Uptown Meets Downtown. Revel in the rhythm of W New York - Union Square, located in the 1911 beaux arts Guardian Life building. Central to glamorous shopping, electric music venues and a dynamic art culture, ours is a contemporary spot for you to see and be seen. Scene Stealers. Get your heart racing at FIT, our 24-hour gym. Taste Mediterranean-inspired treats at Irvington or gaze at the city and people watch with a martini in hand in the Living Room. Be the host with the most in our 7,000 square feet of event space. Under the Covers. Escape to your guest room to watch Manhattanites mingle from your colorful view of the square. Relax in the legendary signature W bed, and energize your morning with the Bliss Spa® lemon + sage sinkside six bath amenities.
Some check in staff were terrific, some were condescending that I booked my room through kayak. I had to beg them to get my SPG preferred benefits. After I asked enough people, I got them, after hearing different stories about their policy.
The staff is extremely helpful and friendly. The rooms are large, comfortable and beautifully decorated. And the location is perfect.
The staff was friendly. The rooms were comfortable. The view was wonderful.
Location is excellent and our room was very good. Hotel design is contemporary and modern.
The door staff appeared disinterested in guests and there was generally a lack of friendly hospitality that you usually enjoy in the US. With the exception of the bar staff nobody smiled at us!
The room was pretty clean, comfortable and nicely decorated.
The room was noisy--I could hear people in the hall and the room next to me. It could have been cleaner but over all it was not bad. I di not like the food in the restaurant "Olive's" it was too salty.
I absolutely loved this hotel. The location is very good, there are some great places to eat around there. Having room service was excellent, Good bar that served excellent cocktails. Would definitely stay again. Conciege were extremley helpful.