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Location to downtown and through way Pool/rec area not usable because of remodeling. The fumes from the remodel were choking and not ventilated at all. When we informed the manager of this, she was ambivalent about the issue.
Nice and quiet. Bed was comfortable great to come back and relax after a long day at the horseshow
renovations were very nice and the hotel was so quiet
Filthy bath tubs and coachroaches, really!
Great staff, very friendly, beautiful grounds, large rooms, continental breakfast included, microwave and refrigerator in room, Even though the room was large, there was only one chair to sit on.
If you're staying up by Rhinebeck, Kingston, Saugerties this is a no brainer place to stay. It's very clean, and the staff is fantastic. The pool is small, but indoors. The hotel is in a shopping area which can be really useful if your forgot a bathing suit. There's a Target and JC Penney within walking distance. The Bistro has microwaveable food and Starbucks coffee in pump carafes. The food isn't terribly good, but there are many, many other options outside the hotel. The view from your room can be less than inspiring especially if you're looking out at the dirt field waiting for construction of some kind. These are both very, very minor issues and shouldn't take away from how clean, efficient and well located this hotel is.
We attended an appointment with our Autistic son's bio-medical doctor nearby so location was key. We enjoyed the pool, bistro and the fact that you have alcohol. Certain staff could be a tad bit more friendly. Alcohol prices were a bit high. Breakfast only served to 9:30am/10am weekdays/weekends.
Hotel was clean and front desk staff were friendly. Rooms are large, comfortable and have a nice lay-out. NOISY! Freight trains passing in the night can't be helped. Emptying the trash dumpsters under our window very early in the morning should be re-scheduled. Housekeeping staff POUNDING on our door at 9:15 am when checkout time is 12 noon is unnecessary. The corresponding rude comments made by housekeeping staff are also disrepectful and unprofessional. Very disappointed.
The room was clean and staff was very pleasant. I would stay here again if I return to this area. Very difficult to find. There were no signs on the road indicating there was a Courtyard by Marriott up the hill and behind the large wall. There were signs for all of the shopping stores located up the hill, but not for the hotel. The street sign was also hidden on the opposite side of the exit ramp and right before another exit.
Fire alarm went off and was told it was common for that to happen daily.
The staff was super nice and they comped my room. The bathroom was disgusting. There were hairs stuck to the wall in the shower that were not mine and the whole room smelled like a very strong cleaning solution. The bed was hard as a rock and the cleaning crew started banging around bright and early.
I liked the Location , close to everything.. I liked that it was quiet and I could rest when I needed too.. I didn't like the price and the fact that for that inflated price , there was no pool or room service , no cleaning or fresh linen the whole 5 days .
I wasn't expecting anything fancy for the price, but whichever reviewer posted on google that it was like paying to stay in a homeless shelter was right on the money. It was nasty, sketchy. The only bonus is they allow dogs but I spent the whole time scared of what my dogs might find in that junk heap.
Our heater in the room was broken, but the guy at the front desk was super helpful and changed our room! Great price and place was clean! We also had free breakfast which was a plus! I would recommend this place. Also lots of shopping stores nearby. =)
If you are looking for an affordable place to stay with basic needs met then this is for you. Location area great as a lot of things I needed are in walking distance and staff always try help u as best they can.
We needed to be in town for unfortunate reasons, but found the bereavement rates to be exactly the type of affordability we needed. (Having two dogs with us also complicated our needs.) There were variables determining how long we were going to be there. We booked for two nights and twice added on additional nights. Each time, the staff at the desk were kind and made dealing with our lodging very easy. We ended up staying for seven nights and we would certainly go back. Everything was clean. There wasn't a 40-something inch flat screen TV, but it's not that kind of place. Lot of out of town work trucks. Good sign - those guys know which hotels are a good value. Bed was too soft for my liking, but still comfortable and in good shape. Clearly has been a while since it was renovated. The recliner in our room was a bit beat up, but we weren't there to sit on a chair in our hotel room.
Centrally located where we want to ski in Belleayre and Windham plus proximity to restaurants
Super nice reception staff. The friendliest woman helped warm my Ramen noodle soup bowl in the office microwave at 2am and then escorted me to my room. Complimentary breakfast. TV didn't work, hairdryer didn't work, no conditioner, no complementary water, no elevator to second floor, no microwave, no refrigerator, no carpeting hence super slippery floors and dusty room. Management refused to comp or discount my incredibly brief stay of just 8 hours.
A lot of space. It was CLEAN. It did not have the warm welcoming feeling. The stairwell halls were creepy, moldy, dimly lit and walls were filthy. Our room had limited furniture or any real ambiance- so BASIC - just large space with basics. It felt like a large, clean motel.
Location (great view) and staff. Also indoor pool area was nice. Overall the hotel decor was stuck in the 80's. Very dated public spaces. Dinner buffet was really overpriced for what it was.
The location was what brought us here. Stayed after a Bethel Woods concert and before we needed to be to Troy, NY. Entry way was dark and unmarked. We arrived at night. The parking lot is not lit. We went to what we thought was registration because the door was wide open and that turned out to be a hallway with rooms. The next door was a hallway. It was the third.
the massage was amazing from 'BO'..double room was spacious, quiet along within a comfortable bed.. the furniture was shabby, chipped and dated.
The hiking trails was beautiful and outside of the hotel is well taken care off. The hotel room was old style, everything from the 80's. The 'restaurant' only open for 3 times 1,5hr each meal.You only can have a buffet style, the food not good, but eatable, nothing else is around. So we didn't have to much choice.Staff not nice either
movieviewing room, park for children, pool quiet and clean many of the staff didn't know anything-quitte disorganized
The nature walks were nice. It was quiet and peaceful. Some staff was often unprofessional, at times, crossed the line of rude. Confusion regarding wristbands and packages. There were inconsistencies with rules and regulations and lots of confusing explanations regarding them. The food was not appetizing.
a lot of facilities i asked the desk staff for an authorization about a broken suitcase which i asked them to throw (for the insurance), but they refused. I think that they were afraid to take responsibility.
food in restaurant was OK needs renovating; rooms OK but corridors, stairwells, public areas generaly need re-decorating
There we not very many people in the hotel. Breakfast was the cheapest continental i have come across in a long time, I thought with an attached restaurant it would have been better. Also, when i checked in the first room they put me in had no hot water.
The beds were comfy, clean and appropriately provisioned. The kids loved the pool! The walls were run down with cracks/old water damage and the window was open a little and wouldn't shut all the way.
very comfortable bed and swimming pool at location door #2 was constantly left ajar by people placing rocks in the jamb to keep it from closing. it made me feel very uncomfortable. my room door had to be slammed to close, problem was reported but not addressed.
I booked this hotel for proximity to a work event, and because it looked like it would have more character than a chain. Their communication with me was very misleading.
The staff was really great, the common areas were very inviting and the food was delicious!
Checked in after the 2 PM check-in time and was told they were just readying the rooms then. Door was difficult to open since clearance was too low. Deadbolt on door non-operational. Worse issue was the mold in the bathroom. Toilet did not flush enough to empty. Tried to check out the following morning but lobby was locked. Went outdoors and tried ringing bell several times at lobby door. After 20 minutes, clerk came to door in his bare feet (walking through breakfast area), seemed annoyed that I had awakened him (even though by that time it was about 10 minutes prior to when they said breakfast would be out). Did not stay for the breakfast. Saw that the cereals were kept out in dispensers when I checked in the earlier day so I had doubts about their freshness/closure from insects.
The New Paltz Rodeway Inn & Suites was conveniently located, with easy accessibility to the highway and a short drive to the college, yet it was quiet at night with no road noise. The rooms and public areas were very clean, and the staff was friendly and attentive. The hotel offered a standard continental breakfast in the morning. I understand that this property has recently come under new management and the new proprietor is eager to continue to make improvements.
Outside is nice and renovated. Front desk curteous. By far the dirtiest room I've ever stayed at and I've stayed at a lot of cheap motels. Table was sticky and had crumbs on it. Dirty dirty floor seemed it had not been cleaned in years.
The staff was very friendly The biggest problem was the HVAC unit in the room. The mechanicals were so noisy that I was awakened every time the unit went on. It sounded very very dated. Another issue were the dust mites that got my allergies going. This was not unexpected. Overall, the hotel was an inexpensive place to rest my head that is need of an update. In a pinch it would do.
It was a good value for the money, conveniently located and had a surprisingly good little breakfast for such a small hotel. Suggest that you advertise Free Wi-Fi because we almost cancelled our reservation because nowhere was that listed! The fact that the hotel was under renovation and had no hot water-rather inconvenient!
The room was simple and clean. The staff was friendly and helpful and the price was right. Lots of cigarette butts outside despite the receptacle provided. That's on some rude guests but a sign or two might help.
Everything was great! Great value and perfect location to visit the SUNY New Paltz University!
clean breakfast included close to New Paltz Village without being too close easy access to main highways Entrance is easy to miss on Terwillinger Street
Outside of the property is beautiful must've been the resort at some point in time. To get to the place you have to drive through a rather sketchy area of old boarded up houses. The interior of the hotel is very old and run down. Holds on the shower scratched up furniture. A tired old place not taking well care of. Next morning us locals about the place and all we also recommended not to stay there.