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The best thing about our stay was probably the secure carpark and the lovely reception area. Shame about the rest really! I am disabled and asked the chap on the desk to bring my bags up. I also asked for a 2nd key which i had already asked abut when i had previously phoned. After 45 mins my luggage hadnt been brought up so I went down in the lift myself and tried to struggle with my luggage until the chap saw me and hurried to my assistance, apologizing profusely. I asked about the 2nd key again and he said he would bring it up within the next 10 mins. An hour later I still didn't have the key so as I was on my way out I asked again and he gave me an extra one. The bathroom was tiny, very hard for a young disabled lady to manage and the furniture was old and scruffy looking as was the rest of the hotel decor,not fitting in with the modern looking reception.
Staff are excellent, good road links
I enjoyed the room, great value for money with everything you need. The restaurant is very reasonable also. The distance from the city center is the only downside but only a minor one as taxi's are readily available
Food was good in the restaurant Hotel staff, while not rude were not accommodating to travelers. Even though we were just an over-night stay, there were so many instances of unhelpful staff that to list them one would say we were making them up. Additionally, the water pressure was the lowest of any hotel we stayed in while in europe, we could not easily find out how to call the desk, the coffee in the room was old, the elevator was rough and jerky, linen carts were left full of dirty bedding in the main floor hall just out side the elevator all day...
Weren't told what time breakfast etc was and where to go. We weren't informed about room service, and staff could have been more helpful.
good location and the rooms were quiet... the shower curtain was moldy... definately needs to be replaced... also was unable to get room service one evening and was told they were 'too busy'...
i liked the reception area and my bathroom was nice the room was to small and looked cheap compared to the pictures i seen on the internet and the window wouldnt open
Beds werent very comfortable. sometimes we got 2 bath towels, other days only 1. sometimes hot choc and biscuits, sometimes not. had to ask after 6 days to change sheets. beds were made TERRIBLY.Looked like they had been made by a 15 year old BOY.
They've assigned me the wrong room number, resulting in another guest coming over my room in the middle of the night, then the guy from the reception desk waking me up again to double check my booking, then he again asking some extra cash to be delivered due to some mistake in their system. Really cheesy hotel with miserable looks and room condition. It's not near the Airport at all. Expensive. Avoid it if possible.
Access to Manchester city by bus. Adequate, well prepared room and comfortable environment. Noise from function room a bit concerning.
taxi service very good. very cold in hotel bar.
Central location & proximity to our reason for visiting Manchester Room condition only 'fair' - condition of bathroom was poor with mould in the corners and non functioning extraction sytem. Hotel tried to charge extra for the breakfast which was inclusive with the room charges.
Yes the fire alarm going off during the night. This happend twice. On each night of stay
Friendly and helpfull staff in the restaurant Small rooms and dificult to find.
Nothing Awful place. Rude staff, poor food, room had no heating, clientele was primarily chavs. Atrocious visit.
not enough bar stewards,there was a wedding going on and it took a while to be served
Like the ambience of the hotel room was good but not cleaned properly. Had a nice sleep and good value for money Room floor had cigarate boxes and chewing gum waste. TV remote was not working and bath tub had cracks.
Nothing The rooms' first impression was poor, it had an old smell about it, there was mould and milddew around windows. the bathroom was out dated by about 20yrs. I'm just glad I wasn't entertaining anyone at the time as this woulkd have been a very poor show.
The atmosphere was generally peaceful. I like the use of the mirrors on the walls. It helped to create a more 'homey' atmosphere. Had to go outside the building to make any telephone contact via mobile phone.
The carpark had plenty of spaces and the room was spacious The hotel staff had shocking interpersonal skills and the the atmosphere around reception was not good.
Facilities No city maps available at the reception desk