Our prime Midtown East location makes it easy to experience Manhattan. Just two blocks from Grand Central Terminal and the United Nations, we're only minutes from other iconic sites such as Bryant Park, Times Square, and Fifth Avenue shopping. Renew your health in our WestinWORKOUT® Fitness Studio, or find a new favorite drink in THE LCL: Bar & Kitchen. Enjoy a meeting of the minds in our meeting space, spanning 14,000 square feet with ample natural light and state-of-the-art technology. Our 774 spacious guest rooms and suites offer refined style and exhilarating city views. Designed with eco-friendly materials, rooms encourage relaxation amid tasteful décor in rich, neutral hues. Sleep deeply in the sumptuous Westin Heavenly® Bed.
only bad thing was the small rooms other than that it was good
Nice efficient hotel and very conveniently located. The room was of okayish size. The attached washroom was rather awkward - can't lock the door and the wash basin was too small leading to water spilling all over the place. One day the room could not be cleaned and when we complained, the manager himself came for the apology and also offered compensating action which was very nice of him.Elevators are quick.
Hotel stay was right on point after a long day thanks
Very close to the subway and Grand Central Station. 24 hour luggage storage after checkout and the staff was very friendly.
It is on a busy street due to the location and you can hear some traffic from the room but it wasn't too loud, especially for NYC it wasn't too bad.
Elizabeth in housekeeping was a tremendous help in getting bedding and towels for us!!! She was pleasant while we were all very angry about the bed situation. Thank you Elizabeth!
Long wait for checkin. Need more staff at front desks. I reserved a room with 2 double beds for 4 people. I called twice to confirm and reiterate that I wanted 2 double beds. At checkin I said I needed 2 double beds(this was at 1:30pm) Receptionist said yes I see that is what you requested. I was told room was not ready and they would call be about 3pm when room was ready which they did. Again, a long wait for receptionist, she gave me keys to room which had a king size bed and pull out sofabed!!! I called front desk to get a room with 2 double beds as I requested and they said they had no more and because I booked with a third party (travelocity) they could do nothing about it as rooms are not guarenteed (bed types). I am angry about this situation and will rethink ever staying at a Westin hotel and I will also rethink about using travelocity.