The Westin New York Grand Central
Photos of The Westin New York Grand Central
About The Westin New York Grand Central
- Hotel RoomYou’ll have a private room with all the hotel’s amenities
- FreebiesThis stay includes Wi-Fi for free
Westin Grand Central is a solid pick for travelers who prefer a quieter location in Midtown within walking distance of a few major attractions. This contemporary hotel is popular among business travelers, couples, and diplomats.
Formally known as The Helmsely, the rebranded Westin Grand Central features a fresh look, up-to-date technology, and solid amenities. Located between the UN headquarters and Grand Central, the hotel is more convenient for business travelers rather than tourists, but it’s still convenient to a few major attractions and subway lines, making leisure travelers feel at home as well.
The Westin is on 42nd Street, the most famous east-west road in Manhattan. Aside from being convenient to Grand Central, the UN headquarters, and the Chrysler Building, other popular attractions including the New York Public Library, Bryant Park, and Times Square are within walking distance, as is famous sights and restaurants in Midtown West.
The vibe at The Westin New York is more business-oriented than family-friendly, with the only amenities being an on-site restaurant that serves three organic meals and turns into one of the few hopping bars at night. There is also an outstanding fitness center with high-end machines, custom running maps, chilled towels, and free water for guests. The amenity that draws many business guests is the 12,000 square feet of meeting space with high-tech equipment.
Accommodations at the Westin are larger than at the average New York hotel and feature a small sitting area and a work desk. Unlike other hotel rooms, all units here have large windows with views of the Chrysler Building. All rooms have a few eco-friendly touches and many in-room conveniences. The difference between traditional and deluxe rooms is the floors they sit on.
Latest deals for The Westin New York Grand Central
Amenities at The Westin New York Grand Central
- Fitness center
- Restaurant
- Bar/Lounge
- Room service
- Free Wi-Fi
- Tea/coffee maker
- Coffee machine
- Valet parking
- Business center
- Wi-Fi available in all areas
Basics
- Free Wi-Fi
- Wi-Fi available in all areas
- Internet
- Linens
- Towels
- Soap and Shampoo Provided
- Fire extinguisher
- Free toiletries
- Shampoo
- Central heating
- Smoke alarms
- Heating
- Body soap
- Air-conditioned
- Conditioner
Services and conveniences
- ATM on-site
- Business center
- Wake-up service
- Concierge service
- Safety deposit box
- Meeting/Banquet facilities
- Room service
- Express check-out
- Private check-in/check-out
- 24hr front desk
Accessibility and suitability
- Entire unit wheelchair accessible
- Pets allowed on request. Charges may apply.
- Increased accessibility
- Elevator
- Adapted bath
- No smoking
Dining
- Restaurant
- Bar/Lounge
- Tea/coffee maker
- Food can be delivered to guest accommodation
- Coffee machine
Health and safety
- Daily housekeeping
- Deadbolt locks
- First-aid kit
- Carbon monoxide detector
- Safe
Media and entertainment
- Radio
- Flat-screen TV
- Cable or satellite TV
- TV
Bathroom
- Hairdryer
- Toilet paper
- Bathrobe
- Private bathroom
Laundry
- Laundry facilities
- Ironing service
- Laundry service
- Iron and ironing board
Bedroom
- Feather pillow
- Alarm clock
- Sofa bed
- Wardrobe or closet
General
- Sofa
- Telephone
- City view
- Storage available
Parking and transportation
- Parking
- Valet parking
- Private parking
Family friendly
- Babysitting or child care
- Kid-friendly
- Cribs available
Workspace
- Fax/photocopying
- Desk
Fitness
- Fitness room
- Fitness center
Outdoor
- Garden
Reviews of The Westin New York Grand Central
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Pros. Nice rooms. Good breakfast.
Cons. I think the quality of the hotel is excellent. I have no suggestions.
Pros. Location near Grand Hyatt where my conference was held.
Cons. Housekeeping should actually look at the "Do Not Disturb" sign hanging off door handle before they walk in on me taking a nap. I hate destination/resort fees. Especially when I have to make multiple emails and telephone calls to get the $35 food and beverage credit I'm supposed to get when I pay the $25 daily destination fee. The head office at Marriott can't do anything. They tell me to call Westin GC directly. The email with the disputed folio lists a Westin contact email that no longer works. I got an email telling me that I should forward my complaints to Marriott, and not the Westin contact email in the folio. When I email Marriott, they tell me to contact the Westin directly. There was mildew on the ceiling of the shower stall.
Pros. Lack of external noise or interruptions. Spacious and well-equipped for the business traveler. The location provides the consummate the mid-town Manhattan experience. Seamless and effortless stay.
Cons. N/A
Pros. Location was great, staff was amazing and prices were unbelievable for a Manhattan stay during NY Now! David, the front desk manager really made us feel welcomed, especially since it was the first time we were traveling with our dog. We were treated with care and loved the size of our room #3212 and proximity to the subway. Would surely stay there again and in fact booked another Westin because of the experience.
Pros. GREAT STAFF, VERY HELPFULL
Cons. DID NOT CLEAN OUR ROOM ON DAY 2 OF OUR STAY
Pros. We loved the comfort, location, staff helpfulness, cleanliness & smooth functioning.
Pros. Nothing.
Cons. Third party booked stay then went bankrupt. No email or advance notice. Hotel receptionist extremely rude and antagonistic. Not enough decency to offer comparable rate to alleviate situation. Never again.
Pros. FYI the rooms are real real small. Didn't bother me.
Pros. Near to Grand Central
Cons. Roadside noise was too loud
Pros. Great location, comfy beds
Cons. Initial room was unmade, shower was clogged, but issues were rectified immediately when brought to their attention Wifi is not free
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
How comfortable are the beds at The Westin New York Grand Central?
Guests have generally found the beds at The Westin New York Grand Central to be comfortable, with some mentioning that the rooms have spacious and comfortable beds.
Is parking available at The Westin New York Grand Central?
Yes, The Westin New York Grand Central offers parking facilities, including valet parking and private parking, providing convenience for guests with vehicles.
How is the food quality at The Westin New York Grand Central?
The on-site restaurant at The Westin New York Grand Central serves three organic meals and is known for its quality. However, some guests have mentioned that the breakfast experience may be crowded at times.
How clean are the rooms at The Westin New York Grand Central?
Guests have praised the cleanliness at The Westin New York Grand Central, with many highlighting the clean and well-kept rooms and the promptness of the floor cleaning staff.
What can I expect from the customer service at The Westin New York Grand Central?
The customer service at The Westin New York Grand Central has been described as friendly, welcoming, and professional by many guests. However, a few guests have mentioned instances of unhelpful or rude behavior at the front desk.
The questions and answers provided in this section are generated by an artificial intelligence model based on a summarization of user hotel reviews and hotel information.See more
They offer insights and recommendations from previous guests and hotel information to help future visitors enhance their stay at the hotel.
Opt for a Room with a View
Many guests recommended choosing a room with a view, particularly those facing the Chrysler Building, for a spectacular experience.
Consider Low Season Visits
If possible, consider visiting in February, the low season, to potentially enjoy lower rates and fewer crowds.
Explore Nearby Attractions
Take advantage of the hotel's proximity to attractions like Grand Central Terminal, Bryant Park, and the New York Public Library, all within walking distance.
Check Room Type Amenities
When selecting a room, consider the eco-friendly touches and in-room conveniences available in all units, as mentioned by several guests.
Utilize the Fitness Center
Guests appreciated the outstanding fitness center with high-end machines, custom running maps, and chilled towels, making it a great amenity to take advantage of during your stay.
Be Mindful of Additional Charges
Some guests mentioned being unhappy with extra charges, such as destination/resort fees, so it's advisable to clarify these before booking.
Consider Business Travel
The hotel is described as more business-oriented, with 12,000 square feet of meeting space and high-tech equipment, making it a convenient choice for business travelers.
Be Aware of Elevator Wait Times
Several guests noted long waits for the elevators, so it's advisable to factor this into your plans, especially during peak times.
Check for Room Upgrades
Some guests mentioned receiving room upgrades with lovely views, so it may be worth inquiring about this possibility during the booking process.
Plan Breakfast Accordingly
If planning to have breakfast at the hotel, be prepared for potential wait times, as mentioned by a few guests, and consider alternative dining options nearby.
Location
What's nearby
- Grand Central Terminal425 yd
- Bryant Park0.5 mi
- New York Public Library0.5 mi
- Empire State Building0.6 mi
- Rockefeller Center0.7 mi
- Museum of Modern Art0.8 mi
- Times Square0.8 mi
- Broadway0.9 mi
- Fifth Avenue1.3 mi
- Frick Collection1.5 mi
- High Line1.6 mi
- Washington Square Park1.9 mi
Policies
Check-in/Check-out | Check in anytime after 4:00 PM, check out anytime before 11:00 AM |
|---|---|
Cancellation/prepayment | Cancellation/prepayment policies vary by room type and provider. |
Essential information about The Westin New York Grand Central
Low season | January |
|---|---|
High season | June |
Average price (weeknight) | $536 |
Average price (weekend night) | $382 |
When to book a room at The Westin New York Grand Central
Top tips for your stay at The Westin New York Grand Central
- If you’re after a cheap room at The Westin New York Grand Central, then you should consider staying during the low season. The cheapest deals can generally be found in January and May.
- Prices can also vary depending on which day of the week you stay. For the best room deals at The Westin New York Grand Central, plan to stay on a Thursday or Saturday. The most expensive day is usually Tuesday.
- The cheapest price a room at The Westin New York Grand Central was booked for on KAYAK in the last 2 weeks was $243, while the most expensive was $429.
- How long should you stay at The Westin New York Grand Central? KAYAK users usually book their rooms here for 2 days.
FAQs when booking at The Westin New York Grand Central
Where is The Westin New York Grand Central located?
The Westin New York Grand Central is located at 212 East 42nd Street in Midtown, 0.9 miles from the center of New York. Grand Central Terminal is the closest landmark to The Westin New York Grand Central.
When is check-in time and check-out time at The Westin New York Grand Central?
Check-in time is 4:00 PM and check-out time is 11:00 AM at The Westin New York Grand Central.
Does The Westin New York Grand Central offer free Wi-Fi?
Yes, The Westin New York Grand Central offers free Wi-Fi.
How far is The Westin New York Grand Central from the airport?
The Westin New York Grand Central is 1.2 miles from New York Skyports SPB.
How does KAYAK find such great The Westin New York Grand Central hotel deals?
KAYAK scours the web for all room deals available at The Westin New York Grand Central in New York and lets you compare them to find the best rate for your stay. Many different travel sites will offer discounts or deals at different times for rooms at The Westin New York Grand Central and KAYAK will provide you with prices from a huge range of travel sites. That means that you can always find a great deal for The Westin New York Grand Central.