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Great spot. Close to everything. Clean, comfortable room, nice lounge! Friendly staff.
We loved the quick easy check in and the complimentary breakfast buffet! Omelets were made to order and delivered to our table, and the wait staff couldn't be nicer! They even asked if we were finished eating before breaking down the buffet...for those of us with sleepy teenagers this was a real plus! We picked this hotel because it was located downtown and we like to be in walking distance of tourist attractions when we travel. Location was good, but be aware that this hotel is located up the hill from the downtown area...and it's a pretty steep hill! For women wearing heels it can be a bit of a challenge!
Location Booked a king room, but when we checked in they gave us a room with two double beds. I had the reservation confirmation that showed a king room, but they said they had no king beds available. They did not offer to give us a discount, but "upgraded" us to a double room that had two bottles of water, a candy bar, bag of chip, bag of snack mix and two drink vouchers.
Very nice accomodations... walking distance to all the activities on broadway street... restaurants, pubs, tourist shops and nightlife! We checked in hours before the blizzard hit and the highways shut down... Hotel staff was very limited, but did their very best to accomodate our every need. The lounge is adequate... a limited but very good menu. And live music at night. Clean room and friendly staff... whats not to like???
Nice room, clean, cookies, and nice staff. Parking was extremely expensive. Also, this should be noted in your booking as it is an added expense.
Proximity to downtown and attractions Hotel is a bit worn out
No Cribs were available during our one night stay unfortunately.
I was woke up shortly after 5am by the construction crew banging with sirens and screaming. It was horrible. The hotel said they didn't know ahead of time a complete lie the building next door has been being built for over a year i found out. The wake up call (not that i got any sleep) was a half hour earlier than requested. Room service was horrible the food was not good and it took over an hour (nearly an hour and a half) to get a club sandwich. The delivery girl pandered for a tip suggesting there was no tip already included and telling me how people weren't answering the door when she was trying to deliver food. I tipped her only to find out room service charges 21% tip built into the bill plus a delivery fee of $2.50 on top of that. The room had a barely working toilet, some of the lights did not work, the fridge had no adjustment and would freeze everything solid, the fan in the bathroom was, also not working. Valet parking guys were great very friendly and professional. $35 per day is awfully high for valet at a hotel that has no parking at all to accommodate their guests except the valet option or you can go drive around downtown and find a public lot. I stayed in a suite that i paid extra for. I would highly recommend this valet service but i wouldn't stay at this hotel until the construction next door is finished at the vet least. I will not stay here again.
I appreciated the staff. I checked in the weekend of the Women's Final Four. It was extremely busy. But the front desk was exceptionally helpful and professional. They worked hard to accommodate a change in my room selection, when it did not appear to be a possibility as they were fully booked. Within 30 minutes of check-in they had taken care of my request. I really appreciated their "going the extra mile" to make our stay special. I also really liked the location. We parked the car and walked over downtown. The capitol is a few blocks away and the Davidson County Courthouse. These areas offer lots of green space. We would definitely stay here again.
Location to Broadway, in-house Starbucks and bar. The windows were leaking because they were poorly sealed which leaked condensation and the wall paint was peeling because of the moisture. The room smelled like a locker room because of the mold growth. We paid to be close to Broadway but I expected the room wouldn't smell like a locker room and have black mold. Thank god we didn't have to spend much time in the room. If we didn't have the mold and the stench, stay would have been great.
location, location, location great staff starbucks in the hotel parking is a bit high
Great location, very clean and excellent staff. Walking distance to downtown making it extremely convenient. Make sure you check out the pool and take advantage of the car service.
Great location!! Surprised at such an upscale property that there is a WiFi fee if you are not a Omni member or if you do not sign up to be a member.
The location was perfect. There's plenty of night life & food options within walking distance. The room was clean & customer service was great. The Bridge Bar was great for meeting up before heading out. The breakfast buffet was pricey but most are. The food was good. The fitness area had suitable. I would stay here again.
Security's safety Everything went well when the fire alarm went off.
Staff was excellent and informative! Beds and pillows were a bit uncomfortable.
The hotel is very clean, staff very friendly, beds very comfortable. Location is perfect to all the excitement of downtown. The hotel does not offer free wifi. You have to pay by the day, and at the high nightly rate they charge it should be complimentary.
Staff was very friendly and helpful Plentiful parking across the street for $10 Great location Room was nicely appointed and comfortable for family of four Aveda products in bathroom Quick, plentiful elevators Nothing
The staff at your front desk and valet were great! Very friendly and helpful. The ironing board did not have good padding and my shirt had an imprint of the actual board on it. The iron also leaked water all over.
Overall good place to stay because of location, could get a better deal on price. Helpful staff. When I first tried to check in, they somehow had my reservation for the wrong dates. This was amended once I showed them my confirmation email. Building and facilities were a bit drab and dated.
So close to downtown. Great room friendly staff
The beds were super comfortable, the rooms seemed to be updated to a more modern theme, and the location is perfect for checking out everything in downtown Nashville. It is easy to hear people coming back from the bars around 2am and their room doors slamming shut. Also, their were metal platforms on the roadway out front and every time a vehicle ran over them, the loud noise could be heard and we were on the 12th floor. It was very hard to sleep with the noise.
They upgraded us to the private/penthouse floor upon arrival. The staff were very helpful and friendly. Comfortable beds and a great shower with an endless amount of hot water. Right in the middle of everything downtown. And an onsite Starbucks!! A little pricey. Just to valet the car for one night was $35!
Great place to stay for business or pleasure. Clean, spacious rooms and very friendly staff. No dislikes.
the luxe the bath was to little
The only thing i liked was the location!! The hotel is well over priced with what you get.There was no bottled water in the room and having to pay for breakfasts on top of the price of the room is outrageous, making it a very expensive trip.
Spacious room with a roomy desk and chair Inability to open the window and get fresh air
Staff was great at the front desk....nice complimentary snack bar in the afternoon Rooms were not serviced by 4pm...so just got fresh towels
Comfortable, convenient and value for money No
Comfort and breakfast Parking was fine when we arrived at 3:00pm, but when we arrived back at 11:30pm from our outing we had no place to park, got to end of parking garage and couldn't even turn around, so we had to back out. Very disappointed in this. There should be enough parking for guests
The rooms were spacious and comfortable. Just a couple blocks from downtown, so you don't really have to drive anywhere. The decor was a little dated, but that didn't affect the comfort or the overall stay. That was really my only beef.
Staff was friendly and nice Lots of fruit flies in the room. room smelled bad. Toilet was very small. The beds were squeaky.
Staff very helpful. Excellent parking facilities. Large and comfortable standard room.
Free breakfast was great and the Shuttle for local are drop offs was pretty cool too. The shuttle didnt go very far or run late enough.
It was what we needed since we were only in town for the night and just needed a place close to the bars before crashing. Shower was dirty, random amenities fee, and bed was not the best.
THe hotel is on Broadway and up the hill from the Honky Tonks but well within walking distance -- and in any event it has a free shuttle service operating to and from the hotel within a two mile radius. In American terms the included breakfast was both good and included plenty of choice - both hot and cold.The rooms are a good size and the staff are extremely helpful. The temperatures when we were there exceeded 100 each day so the outdoor pool was just the job. Finally there is plenty of on site car parking.
Hallways were stuffy and too warm
Great room with a view of downtown. Jonathon at the front desk comped us a bottle of Champaign to help us celebrate our 25th anniversary. A really unexpected gesture and much appreciated. Translucent door on bathroom makes it impossible to use at night without casting light into the sleeping area.
Location was ideal for enjoying downtown sites
the hotel and staff were very nice, but wait a year to stay here till the construction is over. We were very unhappy to have paid $300 to stay at the Hyatt. Our room looked out over a construction site that started work at 6am and was using dynamite-so no napping or sleeping in. We like to nap and then go back out in the evening, but that did not happen. We are also meditators and that was impossible.
We all loved the free breakfast which was awesome! We also liked the short walk to the main street in Nashville. We will stay at this hotel again. It was awesome!
Location. Breakfast. Valet parking. Priced for location I guess, is little high for quality of hotel.
Everything was great! The staff was friendly and helpful, the room was clean, comfortable, and large. The location was perfect for the banquet I attended at the Music City Center. Only one block away. Nothing.
Hampton Inn Downtown Nashville is within walking distance of many sites and attractions. The room was clean and the beds were comfortable. The free breakfast was extensive - something for everyone. The lobby area was large with comfy chairs if you wanted a place to relax with a glass of wine (bring your own). Will definitely stay here again. There were only two elevators which cleaning staff used also so at certain times there was a wait.
Location was great Could have been a bit larger in terms of room space
Location is great, you're a few minutes walk from everything. Night life is 5 minute walk, country music hall of fame is a block away, Bridgestone arena is 3 minute walk. Just great spot to be close to everything. Pay $35 + Tax PER DAY to park your car. We used our car one time in a week stay. Felt like a waste of money.
Staff was very friendly. After sight seeing we came back to the hotel to rest and were pleased to see they had snacks in the lobby in the afternoon. Such a nice touch! Would definitely recommend. We walked everywhere from the hotel and purchased trolley tickets right around the corner. We had a great time!
The bed was comfortable and the room was very up to date and aesthetically pleasing The only issue I had was with the spa tub. I got the room because it was my boyfriends birthday and I thought that would be romantic. The tub wasn't as clean as I would have liked.
Not very clean. Lots of trash in hallway and overall cleanliness was not what we expected
Large rooms, great staff, convenient location Too Expensive for a Hampton Inn
The staff were very friendly and helpful.
Great location for downtown Nashville. Dining area was very nice Staff was great Quick Valet service Nice hot breakfast Coffee availabe through out the day Very hot in hallway Shower only Below average bedding Room seemed more for focused on business type stay (smalll and to the point) A homeless man loitering outside front door
Uncomfortable rooms. Plumbing was totally messed up.
The hotel is within walking distance of restaurants, bars and music venues.
I enjoyed the atmosphere of the hotel. The staff was very friendly and helpful.
The food is excellent, especially the hot chicken. The bartenders are super cool, and the live music is amazing, especially Mandy!
Location was great for our night out on the town and we was able to walk to anything we wanted to see in downtown Nashville. Hotel was ok but not worth the money I paid for it. Room was not carpeted and the fake wood floors felt sticky. Also there was only around 7-8 minutes worth of hot water for a shower and the heating unit for the room was very loud. Parking was steep too! Would I stay at Hotel Indigo Downtown Nashville again? Thanks but no thanks.
Location Rundown. You can tell there's been no money invested in the hotel.
Pretty close to all the things we were interested in. Clean. Breakfast was pretty decent. The room was larger than we needed, though it was arranged oddly. They need a separate service elevator, even if they reserve one of the three in place now for service only. There were a number of times where staff had the elevators filled. Also, they could probably turn the AC down in the hallways -- it was actually cold in the common areas.
very impressed with the breakfast..the staff was well informed about what to do...what to see..loved the valet parking!!! there was no waste basket in the kitchen
We got a room. Although we did not need it, the bathroom was very accessible. Antiseptic. Needs a refresh. Poor layout: the room and the valet parking.
We found the staff super friendly and very accommodating to our needs. The beds were very comfortable and it was nice to have the kitchen facility although we didn't use it.
The breakfast was excellent. We were only there overrnight, so not much time in the room.
Bed and pillows
Nice room great facility Nothing
Staff was helpful and friendly. Hotel was clean and inviting. No continental breakfast.
Location, location, location. Lobby was unique, having been an old 1920's bank building. Room was sparsely furnished. Small room, typical of Marriott Courtyard. Lounge chair needed a reading lamp over it. Lousy lighting in the bath area.
Location! Clean Underwhelming for high cost Cafe hours are not convenient Valet very expensive and then we had to wait over 20 min
Close to everything but far away from the fast pace of the entertainment area.