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9.4
9.2
9.1
8.9
8.7
8.1
Details
Map
Reviews
Overall
8.5 Excellent
Based on 2,022 reviews
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All Reviews 8.5
-
Couples 8.6
-
Families 8.2
-
Business 8.6
-
Solo 8.2
9.2
9.1
7.9
6.6
6.5
6.6
9.3
9.1
8.1
6.5
6.5
5.8
9.4
9.2
7.6
7.4
7.0
6.7
8.0
6.6
9.0
9.0
7.9
7.3
6.3
6.3
data provided by TrustYou
"Comfortable beds"
"Friendly service"
"Pleasant hotel grounds"
Top positive review
Top critical review
Excellent 10.0
The pool area is awesome. Several selections for food and cocktails. Free valet available. Daily room service. Lobby is beautiful. We were very happy with the resort. The additional resort fees added to your bill at the end. Most of the resorts have it but it was still disappointing.
Okay 5.7
Air conditioning didn't work in room all the time wouldn't change our room
Recent Reviews
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Good
6.8+I liked the free shuttle to and from the airport. There's also a free shuttle from the resort to a shopping center in Lihue. It was helpful to go to the grocery store there and get snacks instead of solely relying on Resort food, which was good but it gets pricey. The property was big and not overly crowded. It was my first time on the Island (February 2016) so I don't know if crowds change during the rest of the year. The staff was friendly and helpful anytime I had requests/questions.-You absolutely need a car unless you plan to spend the entire time lounging at the resort. I did manage to walk along the beach heading North to Lydgate Park. From there I was able to hike even further North to Kapaa and the Kauai Eastern trail. I absolutely did not mind the walk but it is a looong walk (more than 10 miles). Also, there were a lot of hotel taxes. Not sure how their prices compare to other areas of the island, but I'd look elsewhere when I visit Kauai again. I didn't have a car but there where even more taxes for every night of having a car.
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Excellent
10.0+The pool area is awesome. Several selections for food and cocktails. Free valet available. Daily room service. Lobby is beautiful. We were very happy with the resort.-The additional resort fees added to your bill at the end. Most of the resorts have it but it was still disappointing.
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Good
6.5-The resort appears to be concerned about vacationers stealing from the hotel. Towels must be checked in and out with a towel card. Failure to turn in a towel card at the end of the stay will result in a $20 fee per card. Our iron was attached to the ironing board via a short cord. This made it very difficult to use. I assume the cord was to prevent me from taking the iron home? This is the first time I've run into issues over towels and irons. Otherwise the resort was okay.
Details
Map
Reviews
Overall
8.8 Excellent
Based on 1,188 reviews
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All Reviews 8.8
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Couples 8.3
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Families 9.0
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Business
-
Solo
9.6
9.5
9.4
8.5
6.8
6.8
9.6
9.4
9.4
8.4
6.6
5.8
9.7
9.6
9.5
8.6
8.4
4.9
data provided by TrustYou
"Great view"
"Pleasant hotel grounds"
"Good access to airport"
Top positive review
Top critical review
Excellent 10.0
Room 1190 and the staff. The shower head was low. I,m 6'4" :)
Okay 5.4
Not good value for money. Hidden taxes on top of room fee, plus compulsory resort fee on top of that. Go somewhere else.
Recent Reviews
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Okay
5.2+Great facility, pool features etc.-Clean but cockroaches in room, and the bell service (guys parking cars) were actually quite rude to my husband actually... Were kind of surprised at this.... But they were fine when we left. -
Okay
5.4-Not good value for money. Hidden taxes on top of room fee, plus compulsory resort fee on top of that. Go somewhere else.
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Excellent
10.0+Room 1190 and the staff.-The shower head was low. I,m 6'4" :)
9.1
Nearby
St. Raphael Church
Anne Knudsen Park
$551+
Details
Map
Reviews
Overall
9.1 Excellent
Based on 1,170 reviews
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All Reviews 9.1
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Couples 9.3
-
Families 8.7
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Business
-
Solo
9.3
9.1
9.0
8.6
7.7
5.4
9.4
9.1
9.1
8.9
7.8
3.8
9.3
9.2
8.9
8.4
8.3
3.7
data provided by TrustYou
"Nice building"
"Friendly service"
"Great view"
Recent Reviews
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Excellent
8.2+great pools and beachfront location, amazing landscaping-resort is almost too large. Also, some areas need a good scrubbing. In the 5 days that we were there, pool was not vacuumed and pool tiles need to be scrubbed.
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Excellent
9.7+Beautiful property. Ocean views are well worth the price. Our room included breakfast brunch which was extensive and on an open floor with fantastic facility/ocean views.-You have to rent (read: pay) for cabanas.
Details
Map
Reviews
Overall
8.0 Excellent
Based on 179 reviews
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All Reviews 8.0
-
Couples 7.5
-
Families 7.9
-
Business
-
Solo
9.3
9.2
8.5
8.2
5.2
4.6
9.3
9.1
8.7
7.9
4.6
4.5
4.6
data provided by TrustYou
"Great shopping"
"Good restaurants & bars in the area"
Top positive review
Top critical review
Excellent 8.8
I like our ocean view room, but because it was literally right next to the elevator it was classified as the garden room to offset any noises from the elevator. However, we did not hear any noises even though we are light sleepers. The room was clean, unlimited towels was nice. The calm ocean beach front was excellent, as well as the amazing pool which was opened until 10 pm! The bar was nice too! The king crab buffet was ok for $53, we enjoyed it. Best it was centrally located to both north, south , east and west of island. I had an amazing stay and did not want to leave. I wish the bar and pool Would open until 11or midnight. The room Services sucks, really expensive for the food you get. Definitely not worth the money. We ordered peppercorn steak $40 and roasted vegetable salad $15? , and porguese soup, all was below average. I hope it was because its 10 pm at night that's why food service was awful, but what's the point of room service if the food is gross regardless of time ordered.
Okay 4.0
Location, beautiful island We were tricked into a room with a Murphy bed. Super uncomfortable. Also"ocean view" room was a view of a wall
Recent Reviews
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Excellent
8.8+I like our ocean view room, but because it was literally right next to the elevator it was classified as the garden room to offset any noises from the elevator. However, we did not hear any noises even though we are light sleepers. The room was clean, unlimited towels was nice. The calm ocean beach front was excellent, as well as the amazing pool which was opened until 10 pm! The bar was nice too! The king crab buffet was ok for $53, we enjoyed it. Best it was centrally located to both north, south , east and west of island. I had an amazing stay and did not want to leave.-I wish the bar and pool Would open until 11or midnight. The room Services sucks, really expensive for the food you get. Definitely not worth the money. We ordered peppercorn steak $40 and roasted vegetable salad $15? , and porguese soup, all was below average. I hope it was because its 10 pm at night that's why food service was awful, but what's the point of room service if the food is gross regardless of time ordered.
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Okay
4.0+Location, beautiful island-We were tricked into a room with a Murphy bed. Super uncomfortable. Also"ocean view" room was a view of a wall
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Reviews
Overall
8.3 Excellent
Based on 1,374 reviews
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All Reviews 8.3
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Couples 8.2
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Families 8.0
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Business
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Solo 8.0
9.6
9.5
8.4
8.3
6.6
6.4
9.7
9.6
7.7
6.2
6.1
6.0
9.6
9.5
8.5
8.1
6.0
5.7
9.5
9.1
8.3
7.0
6.6
data provided by TrustYou
"Pleasant hotel grounds"
"Great view"
"Beach nearby"
Top positive review
Top critical review
Excellent 8.8
The location was great and we wound up in a garden view room which was really nice. Front desk staff was not great.
Okay 5.1
Location is good: right on the water, with sunset views. This is the only good thing about this hotel. Room was outdated, and tiny. Beds were saggy and uncomfortable. The tiles around the pool were broken or missing. We ordered a couples massage and found out the day before they don't even have a spa on-site, they farm it out to the Wyndham down the road. $30 resort fee per day that they didn't tell us about ahead of time. Although we of course didn't let it ruin our time (we were in kauai afterall!), this hotel was incredibly disappointing.
Recent Reviews
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Good
7.7+Beautiful beach and pool. Near to several great restaurants. Good access to all water activities and sights.
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Excellent
9.4+We spent one night and two days on Kauai while visiting family on Oahu. The Sheraton was perfect for this. We were able to check in early and to check out late, making the most of our little time on the island. The room was clean, bed super comfortable and the staff were all helpful and friendly.-Like most resorts, most things on the grounds were pretty expensive.
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Excellent
8.8+The location was great and we wound up in a garden view room which was really nice.-Front desk staff was not great.
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Reviews
Overall
9.3 Excellent
Based on 87 reviews
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All Reviews 9.3
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Couples
-
Families 9.5
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Business
-
Solo
9.6
9.0
9.0
8.9
8.8
7.6
9.7
data provided by TrustYou
"Great shopping"
"Great view"
"Spacious rooms"
Details
Map
Reviews
Overall
8.0 Excellent
Based on 883 reviews
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All Reviews 8.0
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Couples 8.0
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Families 8.1
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Business 7.5
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Solo 7.9
10.0
9.4
8.8
8.8
8.1
6.7
9.4
9.0
8.7
7.7
7.7
6.9
9.2
9.1
8.1
7.7
7.0
6.8
9.3
6.5
9.5
8.5
6.3
data provided by TrustYou
"Great desserts & fruits"
"Pleasant hotel grounds"
"Great view"
Recent Reviews
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Excellent
9.1+Low key relaxed setting in lush gardens. This old style Kauai hotel has air conditioning, large flat screen TV, good shower, local pets to entertain you, continental breakfast and very accommodating staff. We stayed for one night but could have stayed longer.
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Excellent
10.0+The room was large and exceptionally clean. Enjoyed the private verandah off our room with beautiful plantings creating privacy. Lovely pool area and continental breakfast. Staff were very attentive and because our room was ready, they were kind enough to let us in much earlier. They have SPECIAL SPECIAL rates for all of Kauau's activities. You'll enjoy this boutique hotel. We'll certainly be back.-Towels for pool were too small and worn. Fluffy towels are good.
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Good
6.8+Room was nicely appointed with comfortable bed. Parking was very convenient and the young man who checked us in was very nice.-AC was so loud that it was impossible to get a good night sleep, even the neighbors AC could be heard in our room. A little better cleaning wouldn't hurt either. My wife dropped an earring and found quite a bit of dust and a sock under the bed.
9.0
Nearby
Hanalei Beach Park
Hanalei Bay Beach
$621+
Details
Map
Reviews
Overall
9.0 Excellent
Based on 592 reviews
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All Reviews 9.0
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Couples 8.7
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Families 8.9
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Business
-
Solo
9.8
9.4
9.2
8.8
8.6
5.7
9.2
9.0
8.8
8.6
8.5
4.9
8.5
8.3
6.8
data provided by TrustYou
"Nice building"
"Friendly service"
"Great view"
Recent Reviews
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Excellent
10.0+Loved it. Nice people. Nice rooms. Nice facilities. Wanted to lay in those beds all day. Thank you!
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Excellent
10.0+- Ocean view suite was beautiful. The room was spacious and had an amazing view of Hanalei bay - Hotel Staff remembered it was our anniversary and they made our trip really special - Hotel restaurants had amazing food and great service - Pool side service was excellent and fast. People helped set up chairs for us and moved the umbrella to keep us in the shade through out the day
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Good
7.1+amazing room, location and view-Poor landscape and amenities and infrastructure is too old.
Details
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Reviews
Overall
9.2 Excellent
Based on 466 reviews
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All Reviews 9.2
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Couples 9.2
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Families 8.9
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Business
-
Solo
9.8
9.4
9.3
8.8
7.3
6.3
9.7
9.5
9.3
7.8
7.2
5.4
9.2
8.1
6.8
6.6
data provided by TrustYou
"Pleasant hotel grounds"
"Very quiet"
"Friendly service"
Recent Reviews
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Excellent
9.1+Excellent service, very nicely appointed rooms, truly oceanfront experience without the gaudy mega resort layout to navigate to get a great view and easy beach access. We had a garden view room, but unlike big hotels where that means a view of the parking lot, this faced a nicely manicured and quiet lawn area, and all you had to do was step out and you could see the ocean. Every time we passed the big vacation club next door with the screaming kids, aqua-aerobics, and vacationers packed like sardines next to each other, I was grateful that I had booked this place.-Pool bar was not open for many hours, pool was too warm and shallow for any real swimming, and it would be nice if there was self parking allowed, but it's a small hotel, and I get they don't have the space!
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Excellent
9.1+Facilities are more intimate than the neighboring mega resorts (Hyatt / Marriott). Top notch service with great amenities. Rooms are well appointed and the beds are some of the most comfortable we'd ever slept in (and we travel A LOT). Pool is quiet and very relaxing. Beaches are steps away and provide a relatively quieter experience than the surrounding beaches.-Restaurant is overrated and overpriced. Just tries too hard to be something it isn't. Pool bar is wonderful, but drinks are a bit pricey ($14-16 avg)...that said, they are delicious and the bar tenders are great (shout out to Jamie!). Not much to complain about here, this resort it top shelf.
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Excellent
8.5+We Really liked the easy access to all the amenities. Large resorts are a drain on a laid back vacation... Large resort this is NOT. We really enjoyed being just steps away from the beach and pool area. We would definitely come back!!-The reviews for Red Salt sounded astounding. We are there our first night and wasn't impressed. The food was definitely okay but just not as astounding as the reviews led us to believe.
7.4
Nearby
Wailua Falls
Spouting Horn
$225+
Details
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Reviews
Overall
7.4 Good
Based on 67 reviews
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All Reviews 7.4
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Couples
-
Families 7.5
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Business
-
Solo
10.0
8.2
7.3
6.8
5.5
6.8
8.5
5.6
2.3
data provided by TrustYou
"Nice building"
8.9
Nearby
Anne Knudsen Park
St. Raphael Church
$330+
Details
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Reviews
100% verified reviews
Real guests. Real stays. Real opinions.
provided by
8.9
Review Score
Based on 225 reviews
Top positive review
Top critical review
Excellent 10.0
Clean, new facilities and the staff was very friendly and helpful. A variety of excellent restaurants and shops are within easy walking distance. It's a bit of a walk to a sandy beach but there's not a lot of it on this coast. Construction of the new pool area was a bit of an eyesore but they'll be complete soon.
Mediocre 3.4
Unfortunately just wasn't what we expected. Checking in was fine. We had a amazing view of the back of the restaurant and seeing all the servers smoke and talk story, maybe that's why their service sucked so much! On a number of occasions we tried to trade out wet towels for dry towels but there were no clean towels! Even when it rained and our towels were soaking wet they didn't have dry ones to dry ours kids off when getting out of the pool, hopefully they don't get sick! There was a lot of inconsistency when it came to security and checking for the slide. Some workers would allow my kids to go and others would say they weren't tall enough. We ate at the restaurant on 3 different occasions every time the service was awful. Pricing for food was really high for the amount and quality you were getting. The last day our server by the pool was awful. She never wrote anything down so forgot everything we ordered. After an hour of putting our food order in she said they were trying to look for hot dogs and couldn't find any, I could have gone to big save in that amount of time and cooked them up and fed my children. We ordered something else that took another 45 min. There was no sorry or anything for the time it took to just get our food. When you have starving children in the sun all day not the best time to be taking a while to get food. We depended on the restaurant because we were in a studio and couldn't cook anything. No one warned us about bringing our slippers in from our slider door and how awful the water smells. In the morning after the sprinklers went off, all of our stuff smelt like sewage!!! We called and asked for a later check out and they apologized but someone would be checking Into the room, since we could see the room from the restaurant they didn't even get to cleaning it until after 5 pm!!! i am just so shocked they have such a huge place with great potential and you can't even find a manager around. I know they are now merging with Marriott but go to the Waiohai you will have a much better experience.
Recent Reviews
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Excellent
10.0+Clean, new facilities and the staff was very friendly and helpful. A variety of excellent restaurants and shops are within easy walking distance.-It's a bit of a walk to a sandy beach but there's not a lot of it on this coast. Construction of the new pool area was a bit of an eyesore but they'll be complete soon.
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Mediocre
3.4-Unfortunately just wasn't what we expected. Checking in was fine. We had a amazing view of the back of the restaurant and seeing all the servers smoke and talk story, maybe that's why their service sucked so much! On a number of occasions we tried to trade out wet towels for dry towels but there were no clean towels! Even when it rained and our towels were soaking wet they didn't have dry ones to dry ours kids off when getting out of the pool, hopefully they don't get sick! There was a lot of inconsistency when it came to security and checking for the slide. Some workers would allow my kids to go and others would say they weren't tall enough. We ate at the restaurant on 3 different occasions every time the service was awful. Pricing for food was really high for the amount and quality you were getting. The last day our server by the pool was awful. She never wrote anything down so forgot everything we ordered. After an hour of putting our food order in she said they were trying to look for hot dogs and couldn't find any, I could have gone to big save in that amount of time and cooked them up and fed my children. We ordered something else that took another 45 min. There was no sorry or anything for the time it took to just get our food. When you have starving children in the sun all day not the best time to be taking a while to get food. We depended on the restaurant because we were in a studio and couldn't cook anything. No one warned us about bringing our slippers in from our slider door and how awful the water smells. In the morning after the sprinklers went off, all of our stuff smelt like sewage!!! We called and asked for a later check out and they apologized but someone would be checking Into the room, since we could see the room from the restaurant they didn't even get to cleaning it until after 5 pm!!! i am just so shocked they have such a huge place with great potential and you can't even find a manager around. I know they are now merging with Marriott but go to the Waiohai you will have a much better experience.
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Excellent
9.7+Everything, the staff was excellent-Nothing
8.7
Nearby
Limahuli Gardens and Reserve
Hanalei National Wildlife Refuge
$329+
Details
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Reviews
Overall
8.7 Excellent
Based on 354 reviews
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All Reviews 8.7
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Couples 8.5
-
Families 8.6
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Business
-
Solo
8.7
8.7
8.6
8.6
8.5
6.3
8.7
8.7
8.7
8.5
8.5
6.9
8.6
8.0
data provided by TrustYou
"Clean hotel facilities"
"Great view"
"Great shopping"
9.4
Nearby
St. Raphael Church
Anne Knudsen Park
$430+
Details
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Reviews
Overall
9.4 Excellent
Based on 180 reviews
10.0
9.6
9.5
9.0
8.9
8.7
data provided by TrustYou
"Great view"
"Good beach sports"
"Beach nearby"
8.4
Nearby
Anne Knudsen Park
St. Raphael Church
$229+
Details
Map
Reviews
Overall
8.4 Excellent
Based on 529 reviews
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All Reviews 8.4
-
Couples 8.5
-
Families 8.5
-
Business
-
Solo
10.0
9.5
8.9
8.8
8.0
6.7
9.4
8.8
8.5
6.6
5.7
5.2
9.6
9.1
8.8
7.1
5.7
4.7
data provided by TrustYou
"Beach nearby"
"Great shopping"
Details
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