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One location in Oranjestad
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Reviews
10.0 Wonderful
Dec 2023
10.0 Wonderful
Dec 2023
10.0 Wonderful
Aug 2022
10.0 Wonderful
Apr 2022
2.0 Poor
Jun 2021
Cons:
My trip got canceled and I wasn’t able to get a refund. I found that very unfair since I never got the vehicle in the first place.8.0 Very good
May 2021
Cons:
Air conditioning was less than perfect at best2 locations in Oranjestad
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Reviews
8.0 Very good
Mar 2024
5.6 Fair
Jun 2017
Cons:
Vehicle had 63K+ miles and was well used.4.0 Mediocre
May 2017
Pros:
Poor service. May 1st is labor day on the island. None bothered to inform customers that all gas stations would be closed. Every single customer complained about their lack of anticipation and it did not bother them to charge premium for gas not being full.4.0 Mediocre
Apr 2017
Pros:
It was not expensive, even with the extra insurance.Cons:
Atrociously long wait at the airport rental counter. It took us 30 minutes to fly from Curaçao to Aruba, and one hour to rent! There were four people working at the counter, with one working and three looking and a huge line of customers. The car itself was rundown, big mileage (35,000km) and very basic. I understand it was an economy rental, but I expected more from Avis.6.0 Okay
Apr 2017
Pros:
Low costCons:
Took almost an hour to get the car. Nice clerk but only one to assist customers. Process was very slow. Other workers did not assist just stood around.4.4 Mediocre
Apr 2017
Pros:
The car had four wheels and transmission and brakes were working. Office was across street from terminal.Cons:
I had ordered an SUV but was downgraded to a KIA sedan. Car seats were smelly and full of old sun screen. Car was dented and scratced and probably at the end of it's rental life. Office was unorganized and had slow and inefficient service. personnel were not customer friendly. First trip to Aruba. Marriott hotel was great but car rental and airport experince will keep me from ever returning to Aruba.One location in Oranjestad
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10.0 Wonderful
Apr 2021
Cons:
App is not working everyone was very nice the car was great servicebgreat10.0 Wonderful
Feb 2021
Pros:
Great customer service. It was quick to get the car and return it. The price was fantastic and the car suited out needs.Cons:
The car needed new tires and wipers. We had to put air in the tires several times.10.0 Wonderful
Jan 2021
Pros:
Everything went smooth, thanks.Cons:
Nothing.10.0 Wonderful
Nov 2020
Cons:
All was great!One location in Oranjestad
One location in Oranjestad
Filters
Reviews
10.0 Wonderful
Mar 2021
Pros:
pick up was convenient and easy. vehicle was ready and it got us around the island. we got the basic transportation we asked for, and that is good.Cons:
This is where I would ask for a lower price, but the price wasn't too bad.10.0 Wonderful
Feb 2021
Cons:
Everything went very smooth quick pick up and drop off also very friendly10.0 Wonderful
Jan 2021
Pros:
We have been renting from another car company for years. Enterprise was so convenient - right at that airport (no shuttle), the car looked new and was very well maintained AND it was the lowest we ever paid. We will use them again and tell our group!Cons:
Nothing!10.0 Wonderful
Dec 2020
Cons:
So convenient having the car rental right outside the terminal. Clean and efficient process with very polite assistance.10.0 Wonderful
Dec 2020
Pros:
The car was just the right size and it was very clean.Cons:
The drop-off was difficult because there was no where to park and there were no Enterprise attendants outside to provide assistance. Otherwise my overall experience with Enterprise was very good.7 locations in Oranjestad
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Reviews
10.0 Wonderful
May 2021
Pros:
It was very easy to get my rental in Aruba airport. Drop off was even easier.Cons:
Nothing really.10.0 Wonderful
Apr 2021
Pros:
Staff was AMAZING! Super friendly, fast & greatCons:
The speakers in the front didn't work so we couldn't have music on8.0 Very good
Jan 2021
Cons:
Better make and model in the same category