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The rooms were small but thoughtfully appointed. The cafe was decent and there is no shortage of great food nearby. The staff was extremely friendly and helpful. Great value! Located almost midway between the two nearest train lines made getting around a bit more work.
The location in China town. The room was not very clean when we check in. I did complain to the reception but nobody came to clean it the same day. The morning after I told it to the cleaning staff and they clean it well.
Excellent value for money; great location. Buffet breakfast was very good. Staff were good but not great; so long as you don't require anything special from them (re: I had to fax things internationally from the from desk, which took ages, and they gave me incorrect phone messages) they are fine. For all other purposes, hotel was excellent.
Perfect location in china town, friendly staff who greet you at all times and a good breakfast buffet No complaints only a remark that the tv only had 15 channels most of them being chineese and malay, also i found the elevator to be very very slow ( stayed on the 13th floor
Well, the bed was comfortable and the room is in the high floor where we can get a good view of the city. the aircon was noisy, there was no toothpaste nor toothbrush.there wasnt any slippers.there was no swimming pool.
It is located in heart of the city and good for shopping and touring around the city.
One of the receptionist name Susan was so helpful on my arriver and based on this I might be going back for a vacation trip The food was not up to standard. I order meatball and it was all burned when served
The receptionist is very friendly and helpful, the location is at very strategic place near the china town, the room is clean. It is too expensive for the room that small, there is no safe deposit box in the room, the breakfast is too standard and tasteless.
Well, to put it short, these are somewhat 3* (if not less!) rooms in a 4* building. The hotel could have been all right for an overnight stay at a lower price, but certainly not if you were about 4* service. Major problems were strong smell of paint and extremely noisy air-conditioning. A number of small yet annoying faults, such as absence of towels, blocked sink etc. - adding up to a definitely negative impression.
its location the room was not properly tidy-up. spoilt hairdryer
Tthe view from our room. We looked right at the Petronas Towers. You can hear the streetnoise through the closed windows at night...
The hotel staff is friend and willing to help. The location. it is difficult to locate the hotel for those who drive.
It's very convenient to go anywhere
Close to KL's excellent railway network. Located in a vibrant area that is of interest to tourists. Their restaurant advertisers and charges for 'mineral water' but serves opened bottles of what is probably tap water. My room had no window or natural light.
None at all. I don't think that I will stay at that hotel again The hotel room are small. No bar fridge and the staff are not well train.
Quite central Arrived to find trainee staff booking us into rooms which were totally poor in quality compared to what was advertised on website. Made to wait for over an hour before the hotel manager arrived and was offered only one room booked as promised (for a group of 6). A group had to stay in substandard room. The room had begbugs too. Will not be recommending to others.
The location the breakfast and the location
Friendly staff, clean good location, nice breakfast.
The staff were very helpful the rooms have poor airconditioning
Centrally located Language of staff. They do not understand English properly.
Although I had booked a Deluxe Room with a Queen size bed, we only got two single beds and we had to manage somehow for 3 nights with two single beds
The bed was very comfortable, and the shower was good. There was a stale damp smell in the room. There was no window in the room. Noisy people outside every night. Also there is a market outside the hotel.
Nice small room, very friendly staff, good breakfast. Very close to Masjid Jamak station. 1 mins walk! Ideal for a backpacker I feel. The toilet was not cleaned and there were some stains in places it shouldnt have been in it. Also, the location is very poor. Its right in the bazar in little india with the entrance covered by bazar shops. The area deffinitely does not feel safe at night.
Located at Jalan TAR, which is convenient and accessible to all locations in the city. The location of the hotel was not easy to find (hide by the stalls i front of the entrance). Suggested to improve hospitality. Towel was not provided in the room.
The location of the hotel is very good, walking distance to the train station, bus terminal, shopping centre. The staff didn't take note what customer needs. I extended 1 day stay and informed hotel staff to re-tidy up the room, feel frustrated when I went back to see the room after 3 hours because the room was not re-tidy at all. The air-cond is not working good. The shower pipe also broken,
It was a good stay, location was close to major landmarks, quite and affordable. would be better if they could provide tea facilities with couple of glasses or cups in room along with iron which was provided only for 20mins on request. breakfast has limited menu
Excellent location, very close to Masjid Jamek LRT station and accessible to all locations in the city. It may be difficult to find the hotel entrance but if you take LRT from the KL sentral and arrive Masjid Jamek LRT station, just after the final escalator, look up right to the buildings around and you will see the hotel's signboard, otherwise you can miss the building as the entrance is hidden behind the stalls. Room is rather small and have no window to open. It is really very dirty, and bed sheets were full of stains, we even see a footprint on our pillow sheet, the floor is covered with carpet but I assume it is rarely swept. The aircondition is blowing directly to the bed and you can not adjust the blowing rate. The breakfast is very poor and only has rice, noodles, scrambled egg with onions and fruit, plus you are not allowed to bring food from outside. Internet provided is very poor, you give up after waiting 15 min to open a single page.
Very nice modern hotel with modern staff. Just a 1 minute walk from the subway and few minutes walking from Chinatown.I would really recomend this hotel. Great breakfast also!
the staff was very helpful very welcoming .the service was very fast the rooms were not very clean they were ok ,the rooms were little small
Stay at room and sleep type of hotel. congested outside, hotel name was not seen by my taxi driver. he had to take 2 rounds to discover the hotel. outside vendors around the hotel. reception could have been better with better staff. room service telephone rang 2 times , nobody attended.
Very helpful staff. Close to the mosque and was waken up by the loud prayer at 5.30am. The prayer lasted approximately 20minutes.
I loved my stay at MayTower hotel, its right in the heart of Kuala Lampur and close to malls and shopping centres
the room is full of bugs, for example coackroach. I try to change the room but nothing to do
The rooms were clean, comfortable and totally adequate for the price paid. The staff were very polite and helpful.
It was ok The hotel staff didnot help picking the luggage when checking out.....the overall staff seems not cooperating, no greetings in the morning......we have to call them for electricity outage in our room, we have to call them for providing us towels in the room, sometime they forgot placing the towels, some time forgot placing complementary drinking water.....the inhouse tea/coffee maker was placed but we always remind them about the material for making tea and coffee.
the room is clear. an aircond like a hotcond, very bad and make me cant sleep with comfortable.
Limited choices of food items for breakfast especially who are vegetarians. There is neither "No Smoking" floor nor "No Smoking" room offered to guests.
The swimming pool It was difficult to walk around the bed - ie very small room.
As a four star hotel with the prices offered, this hotel is value for money. I will stay here again. The bathroom was clean and the bed too. The maintenance service also was very efficient. The air-cond was not functioning and about 5 minutes later, they came and fixed it. And the hotel is very near to shopping district. The lrt station is quite far. The sliding door to the balcony is so small and I couldn't even get out at the balcony because the air cond is put there. The size of standard room is so small. I will stay in deluxe room next time.
The rooms were adequate. Breakfast buffet quite good although could do with more variety. No free wireless internet! Ants in the rooms. Shower water temperature inconsistent. Initially hot then warm after minute or so.
juz like the nice swimming pool with nice scenery of kl tower n klcc..2 me tats all n also warm friendly service from the bell boy guys n the housekeeping .n yes only frm them we were touched by their warmth n friendly service..but sadly not frm the front desk staff. seriously just disappointed with the front desk staff as 2 me there is jus no basic customer service frm them not even a basic good morning which mean no acknowledgement frm them 2 us as their guest..it is a nice beautiful hotel but it jus not location friendly...2 far inside n for overall there is no basic customer service tt disappoint us very much.
Convenient & Clean
Convenience, comfort, easy to locate, safety and staff are friendly too.
Very helpful staff. Convenient location for China town and trains.
quite near to town center.Quite convinience for drive trip.
Spacious and good layout of deluxe room. Smelly pillows and not easy to get a cab. Small lobby and entrance next to a supermarket.
Very convenient location Bed sheets had blood stains !
Was not much really to like, however if you like Indian food its right in the heart of a muslim indian area although it doesnt make you feel very comfortable as a white person. I asked for a non smoking room, the room stunk of smoke. On the internet I paid £10 a night for my internet, when I got there they tried to charge me for it. The room on the internet looked nothing like the room I got. THe bed was dirty and the room stunk. No taxi drivers know where this place is and its a fair distance away from bintang walk
the room is spacious, cosy & clean. i feel like i m at home. the location is perfect for shopping.
There were lots of ants in my room.
the hotel nice just the Breakfast need to be Diverse