Mexico City Hotels in Benito Juárez

Pros: Rooms are huge & very tidy and tasty.

Cons: the restaurant only works for breakfast. If you're hungry at night you have to go out and find something to eat elsewhere.

Pros: The Executive suite was beautiful, a very welcome space to arrive to. Well fitted and furnished, comfortable bed, helpful staff.

Pros: The breakfast is good, staff of the hotel is very nice,and some of them can speak good English

Pros: the rooms are spacius and breakfast excellent!

Cons: nothing

Pros: The facilities, the personnel and the breakfast was outstanding!

Cons: The WiFi didn’t catch to my room, so I was in the lobby to catch signal

Pros: The place was clean although my room was a little weary. Clean kitchen, rooms, and halls. Reception and cleaning staff was friendly. The Wifi had some issues but the promptly resolved. This place has a great value around the WTC. The breakfast is not buffet but rather you order what you want.. and yes, I would stay here again!

Cons: A little bad "underground" smell in the bathroom, my bathroom had a broken tile too.. but its just minor issues. Overall it was a great stay!

Pros: So thankful to have found this hotel. This will be our go-to in Mexico City. Beautiful, clean rooms, extremely helpful staff, strong WiFi, great breakfast. Quiet!!! 10/10 for sure!

Pros: The location was perfect, and it was a great quiet neighborhood street. Only 3 blocks (5 minute walk) to the grocery store and the World Trade Center with restaurants and shopping. The staff went above and beyond to address anything that came up. They knew I was there for work and I didn't leave the hotel very much, they even offered to go pick up food or anything I needed as they knew I was working on a deadline. Could not ask for better service. I loved the sauna as well.

Cons: There were a few very small details in the room, but they had them repaired immediately upon reporting them. There were some internet issues the first few days, but they worked diligently to get it fixed and once they did, the internet was great. I loved the loft but the stairs were a little challenging. Again, management and staff were extremely accessible and attentive and addressed issues promptly and professionally. This is what is important.

Pros: I loved that J Towers is so centrally located in Mexico City, smack in the Nápoles neighborhood just a block or so away from the WTC. It’s also pet friendly, high ceilings on every floor, good lighting, spacious, very comfortable and a friendly staff. Will definitely be coming back here whenever I can.

Cons: No real serious complaints, maybe a few details here and there like light switches that would’ve made more sense, dedicated room service (food was great from the café though), and the possibility of leaving your pet in the room unattended too would be helpful. One thing is traveling with your pet because it doesn’t make sense to leave it at home for whatever reason, and another is dragging it to absolutely everything you do even when it makes no sense at all.

Cons: Wifi didn´t work properly. Problem was they did not warn me at check in when I paid for my stay - so big fight to get a refund (partially successful) and the hassle of packing and moving to another place. Shame otherwise looks like a nice place. They should be upfront about any issues to avoid problems.

Pros: The location was great. The hotel room (executive suite) was huge and wonderful! Service was fantastic. Many restaurants and other stores(pharmacy, grocery store, convenience store, panaderia, etc.) near by. Highly recommend if you like the area near the World Trade Center in Mexico City.

Pros: Great staff. Good breakfasts.

Cons: I thought the beds a bit hard but my partner didn’t.

Pros: The staff were excellent and commodating. Martìn was very personable and hospitable; help me with my Spanish, offered to by flowers for the arriving novia, etc.etc. Very warm and welcoming establishment.

Pros: Mauricio, the host, is the most graceful host we have met. He knows Mexico very well and planned each and every one of our days there to make our visit to Mexico City the most memorable trip we have had so far. The B&B is put up as an authentic mexican Casa, with very tasteful finishings.

Cons: Nothing, everything is top notch.

Pros: Very nice decoration.

Cons: - Very noisy. The water sump pump is activated each 45 seconds and very noisy. Although we were moved to other room the noise was still noticeable plus the airplanes noise. We decided to stay one night only.

Pros: Maurice was very attentive and friendly. He always responded within minutes, from the moment we booked until we checked out. He provided tips and directions throughout our stay, and he assisted us with getting our baggage into the taxi after checkout. He was the perfect host in my opinion.

Cons: nothing

Pros: Friendly and helpful service and a beautifully decorated suite with a super comfy bed. The suite had everything we needed for our three night stay plus a complimentary bottle of wine which was a nice surprise. Thank you!

Cons: Water for shower could have been hotter - it was luke warm.

Pros: Breakfast was pretty good. The owner Maurice was incredibly helpful with the planning of our trip :)

Pros: Beautiful interior decor, clean, comfortable

Cons: Seemed deserted

Pros: Everything

Cons: Nothing

Pros: The hotel is safe, located in a safe area and close to Walmart. We'll definitely be back

Cons: -

Pros: Access to nearby restaurant , Walmart, offices

Cons: Hair dryer wasnt working and there was no backup

Pros: Convenient location

Cons: Poor facilities Shabby rooms

Pros: Bed really good

Cons: Location ,staff

Pros: Very professional and friendly staff. Nice hotel and clean and spacious rooms.

Cons: Everything was fine!

Pros: Clean room. Room service ok.

Cons: The breakfast process is ridiculous. Almost a quarter into the 21st century and still depending o little pieces of paper. Also not international enough offering something as simple as scrambled eggs (without tomatoe sauce) not available

Pros: The staff were amazing..

Cons: N/A

Pros: Great hospitality

Cons: Location is average

Pros: The staff, the hotel itself. I loved it!

Cons: Almost no breakfast No ac No towels Old Gym

Pros: The location and setting was good, everything went well. Nice location and very good room for long term stay

Cons: There was a bunch of snacks and it seems like the previous occupant or someone from the cleaning crew eat them and left the cans like if they were full (they inflate them and put some air so the bag could look like it was not empty.

Pros: All the facilties. The place is just awesome.

Cons: The queen bed. You should put king bed and your balance will be 100

Pros: Every time I come to Mexico City, I stay at Pennsylvania Suites Hotel. If you are for a longer period, it is perfect. Suites are beautiful and spacious. Location is excellent and the staff very nice and helpful.

Cons: The hotel doesn't have restaurant and therefore, no room service...However, there are plenty of good restaurants around.

Pros: Spacious room. Very clean. Good staff service. Great location. Cheaper than a regular hotel and much more spacious. I would stay again without any doubt.

Cons: Safety box did not work at the first room, so they changed the room. Also, the hair dryer in the new room did not work and smelled like burnt. Double bed is to small for two people so I recommend a queen size one. They could enrich breakfast with pre-cooked food such as eggs.

Pros: I have chosen Pennsylvania suites several times befote, and I will keep going there. Perfect location for my work, confortable and very well equipped apartments

Pros: It was generally nice. Very easy to get around places by foot. Good wifi.

Cons: When we checked in they sent us to a room that was being cleaned. We were then sent to a random room that we later realized was not clean. The bottoms of our feet were black from the floor. Showers were dirty. We got a two bedroom suite with a kitchen, and the oven didn’t even have a rack in it. There was only one roll of toilet paper and no tissues, for 3 people. Included breakfast was meh.

Pros: It was the perfect place for the purpose of my trip (business in Nápoles) All was great. WiFi worked very well.

Cons: The only issue was that the boiler would switch off alone, so every time I wanted to take a warm shower, I had to ask the reception to send someone to fix it.

Pros: Ive stayed here 3 times, and will probably stay again ;)

Pros: The Hotel was fairly nice, easy access.

Cons: Breakfast should not be call "breakfast", should be called morning snack. Room was freezing and no heater. Taking a shower was miserable, water does not get hot.

Pros: The rooms are very nice and spacious. Nice furniture, bed, kitchen, and plenty of space. It could have been a little cleaner, and the receptionist (males) lack good customer service training. The morning staff is a little better. Once you pass the reception to your room, you realize it is a very nice, and safe place. Nice halls and over all, I would stay here again. The location is near the WTC.

Cons: It could be cleaner, the chairs and carpets needed some vacuuming. The receptionist could be nicer, it seems they lack some customer service training. I think its a supervision issue. Easy to fix.

Pros: the staffs are very nice, and i love the fitness center so much, big and satisfied the most workout requirement! Terrific of this trip!

Cons: Hotel should provide more service, like express service, others are ok

Pros: Ubication, clean, excellent attitude

Cons: A little beat small the rooms

Cons: The toilet was really smelly

Pros: The beds are amazing! The rooms are clean and tidy and comfortable. Loved that this hotel had a guest laundry! Short walk from metro subway station.

Cons: We couldn’t find any cheap eateries around hotel...

Pros: The staff were all very polite and welcoming. The room is good.

Cons: Nothing.

Pros: The Bell man

Cons: Beware! Booking.com claimed and still dose on there site free shuttle for Airport, THIS IS INCORRECT! No shuttle was available on the Tuesday we stayed. Also I booked because of location with the airport, booking.com at the time of booking said 5K, IN CORRECT AGAIN!!! Was a nightmare getting to the correct Holiday Inn, once we did book a cab from the airport the cab driver dropped us off at the wrong Holiday Inn, had to book another cab to get to the correct Holiday Inn. Holiday Inn, you are very kind and delivered the service I would expect from you. Booking.com you need to fix your delivery and wording for this property it was very disappointing....

Pros: Location was good , easy to get around with taxi. Breakfeast was excellent many varieties .

Pros: The location was great. Beautiful hotel. Quiet rooms.

Cons: We picked this hotel because it was near activities we wanted to see and do. It wasn’t close to the airport but it advertised itself offering free airport shuttle...as we were staying only 1 night this would safe us time and hassle. They didn’t answer my request thru booking.com about confirming where airport pickup was and at what time. I rang them ,to be told they only drop off to airport....so we navigated the subway. On checking in we booked our shuttle to the airport- we confirmed what time to be ready for driver... Next morning we check out. Ask where to wait for the driver to be told he doesn’t work Sundays! Back on the subway again but this time it’s tight! The journey is 1hour and we only had an hour to get there...after navigating the airport....we were late and only just made it before checkin closed! We didn’t mind making our own way to the airport... just disappointed a service offered wasn’t available to us....or communication wasn’t clear....we could’ve left the hotel an hour earlier as we were ready and waiting! A stressful start to our holiday and our first stay in Mexico City.

Pros: Just a short drive to the Poniente bus station. Clean, modern facilities with very professional staff!

Pros: The hotel was nice enough to move me rooms to one with an external facing window.

Cons: The cable TV in the hotel barely works, the rooms have a musty smell and half of them face internally towards reception so you don't get any real sunlight. When I went to get the bill it took them about 5 tries to get it right.

Pros: Staff, veeeery friendly and supportive after a small mistake they made.

Cons: Noise from other rooms, morning “knock knock, just checking”.

Pros: Staff was super friendly and efficient. Great, delicious selection breakfast buffet. Cleanliness everywhere, not just rooms.

Pros: Wifi was good, and having a TV was great. I loved having an Oxxo nearby to pop over and get snacks. While not actually in Coyoacan, it is good value for your money. Any other hotels closer to the centre are dramatically more expensive, so this did the trick for the few nights I was there. Room was clean and beds were comfy. My room was relatively quiet. I appreciated the later check out time as well. If I had to stay at the Holiday Inn Coyoacan again, I would- but not for more than a few nights.

Cons: Area is not great, at least a 15-20 minute Uber ride to Coyoacan centre. The neighborhood is a bit sketchy and there is not much to do around the hotel. I wouldn't feel comfortable walking around later in the evening/night. Staff were okay but not the nicest compared to other hotels I've stayed at. Room service was atrocious and very expensive (I should've known better). Shower water pressure was not ideal, but that isn't a breaking point for me.

Pros: Everything in the room was great really enjoyed my stay in the room

Cons: The staff is not friendly they do not make you feel welcome Specially the men in suits when you walk in the door you feel intimidated by them

Pros: Distribution, big enough

Cons: Card

Pros: Everyone was very accommodating.The room was very comfy and the price was great.

Pros: I would stay here again very nice staff!

Cons: N/a

Pros: Everything

Cons: N/A

Pros: Only bed comfortable

Cons: Service of Receptionists

Pros: Food is really good

Cons: Noise and the hotel was full capacity

Pros: Very good location. Staff was awesome, room clean and good size

Cons: NA