Miami Hotels in Brickell

Huge room with all modern amenities. Really funky bathroom. Lovely views. Wonderful staff.

Room had some small hiccups, including problems with the toilet and a cockroach.

I enjoyed the view

I did not like that its a five star hotel but the rooms aren't designed as one.

Nothing

Nothing the room. Toilet did not work. TV www in and out and no wake up calll Late to my meeting. Waste of money

Location from metro

Noisy- thin walls. Could hear ESPN on one side of room from neighboring room. Spanish soap opera on the other side of room from neighboring room. TV channels didn't all work. No bonus for Starwood frequent travel. Did not allow a 4pm late check out.

The staff was mostly helpful and always had a smile on their face. The lobby is among the most beautiful spaces I have ever seen in a hotel The rooms are clean and spacious Love the pool and jaqcuzzi. The man made beach was a nice touch

You definitely pay for what you get. Expect to lay out a pretty penny Pool side service was a little spotty. At one point my wife and I had to wait 15 min for a towel and chairs despite the area being fairly empty (this was after speaking with two staff members) on another occasion we waited 20 min for someone to ask for our orders. There was a stain on the seating area in the room. Do not know what it was, however definitely expect more from a hotel of this caliber. Our view from the room was absolutely gorgeous, but the balcony was too small to fit chairs on. Note this appears to be only on a small section of rooms so be weary about this.

Great Staff, great view, very clean, i mean they clean the rooms twice a day, the staff is the best part of this hotel. Will stay there 100000 more times.

The food and parking are not cheap, $40 per day just to park and the breakfast will cost u some $$. Needs a fridge in the room, it's miami.

Location, cleanliness

Terrible service of front desk staff and mechanician to fix the equipment and receive customer who had phisycally difficulty in bad atmosphere of the room

Location is excellent. Hotel is located walking distance from great restaurants and shopping. Located in the heart of Brickell.

We checked in on Thursday for a special birthday "stay-cation". I was under the impression that this was a five star facility, but the room we were placed in and the service we received was far from five star quality. Within hours of our check in, the bathroom sink clogged up. My husband and i went to dinner and asked for maintenance to come to our room while we were gone. When we returned, it appeared that someone had come to fix it. However, within 30 minutes, the sink was clogged up again. We called the front desk and at 11:15 p.m. two maintenance men came into our room with a shot-vac to attempt to fix the problem. A shot-vac. At this point, the proper thing to do would have been for the hotel to offer to switch our rooms. Instead, we bore the sound of the vacuum and the maintenance crew for about 15 minutes. When one of the maintenance men was done, he said he would be back up in 30 minutes to see if it was fixed. It was almost 11:30 p.m. at this point! My husband told him not to bother returning. Not shockingly, in the morning the sink was still not working and now the toilet was backing up. I was appalled and embarrassed that I had booked this hotel for my husband's birthday. I went to the front desk to check out and aired my grievances. I spoke to a supervisor/manager that was there. He offered us a free breakfast that I said we would accept but then the manager took it back and said, "Well, actually it's past breakfast time." He offered to give us drinks at the bar instead. I could not have walked out fast enough. I was SO disappointed with this experience and spent the rest of the weekend trying to make it up to my husband (who has been ever-patient)!

rooms were nice, comfortable, location was good for what we were doing

Found what appeared to be a pubic hair in our room service food. We did not eat the food and would not eat in the restaurant. We both stepped on glass shards while sitting at the pool. We brought it to the attention of the spa staff who shrugged it off..

The premisses of the apartment itsel are very good, the view is great as well as the location.

The cleaningness was below poor adn the request to perform minimum arrangements were deceively avoided. A quick cleaning service was promissed twice and never performed, I was even tried to lie about it having been made. A delivery of a package was denied at recpetion causing severe problems regardless of such being advised 3 times in advance. There no reception or services available, not even at a minimum level.

The pool area.

Did not respect the details of our booking. Had to show the booking because they were not accepting us.

Good Location in Miami's Brickell District.

This place SUCKS. Our reservation was cancelled without notice, and they moved us to new hotels twice. Then told us we had not paid, even though we paid in full with CC 3 months in advance. Every time we passed through the lobby there was a new customer with a major problem, receiving no help. Once I reached out to corporate, the situation began to improve, but not without MUCH arguing and hassle. The service is beyond terrible. The employees are largely completely clueless, helpless and don't communicate with you, or each other. The rooms are just barely passable. Cheap construction, cheap beds, poor sheets, and no services whatsoever. No cleaning, no gym, nada. Again, this place SUCKS. Don't stay here unless you're completely out of options. Get a VRBO or Air BnB in the same area. This is the only time I'll be visiting an Extended Stay America, ever.

It was very quiet and safe

Room was nice and staff were very helpful.

What is the deal with the parking? Parking lot in the building as well as other structures surrounding the building were all empty yet they were charging $30 a night to park. Don't understand how this is a thing.

Great location in Brickell. Close to Metromover and the bay. Rooms start on 16 so you definitely have a view. The Bar@25 is awesome. Priced for the view, but you won't find it anywhere else.

The lobby is on the 25th floor, but the guest rooms were below so you need to use a different elevator to get to them. The carpetting was dirty in the halls. The reqding lights in the room were old and only some of them worked. The radio was old and not compatible with newer iphones.

Everything

We were the first guest to stay in our room, hotel was brand new, that was a cool point. Love the feel and atmosphere. We are in our mid twenties, excuse me, late twenties lol. we rented for the night, for a staycation, we are parents needed a break, and the Atton was great.

I think the pool could of been a bit better, it's a small infinity pool with a nice view, has a bar and seating area, it's family friendly, but i can see how awkward it would be if it was full of adults relaxing and kids running around screaming. I wouldn't bring my kids here for a family stay. Just me and my husband, definitely. I'd rent here again.

Loved the room!

Had to park on the 7th floor at a specific parking lot.

The service at four seasons is exceptional in every area. An amazing experience.

Everything was perfect

Amazing staff, great dinning

Very clear, convenient and spacious habitat approximately 300 m from metro station (Metromover) 10 minutes from downtown. The kitchen equipment is very good (but I am a man).

it's an appartement, you are on your own, you have all brand new applicances to cook and a supermarket at a 5 min walk. The Metromover 5 min walk aswell

Hard to find

Apartment was spacious, housekeeping did decent job of cleaning even though we had to call once or twice for extra towels. Location was great, downtown/ Brickell area with a lot of restaurants and bars close by. Nice kitchen. Nice balcony. The staff was responsive when we needed them.

The beds were terrible, I slept in the bed a couple nights then slept on the couch the rest of the stay. Beds had no cushion just felt like sleeping on springs half the time. The couch was more comfortable. No way i could have slept the whole week on the bed without having back issues. Had to pay for parking $25/day and they tried to charge for a week even though we returned the rental car the day after we got there. They did take it off the bill though.

The staff were very helpful, the rooms were of a good size, comfortable & adequate for our stay. The morning breakfast that was provided was very good. We also had evening dinner at the hotel restaurant during our stay. There was good variety with the food & was well priced.

The hot meal upon arrival, the size and comfort of the room along with the quality of its appointments, the staff and my interactions with them and the fresh hot breakfast with numerous options.

View of side of parking structure and ability of passersby to look into my 3rd story room. One lamp in the room didn't work. Having to schlep things upstairs to the lobby upon check-in and back downstairs from the lobby to the valet station upon checkout.

The hotel was good overall.

I asked the GSA to print some tickets for me, but the young man told me the printer was broken. That is understandable, but he did not offer to print it from their office nor suggested a nearby place to print my tickets. I've worked in hotels, we train all staff to go above and beyond to leave a great experience for all guests. Unfortunately, their service needs some update. GSA lacks personality, not personable, lacks knowledge....

The staff is always so nice - this was our second time in a month staying at this hotel. Angelo at the front desk is always happy, kind, helpful and willing to go above and beyond to ensure we have a great stay. The valet team is always fast and the pool and gym are really nice. We had a great room the first time with a parking lot view, but oversized balcony and this time we got the pool view - we loved both. Thanks!