus & Hop on/off stop is right next to hotel. Moreover, the Metro station is also 5 Minute walking distance. The room and breakfast is also nice. No issues here. The Mumbai based famous tour operator is regularly using this hotel. The sound insulation is an issue here. You can hear people talking in adjacent room or when they are using toilets. The outside traffic noise is also a problem, at least for first day till you get used to it. The room has thick window curtain, it help’s a little bit.
Location of the hotel, and breakfast was OK Interior was old and in need of maintenance; Mashrooms (fungus) in bathroom; Shower not working; Several times no hot water (only luke warm); Forgot to put drinking water in the room four days in a row; Didn't clean the room once
the spacious room the lobby, too small
the spacious room change the buffet breakfast menu, the same menu since my first stay in the 90s
Please write at least 15 words
B1 parking lot is always full and no access to B2 unless you exit and enter again to access B2.
this hotel is quite close to the train station which makes for good accessability to other parts of K.L.
My son fell ill and we were forced to delay our planned sightseeing trip by a day. We ahd already paid the money in advance. The hotel staff was very accomadative and changed our programme as required. The hotel was adequate ane met our requirements. However it will be nice in case they change the check in time to noon as two in the afternoon is very late in case you arrive by a morning flight.
Location, comfort and the availability of a 24 hours open restaurant in the lobby.
The karaoke business downstairs, lots of fun.....the breakfast was good... restaurant staff were good! ok for travellers on a budget whom will be out all day local good shopping and cheap taxi trip to shopping centre. Poor customer services, gym facility very run down and dirty, was not cleaned at all during oue entire stay. Sauna broken along with steam room, hot tub, no racquets at the squash court.... hard beds very run down facilities!
overall i satisfied with everything. location, staff, room and everything. worth for my money. but the breakfast food i think u should add on some more. :) hurmm. nothing i guess
staff are very friendly & professional air cond not cold enough, have to walk up stairs case to restaurant as there is no lift. not convenient for the elderly people.
location breakfast was very standard, need improvement
The hotel is under renovation, but it's still ok, near the monorail Medan Tuanku station. The room, bed room is comfort, location is near SOGO mall by foot but it's located another side of the road. From the room you can see KL tower and Twin tower, you can take taxi to main attraction places around 10 ringkit. I recommended if you want to stay in KL and cannot find hotel in Bukit Bintang area !! Breakfast is a bit poor.
the hotel near the MRT station no mineral water in the room (better they put it because it's very cheap)
Clean room Hotel staff - don't chew 'chewing gum' while on counter duty.
Very near the monorail station Dead location
The only reason i chose this hotel was because of it's accessibility. And the fact that the rooms are rather clean and well maintained. The extremely slow Wifi connection.
The location of the hotel is very near to many things. BF was limited.
The breakfast - lots of variety and fresh food The staff members aren't so polite apart from a handful senior staff.
Staff very slow in restaurant, food cold for dinner and breakfast, wi fi not optimal or very poor in rooms
The member of staff in the business area was willing, without being prompted to keep the center open for me after hours (11 pm), in itself good, however there were only 2 computers, another and that wouldn't have been necessary.
clean and tidy shuttle servise to/from airport
Convenient to monorail and STAR..and central location Staff had little knowledge of city...
complete staff really friendly
I don't like any thing on this hotel, It was really painful experience with this hotel Rooms are very dirty I asked them to change the bed cover four times on My first day,the rooms don't look like the photos on booking.com, the service is very very bad, the food is worst than what you can imagine next time if I have to sleep on the street I will not go there, I can only recommend this hotel for my enemies to make them suffering;), they asked me to pay more money to get a clean room!
Breakfast is good. location is not good enough for the night time. the reception s some girls are not good for behaviour and atitute.
the reception personnel are very friendly, especially Mr. Mohamed Hesham...he managed to get us a room with a view to the Twin Towers...( the only positive thing during our stay...which was only for one night...we couldnt stay longer than that) The rooms are very old..( even there most expensive Club Room) and they definitely need refurbishment. The breakfast buffet is very bad and doesnt take into consideration international guest taste. It is definitely below 3 star standard. The location is bad as well. It overlooks old houses.
courtesy of the staffs and facilities it is located far from puduraya and far from shopping places
Location close to malls and indian food Cockroaches in 3 different rooms on 2 floors,uncleaned toilets in 2 rooms,bizarre dirty stains in linen, airco failing in 2 rooms,noisy halls,rude lady at reception, 'change room' was response to everything, impossible to get refund
Pretty decent though I didnt experience much interaction with the hotel staff. I got all that I was promised. The location of the hotel was at a road that was conjested with traffic during the rush hour period so dont expect taxis to drop you right to your hotel, an alternative would be using the monorail and lrt which is pretty reliable.
The hotel was within walkable distance to the Railway station, Bus stop & the market area the rooms need to be pest controlled and the carpets to be changed as they stink
Nothing. But nearby chinese restaurant specialising in steamed fish was a real find.
The worst hotel I have ever stay. Won't ever stay again. Rooms and bathroom dirty and nasty. Poor staff...
the breaskfast was late and not frech, we dit not eat anything but coffe
The Plaza Hotel is good for family and also economical.
The people were very nice; great breakfast, good access to transportation.
The staff are very kind to help. no internet access in the room
the WiFi at the lobby was shut off at 1.00 am and not available before 8.00 am
Hotel staff helpful & polite.Free basement car park with cctv and security.
Being reminded that I dont have to stay in such a place for longer than a day Terribly crowded breakfast area, poorly maintained bathroom, sheets from the previous millenium
Service It is dirty, it is not close to a 4 star hotel not even a 3 star. The hotel I am sure it was a very nice one 40 years ago. And it has not been remodel ever since.
peaceful and good scenery of Kuala Lumpur
Currently, the outside of hotel is under renovation and painting work in progress. I felt a bit inconvenient when i went out for shopping.
The staff are friendly There are mosquitos in the lobby toilet, the lifts stopped at every floor after 20th floor. Our bad luck, teh ceiling leaked in our room because they have not done servicing for the aircon for sometime.
Good breakfast only. Very old furniture in the room, with strange smell also. Not so close to the 2 Towers, the district is slighly dangerous.
We returned to the Grand because we were there last year, It was a good stay as everything we had to do was close to the hotel.This time was more of a holiday, and it was a lot further away from the night life. A choice of a western B'fast would have been nice.
Location, very close to KLCC Breakfast / food
The location of the hotel is good. Breakfast is good. No international channels in Room TV or Radio. Not at all comparable to any Hotel located in a capital city.