Mexico City hotels near Chapultepec Castle
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Best Mexico City hotels near Chapultepec Castle
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 9 minutes by foot from Chapultepec Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Overall 9.2 Excellent
Based on 187 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Service
Excellent
10.0
Pros: Everything.
Okay
5.8
Pros: Some important complementary Like Late check out
Good
6.0
Pros: Comfortable bed, room size of suite.
Excellent
10.0
Pros: What a fabulous hotel and staff. Located across the street from Chapultepec Park and within an easy walk of major museums. The courtyard is one of the most beautiful I've ever seen. Great restaurants to boot. For Americans, great value for the money.
Excellent
10.0
Pros: Always a warm welcome and a great atmosphere. Nothing but attention to detail and courteous staff.
Excellent
9.0
Pros: Great location, beautiful courtyard.
Excellent
10.0
Pros: The staff is amazing. Friendly, supportive, inquisitive, kind. They really make the Four Seasons shine.
Excellent
10.0
Pros: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.
Excellent
10.0
Pros: Great rooms and good restaurant.
Excellent
10.0
Pros: We love the location of the Four Seasons in Mexico City. It's right near Chaputelpec Park, a 10 minute walk from Condessa and Roma, two of our favorite neighborhoods, and away from the craziness of downtown. All rooms face a courtyard, which is lovely, and a great place to take a break from the city. The bar is excellent. Rooms are good size with comfortable beds.
Excellent
9.0
Pros: The location of the hotel is great to explore the city. The amazing Anthropology Museum and several arts museums are within easy walking distance. We enjoyed the breakfast selection and the quality of the food. It was wonderful to sit in the courtyard and have breakfast outside. The heated pool and the jacuzzi were great and the spa area was very clean. The hotel staff was wonderful with the exception of some of the waiters in the restaurant. The room was kept exceptionally clean and plenty of clean water was provided every day. The grounds were well kept and provided a green oasis after coming back from the city.
Details
Reviews
Overall 9.2 Excellent
Based on 187 reviews
Cleanliness
9.6
Comfort
9.6
Location
9.4
Services
9.3
Staff
9.3
Value for money
8.5
10.0 Excellent
Pros: Service
Cons: Full price is a little pricey
10.0 Excellent
Pros: Everything.
Cons: The staff and location.
5.8 Okay
Pros: Some important complementary Like Late check out
Cons: Not worth it Very expensive
6.0 Good
Pros: Comfortable bed, room size of suite.
Cons: Bathroom poorly appointed, ventilation system not maintained or working. Shower was small and dated.
Service staff at breakfast not helpful after ordering something off the menu, they told us we could make it ourselves at the buffet. Breakfast buffet a bit disappointing.
Bar closes earlier than posted hours.
Spotty slow internet
Poor TV service
10.0 Excellent
Pros: What a fabulous hotel and staff. Located across the street from Chapultepec Park and within an easy walk of major museums. The courtyard is one of the most beautiful I've ever seen. Great restaurants to boot. For Americans, great value for the money.
Cons:
10.0 Excellent
Pros: Always a warm welcome and a great atmosphere. Nothing but attention to detail and courteous staff.
Cons: N/A
9.0 Excellent
Pros: Great location, beautiful courtyard.
Cons: Honestly, for the average price of the room, this hotel is just not that great of a value in a city like Mexico that is filled with great lodging options.
10.0 Excellent
Pros: The staff is amazing. Friendly, supportive, inquisitive, kind. They really make the Four Seasons shine.
Cons: The hot tub was not hot. We informed the staff, who said they would look in to it, but it never achieved an adequate temperature.
10.0 Excellent
Pros: The staff was great! I also really enjoyed that there were many areas to go and relax. I was with a big group of friends and we were able to spend time together without having to meet at a lobby as in many hotels. It was the perfect couples gateway.
Cons: I think the lighting in the rooms is poor and not well designed. Also the rooms need more usb charging areas.
10.0 Excellent
Pros: Great rooms and good restaurant.
Cons:
10.0 Excellent
Pros: We love the location of the Four Seasons in Mexico City. It's right near Chaputelpec Park, a 10 minute walk from Condessa and Roma, two of our favorite neighborhoods, and away from the craziness of downtown. All rooms face a courtyard, which is lovely, and a great place to take a break from the city. The bar is excellent. Rooms are good size with comfortable beds.
Cons:
9.0 Excellent
Pros: The location of the hotel is great to explore the city. The amazing Anthropology Museum and several arts museums are within easy walking distance. We enjoyed the breakfast selection and the quality of the food. It was wonderful to sit in the courtyard and have breakfast outside. The heated pool and the jacuzzi were great and the spa area was very clean. The hotel staff was wonderful with the exception of some of the waiters in the restaurant. The room was kept exceptionally clean and plenty of clean water was provided every day. The grounds were well kept and provided a green oasis after coming back from the city.
Cons: Most hosts/hostesses and waiters were very friendly and provided excellent service. One of the waiters even addressed me with my name one morning, which I had not experienced at big hotels before. A nice touch! However, one of the hosts and some waiters did not care. We had to wait for more than 10 minutes one morning to get coffee, even though there were only about 5 people in the restaurant. We also did not like the many small plastic bottles that were used every day to provide fresh water. We would have been happy to refill our bottle each day from a clean water fountain, if available, perhaps next to the elevator. The hotel might want to think about how to eliminate the plastic bottles.
With a stay at Four Seasons Hotel Mexico City, you'll be centrally located in Mexico City, steps from Paseo de la Reforma and 9 minutes by foot from Chapultepec Park. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
Pool
Bicycle rental
Pets allowed on request. Charges may apply.
Spa
Fitness center
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business center
Airport shuttle
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Flawlessly blending style and substance, JW Marriott Hotel Mexico City is the perfect place for relaxing and recharging. Nestled in the heart of the Polanco District, our upscale hotel boasts easy access to Chapultepec Castle on Chapultepec Hill, the National Auditorium, Teotihuacan and Xochimilco-Floating Gardens. After freshening up in our stylish marble bathrooms, order room service to enjoy breakfast in our luxury accommodations. Fuel up with a delicious Mexican or French dish from our on-site restaurants, Xanat Bistro & Terraza and Brasserie Lipp. Don't let your exercise routine falter during your visit with our outdoor pool for a refreshing swim. Our health club features cardio equipment and free weights. If you're hosting a business meeting during your stay, be sure to reserve one of our eight stylish event spaces so you can impress your clients and colleagues. Our outdoor terrace is perfect for beautiful social events and ceremonies. Awake renewed from a timeless getaway at JW Marriott Hotel Mexico Ci
Overall 9.1 Excellent
Based on 290 reviews
All reviews
- All reviews
Excellent
9.0
Pros: The lobby and rooms are beautiful, we didn't get a chance to check out the restaurants or fitness center. Staff were all incredibly nice and helpful with check-in and bags, even gave our 2 year old daughter coloring materials and a teddy bear at check-in.
Excellent
9.0
Pros: Nice hotel with excellent location!
Excellent
9.0
Pros: OK
Excellent
9.0
Pros: Rooftop pool was perfect for relaxing in the heat of the day! Comfy rooms, great shower, and fantastic customer service!
Excellent
8.0
Pros: Best Location. Employees were super friendly.
Excellent
10.0
Pros: The buffet breakfast was spectacular. The location was perfect for walking, and the lobby had beautiful fresh flowers. Would definitely stay here again.
Excellent
10.0
Pros: Staff polite and accommodating
Excellent
10.0
Pros: Great
Excellent
10.0
Pros: Location, room
Excellent
10.0
Pros: Restaurant food and service outstanding
Excellent
8.3
Pros: Location
Excellent
10.0
Pros: The people that works there
Details
Reviews
Overall 9.1 Excellent
Based on 290 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.6
Services
9.0
Staff
9.5
Value for money
8.2
9.0 Excellent
Pros: The lobby and rooms are beautiful, we didn't get a chance to check out the restaurants or fitness center. Staff were all incredibly nice and helpful with check-in and bags, even gave our 2 year old daughter coloring materials and a teddy bear at check-in.
Cons: It's too bad there isn't a spa in the hotel or a rooftop bar/restaurant.
9.0 Excellent
Pros: Nice hotel with excellent location!
Cons:
9.0 Excellent
Pros: OK
Cons: Not
9.0 Excellent
Pros: Rooftop pool was perfect for relaxing in the heat of the day! Comfy rooms, great shower, and fantastic customer service!
Cons: It was very nice, but didn't have a lot of extra charm to it.
8.0 Excellent
Pros: Best Location. Employees were super friendly.
Cons: Very corporate and old hotel. If you are young you should find a newer hotel around the area. The free bottles of water given were super small and the room did not have a coffee machine (I was shocked because it is a JW)
10.0 Excellent
Pros: The buffet breakfast was spectacular. The location was perfect for walking, and the lobby had beautiful fresh flowers. Would definitely stay here again.
Cons:
10.0 Excellent
Pros: Staff polite and accommodating
Cons:
10.0 Excellent
Pros: Great
Cons:
10.0 Excellent
Pros: Location, room
Cons: Faster service, but this is probably impossible in Mexico
10.0 Excellent
Pros: Restaurant food and service outstanding
Cons: Nothing
8.3 Excellent
Pros: Location
Cons: Breakfast offer was not to par in quality
10.0 Excellent
Pros: The people that works there
Cons:
Flawlessly blending style and substance, JW Marriott Hotel Mexico City is the perfect place for relaxing and recharging. Nestled in the heart of the Polanco District, our upscale hotel boasts easy access to Chapultepec Castle on Chapultepec Hill, the National Auditorium, Teotihuacan and Xochimilco-Floating Gardens. After freshening up in our stylish marble bathrooms, order room service to enjoy breakfast in our luxury accommodations. Fuel up with a delicious Mexican or French dish from our on-site restaurants, Xanat Bistro & Terraza and Brasserie Lipp. Don't let your exercise routine falter during your visit with our outdoor pool for a refreshing swim. Our health club features cardio equipment and free weights. If you're hosting a business meeting during your stay, be sure to reserve one of our eight stylish event spaces so you can impress your clients and colleagues. Our outdoor terrace is perfect for beautiful social events and ceremonies. Awake renewed from a timeless getaway at JW Marriott Hotel Mexico Ci
Pool
Spa
Fitness center
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business center
Airport shuttle
No smoking
Express check out
Wi-Fi
Air-conditioned
Storage available
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Overall 9.0 Excellent
Based on 880 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Good location, staff was great (the night receptionist), very clean and nice.
Excellent
8.0
Pros: Staff were very helpful and friendly, and we were upgraded to a better room at check-in which was lovely. Breakfast buffet was excellent and the 'happy hour' drinks and lounge were a nice bonus. Room was very comfortable.
Excellent
10.0
Pros: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.
Good
7.9
Pros: The hotel is well-situated to Chapultepec Park and its many museums and other attractions. Staff is generally friendly and professional. Excellent restaurant on premises as well as cafe for less-demanding food.
Excellent
9.0
Pros: Excellent location and a great staff
Excellent
10.0
Pros: Well, talking about my experience at was not word to say how good it was, is clean, organized, the shits and the bed so clean the bathroom very clean so nit and I love to be able to spend more time and for sure a be there and my next vacations.
Excellent
8.0
Pros: Location and the pool
Excellent
9.6
Pros: Facility was clean and comfortable, restaurants top-notch. Included breakfast far superior to typical breakfast. Staff went out their way to be helpful. Extremely good value for the money.
Excellent
9.0
Pros: I loved the hotel location in the city. The staff were first-rate and very clearly dedicated to customer service.
Excellent
9.0
Pros: Rooms were very comfortable and large and the staff were very friendly
Excellent
10.0
Pros: Bathroom. Staff.
Excellent
10.0
Pros: The staff was super friendly. All of them. Made us feel very welcome.
Good
7.0
Pros: Excellent location, helpful staff, spacious room.
Okay
5.7
Pros: The best thing about the hotel was its location - ideal for the Zona Rosa. Otherwise it was ok but quite ordinary.
Mediocre
2.0
Pros: 5 star hotels should have quality services.. the room was not better than a 2 stars hotel, the service its awful, meals and everything, i sincerely dont recommend to be in this place. Never....
Good
7.3
Pros: Deluxe rooms are very spacious and great value for money
Good
6.7
Pros: Comfortable room/ Good location/ Excellent service level
Good
7.6
Pros: Great service, very clean, good location, luxurious and romantic style. Excellent price / quality balance. Hygiene is number one priority in this hotel.
Okay
5.3
Pros: Nice facilities. Rate was good for the normally expensive location.
Okay
5.6
Pros: Great Hotel, tax makes it a not so good deal when you work it out! Friendly staff and nice room. Pool was very pleasant even in winter!
Okay
4.6
Pros: Location
Excellent
8.0
Pros: confort
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Cons: $self.cons
Details
Reviews
Overall 9.0 Excellent
Based on 880 reviews
Cleanliness
9.1
Comfort
9.0
Location
9.4
Services
8.8
Staff
9.0
Value for money
8.6
10.0 Excellent
Pros: Good location, staff was great (the night receptionist), very clean and nice.
Cons:
8.0 Excellent
Pros: Staff were very helpful and friendly, and we were upgraded to a better room at check-in which was lovely. Breakfast buffet was excellent and the 'happy hour' drinks and lounge were a nice bonus. Room was very comfortable.
Cons: I booked this hotel because I wanted a swimming pool. When we arrived we found out the pool had been drained for maintenance for the duration of our stay. While I understand this had to be done, I wish the staff had informed me prior to check-in, because then I would have stayed somewhere else. They arranged for me to use the pool at another hotel about 10 minutes walk away, which was not as nice and quite small and in need of a refurbishment. A bit of a shame, really.
10.0 Excellent
Pros: Great location in Mexico City. Nice and clean hotel with good amenities like pool, gym and business center. Very helpful and friendly staff.
Cons:
7.9 Good
Pros: The hotel is well-situated to Chapultepec Park and its many museums and other attractions. Staff is generally friendly and professional. Excellent restaurant on premises as well as cafe for less-demanding food.
Cons: Insuffient lighting in room and almost no lighting in bathroom. My spouse had to leave the bathroom and move to the window in bedroom in order to apply makeup. We were traveling with another couple and had booked the reservation on our credit card. When we checked in, the other couple was upgraded but we were not. Even after we complained, the hotel initially refused to upgrade us, finally relenting after we pressed further.
9.0 Excellent
Pros: Excellent location and a great staff
Cons:
10.0 Excellent
Pros: Well, talking about my experience at was not word to say how good it was, is clean, organized, the shits and the bed so clean the bathroom very clean so nit and I love to be able to spend more time and for sure a be there and my next vacations.
Cons: One thing I do wants to you the check is the coffee maker please put some atencin to that, but like I say a was the time to expend some day and you hotelme and my partner Aydne Velazquez.
8.0 Excellent
Pros: Location and the pool
Cons: My room's AC wasn't working properly.
9.6 Excellent
Pros: Facility was clean and comfortable, restaurants top-notch. Included breakfast far superior to typical breakfast. Staff went out their way to be helpful. Extremely good value for the money.
Cons: Bedding consisted of a cover sheet and a too-warm, heavy blanket. Need to provide a light-weight blanket alternative.
9.0 Excellent
Pros: I loved the hotel location in the city. The staff were first-rate and very clearly dedicated to customer service.
Cons: The room was strangely very dark. All the lights seemed to be set to a dim setting, which I couldn''t seem to change no matter what I did. Even with all the lights on, the room stayed quite dark.
9.0 Excellent
Pros: Rooms were very comfortable and large and the staff were very friendly
Cons: The gym wasn't that big and we couldn't use the pool the whole time of our stay as there was maintenance work on it. The pool was one of the reasons we booked the hotel
10.0 Excellent
Pros: Bathroom. Staff.
Cons: We were charged for having a 3rd guest.
10.0 Excellent
Pros: The staff was super friendly. All of them. Made us feel very welcome.
Cons: The only thing that took us by surprise was that breakfast was not included in the price. When I booked, I was sure that it was. The breakfast buffet was very good but pricey.
7.0 Good
Pros: Excellent location, helpful staff, spacious room.
Cons: The TV set was too old. No free Internet in the room.
5.7 Okay
Pros: The best thing about the hotel was its location - ideal for the Zona Rosa. Otherwise it was ok but quite ordinary.
Cons: The breakfast was expensive (us$15.00 For not very good food.
2.0 Mediocre
Pros: 5 star hotels should have quality services.. the room was not better than a 2 stars hotel, the service its awful, meals and everything, i sincerely dont recommend to be in this place. Never....
Cons: 5 star hotels should have quality services.. the room was not better than a 2 stars hotel, the service its awful, meals and everything, i sincerely dont recommend to be in this place. Never....
7.3 Good
Pros: Deluxe rooms are very spacious and great value for money
Cons:
6.7 Good
Pros: Comfortable room/ Good location/ Excellent service level
Cons:
7.6 Good
Pros: Great service, very clean, good location, luxurious and romantic style. Excellent price / quality balance. Hygiene is number one priority in this hotel.
Cons: Hairdryer kept overheating and shutting off, could not use it for up to 2 minutes at a time. Bathtub could not be closed due to a broken lid, however I did not need to close it anyway.
5.3 Okay
Pros: Nice facilities. Rate was good for the normally expensive location.
Cons: Expensive food service. Internet charge was unacceptably high. Mattress was extremely hard. Wine shop was closed on Sunday. Had to purchase bottle in the bar. Overpriced bottle was the result.
5.6 Okay
Pros: Great Hotel, tax makes it a not so good deal when you work it out! Friendly staff and nice room. Pool was very pleasant even in winter!
Cons: Sometimes slow service when asking Brisas Express for missed items from cleaning like shower gel in the room etc.....
4.6 Okay
Pros: Location
Cons: No acces to handicapped people
8.0 Excellent
Pros: confort
With a stay at Galeria Plaza Reforma, you'll be centrally located in Mexico City, within a 5-minute walk of Paseo de la Reforma and The Angel of Independence Monument. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk.
Pool
Spa
Fitness center
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business center
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Hyatt Regency Mexico City is located in the city's prestigious and trendy neighborhood of Polanco. Our 38 story building has 737 guestrooms and 18 suites, all featuring large windows that provide wonderful panoramic views of Mexico City and Chapultepec Park.
Overall 9.0 Excellent
Based on 744 reviews
All reviews
- All reviews
Excellent
10.0
Pros: I stayed overnight as part of my relocation to Mexico, so I had a lot of luggage and 2 cats. Everyone in the hotel was very accommodating to my needs. Helped with all my requirements and always with a smile on their face. Would definitely stay again
Excellent
10.0
Pros: Almost every time I travel to MX City I stay here. It’s a little more expensive but totally worth it. The staff is extremely helpful and polite, the area is super safe during the day and at night. Rooms are a good size with nice views and always clean!
Excellent
10.0
Pros: Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you
Excellent
9.6
Pros: bed is very confortable
Excellent
8.2
Pros: Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful
Excellent
10.0
Pros: Rooms clean, big. Staff were excellent
Excellent
9.0
Pros: Excellent location. Comfortable bed. We originally chose a renovated room but it did not have a bathtub (just a shower) so we chose the unrenovated room that had a tub. It was lovely.
Excellent
10.0
Pros: The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.
Excellent
10.0
Pros: Staff were friendly, helpful, and very professional.
Good
6.7
Pros: great location, very nice staff at check in.
Good
7.7
Pros: Very nice and safe location. Close to city centre. Good place for children too - 5 mintes walk to the park and zoo.
Excellent
8.0
Pros: Attentive staff, great location in the best part of town, newly renovated comfortable rooms, great value.
Excellent
8.0
Pros: The staff there was amazing. The friendliest maids and all the staff there always super accommodating. I would definitely return there! It's also very close to all the cool parts of Polanca.
Okay
5.7
Pros: We enjoyed the room, once we'd upgraded to the renovated rooms. The regular rooms are dingy 1980s style, but the newer ones (for $30/night more) are very nice, if a bit small. Great views on the upper floors. Close to the museums and a few restaurants. Polanco is a fairly good district to hang in if you're new to Mexico DF.
Excellent
8.0
Pros: Please write at least 15 words location staff cleanliness design. Service
Excellent
8.0
Pros: Location, attentiveness of staff and feeling of security were as expected.
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Cons: $self.cons
Excellent
8.0
Pros: personalised service on executive levels, fantastic staff, great food, great location, choice of tours available, very quiet, great room
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Cons: $self.cons
Excellent
8.0
Pros: Great hotel staff and service.
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Cons: $self.cons
Okay
5.2
Pros: Great view from 39th floor room, nice bed, good bathroom
Details
Reviews
Overall 9.0 Excellent
Based on 744 reviews
Cleanliness
9.3
Comfort
9.2
Location
9.5
Services
9.1
Staff
9.1
Value for money
8.1
10.0 Excellent
Pros: I stayed overnight as part of my relocation to Mexico, so I had a lot of luggage and 2 cats. Everyone in the hotel was very accommodating to my needs. Helped with all my requirements and always with a smile on their face. Would definitely stay again
Cons:
10.0 Excellent
Pros: Almost every time I travel to MX City I stay here. It’s a little more expensive but totally worth it. The staff is extremely helpful and polite, the area is super safe during the day and at night. Rooms are a good size with nice views and always clean!
Cons: It’s almost an hour from the airport but that’s not a huge deal if you plan accordingly
10.0 Excellent
Pros: Staff was extremely helpful in our stay there, I would totally stay at the Hyatt again !! Thank you
Cons:
9.6 Excellent
Pros: bed is very confortable
Cons:
8.2 Excellent
Pros: Location. The hotel was at walking distance to many tourists attractions as well as to best restaurants in town. Nice view of Chapultepec park. The concierge team was very helpful
Cons: Windows need to be clean so that guests can enjoy the beautiful view of the park
10.0 Excellent
Pros: Rooms clean, big. Staff were excellent
Cons:
9.0 Excellent
Pros: Excellent location. Comfortable bed. We originally chose a renovated room but it did not have a bathtub (just a shower) so we chose the unrenovated room that had a tub. It was lovely.
Cons:
10.0 Excellent
Pros: The hotel staff was great. They truly seemed to care and I loved how secure and safe I felt. The hotel is in a great location and I truly loved my time there.
Cons:
10.0 Excellent
Pros: Staff were friendly, helpful, and very professional.
Cons: No.
6.7 Good
Pros: great location, very nice staff at check in.
Cons: I attempted to work out in the gym and could not because I did not have a pair of tennis shoes. Asked to rent a pair and was offered an old pair of shoes that had been washed so many times they were at least 3 times smaller than the stated size. Asked if I could walk on the tread-mill will rubber soled shoes and told that I could not. From what I could see it was a very nice facility wish I could have used it. When I travel especially internationally I only take what I can take in the cabin. this should be recognized as the norm in todays setting and accomdations should be made. I know they do at the JW Marriott two doors down. also the price quoted did not include all the taxes that added up to almost 60 dollars more a night.
7.7 Good
Pros: Very nice and safe location. Close to city centre. Good place for children too - 5 mintes walk to the park and zoo.
Cons:
8.0 Excellent
Pros: Attentive staff, great location in the best part of town, newly renovated comfortable rooms, great value.
Cons: Dining options were not commensurate with a 5 star hotel.
8.0 Excellent
Pros: The staff there was amazing. The friendliest maids and all the staff there always super accommodating. I would definitely return there! It's also very close to all the cool parts of Polanca.
Cons:
5.7 Okay
Pros: We enjoyed the room, once we'd upgraded to the renovated rooms. The regular rooms are dingy 1980s style, but the newer ones (for $30/night more) are very nice, if a bit small. Great views on the upper floors. Close to the museums and a few restaurants. Polanco is a fairly good district to hang in if you're new to Mexico DF.
Cons: The taxi services they provide are outrageously priced. Don't take them; just wait downstairs for someone to get out of a regular taxi and take it (tell the driver to turn on the "taximetro" if he doesn't). The closest metro stop isn't a very useful one. The lobby is a big slab of concrete, although the statues are nice. The regular rooms they'll put you in initially are nasty, especially for the price, then you have to pay $30 to upgrade. They didn't find my toiletries bag that was accidentally left in the room. :(
8.0 Excellent
Pros: Please write at least 15 words location staff cleanliness design. Service
Cons: The Benkay restaurant
8.0 Excellent
Pros: Location, attentiveness of staff and feeling of security were as expected.
8.0 Excellent
Pros: personalised service on executive levels, fantastic staff, great food, great location, choice of tours available, very quiet, great room
8.0 Excellent
Pros: Great hotel staff and service.
5.2 Okay
Pros: Great view from 39th floor room, nice bed, good bathroom
Cons: Hotel Management feels and acts a bit "stingy"
Hyatt Regency Mexico City is located in the city's prestigious and trendy neighborhood of Polanco. Our 38 story building has 737 guestrooms and 18 suites, all featuring large windows that provide wonderful panoramic views of Mexico City and Chapultepec Park.
Golf
Pool
Tennis
Bicycle rental
Pets allowed on request. Charges may apply.
Spa
Fitness center
Restaurant
Bar/Lounge
Kid-friendly
Room service
Parking
Laundry service
Business center
Airport shuttle
No smoking
Express check out
Free Wi-Fi
Air-conditioned
Storage available
Where to stay in Mexico City?
Our map will help you find the perfect place to stay close to Chapultepec Castle by showing you the exact location of each hotel.
Accommodations
Airports in Mexico City
Landmarks in Mexico City
- Paseo de la Reforma
- Catedral Metropolitana de la Ciudad de México
- Museo Nacional de Antropología
- Suprema Corte de Justicia de la Nación
- Centro Santa Fe
- Museo Nacional de Arte
- Museo Leon Trotsky
- Biblioteca Benjamin Franklin
- Palace of Fine Arts
- Castillo de Chapultepec
- Museo Tamayo de Arte Contemporáneo
- Centro Medico ABC Santa Fe
- Embajada de Francia
- Expo Bancomer Santa Fe
- Museo del Templo Mayor
- Alameda Central
- Embajada Británica
- Museo de Arte Moderno
- Mirador Torre Latino
- Museo Memoria y Tolerancia