Would you like to save as your currency permanently or for this visit only?
No free Internet in rooms No included breakfast No free parking for guests
First time I stayed the room had good fung shuei odd shaped room but once I put away all the clutter it was fine. Outside window was dirty but you expect slime in the tropics. Second time I stayed I arrived in the evening and room was not ready yet. I asked why they did not contact me to tell me they would not have room for me. Not break answer. I took a room Inhad not ordered and they threw in breakfast. Was ok the room but I would not stay there again. Room had odd fung shuei . Too cluttered and too many unnecessary doors and passages See above
The room was big No restaurant, I asked for ice, the did not have any .
Considering the location, The face is reasonable price. There were enough parking lot which was very convinient. When I check-in, the reception employee made me slightly uncomfortable because he changed the room I arranged. The room condition was unclean so I felt it was not cleaned properly.
Good breakfast only. Very old furniture in the room, with strange smell also. Not so close to the 2 Towers, the district is slighly dangerous.
Being reminded that I dont have to stay in such a place for longer than a day Terribly crowded breakfast area, poorly maintained bathroom, sheets from the previous millenium
Currently, the outside of hotel is under renovation and painting work in progress. I felt a bit inconvenient when i went out for shopping.
Service It is dirty, it is not close to a 4 star hotel not even a 3 star. The hotel I am sure it was a very nice one 40 years ago. And it has not been remodel ever since.
The location of the hotel is good. Breakfast is good. No international channels in Room TV or Radio. Not at all comparable to any Hotel located in a capital city.
Location, very close to KLCC Breakfast / food
We returned to the Grand because we were there last year, It was a good stay as everything we had to do was close to the hotel.This time was more of a holiday, and it was a lot further away from the night life. A choice of a western B'fast would have been nice.
peaceful and good scenery of Kuala Lumpur
The staff are friendly There are mosquitos in the lobby toilet, the lifts stopped at every floor after 20th floor. Our bad luck, teh ceiling leaked in our room because they have not done servicing for the aircon for sometime.
It's ok, but not ready to offer complete comfort. Under construction, no internet yet, elevators are not fixed. Leakage on the bathroom and behing the bed,
The Staff were helpful The facilitites were not good. The phone in my room was not working and the hotel staff couldnt fix it.
Nothing but the size of the room The hotel was not ended. The service was poor. The breakfast awfull.
NIce hotel almost in the center of city, near the market where you can find lots of fruits. Major attractions in the 20-30 minutes of the walk or 3-4 minutes in taxi. Clean and good price / quality. Breakfast is said to be until 10:00 but after 8:30 there is not much left for eating, they should have better kitchen management. For people who wake up a little late they can only offer coffee / tea.
TV only had local stations and food was very limited in the breakfast.
The Room cleanliness was acceptable however not to the level of a standard 3 or 4 star hotel. This hotel was not in good shape. The staff was not very helpful. The pool was completely drained and unusable. The area of the hotel was one of the poorest in all of Kuala Lumpur and was not very pleasant to walk around. We were woken up at 3:00am by a loud group staying on the same floor.
No internet and swimming pool in the hotel..
Good Hotel. Located in a covenient place.
Room are big and clean. Very very lousy check-in process, front desk staffs are lack of training, even the supervisor are arrogant(both day and night shift). Foragin cleaning worker attempt enter my room at 9am with no reason.....
They offered us a late check out (9pm) at no additional costs when we asked them for the possibility to store luggage (because our flight was at midnight). They were renovating the hotel, due to which swimming / fitness was not possible. The location is very far away from the KL center.
Easy to get transport... noisy, smelly,
nothing Aircondition could not be control becouse of centralize system. No water prepaired for drinking.
Though it was a short stay, we (my son & I) like having our meals at the coffee house which is convienient instead having fast food outside the hotel...
very easy to find food
Very central, clean, minibar very affordable, restaurant...
Hotel staff were friendly and responsive. Room had very nice view and was relatively peaceful for the duration of my stay. Few electrical outlets in room.
What I like most is the strategic location of the hotel in the midst of the city.Easy to find food as there are many food stalls/shops around the hotel.I like eating fruits where they can be found in abundance in the Chow Kit market nearby.What's more the price offered are much more cheaper than at other places. A lot of disturbances especially before 12.00 midnight like people knocking at the door,people shouting at the rooms nearby to my room,trolley and vice-versa.So much so,this had interrupted in my romance with my wife.But after 12.00 midnight it was okay and we had a good time making love until the morning.Though tired but both of us are full of satisfaction I presume.
poor in every thing
Because the night very busy with bussines shop near the hotel and easy to catch food. The best its near the LRT Stesyan and bus station. I like the hotel must change a carpet and repair the toilet ( Not all room). Its because I stayed with the poor room.
We had a nice view for Petronas Towers Don,t Believe the pictures on booking sites
Cheap and clean rooms.
The best thing about this hotel is the staff...They're friendly and great people.. In fact I've been with this hotel ever since the Stanford days up until now. It's not like what I hate but I hope they'll upgrade their breakfast menu.It's not really worth the money....
Friendly and helpful staffs, got myself complimentary room upgrade too ! breakfast is basic but way better than some of superior hotels :) Indoor Parking is somewhat limited, but given the rate, it's still awesome that they still provide complimentary indoor parking :)
It was a budgeted hotel. Room was clean. Good location English TV channels were less. International channels very boring. No porter service for carraige of luggage. No room service.
I like to stay at Cititel Exoress Kuala Lumpur, because the hotel's staff are friendly. The only things that I do not like to stay at Cititel Express Kuala Lumpur is that the breakfast not enough when you are late for breakfast, say after 8.00am. This is especially when there is a lot of people staying here in Cititel Express Kuala Lumpur.
I left my shawl on the chair during breakfast and forgot to take it when I left. Called the hotel for assisstance but got no reply from them. had to call several times before I was told it could not be found.
give a credit to the parking staff for assist, very good front liner service also very nice service from the cafe staff (for breakfast buffet) narrow parking road to upstair, must be carefull if want to parking at the hotel parking lot
It is good for people looking for budget hotel. To reach the hotel by own car is very difficult and the car parking too.
Will stay again in the hotel as it is value for money. It is a distant from attraction but manageable once you are familiar with the area. Monorail transport is nearby. Car park if it is free for the hotel guest would be ideal. Found infested with cockroaches for the three rooms booked for three nights. This frighten the kids.
room is very clean and feel comfort.i like it.buffet breakfast also good because many choice. the tv not clear.many channel cannot watch clearly..
Nothing I did not like anything!
The room was clean and had good facilities. Well decorated The staff were rude condescending and unhelpful.
rate and location nothing
I was impressed by the service of the staff. Convieniently located. Twin separate beds for a married couple. Aircond. not operating efficiently