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door not seal close all the way
Good location. Good price. No review was available (every review should be)
It was very affordable and a convenient place to rest my head for the night. There were no hair dryers in the room. We also requested a smoking room, but it had way to strong of a smoke odor in it.
Location Parking not included.
At first glance, Adam's Mark has a pretty entrance complete with a fountain and colorfully lit interior. Parking, while not included, is $10 per night. It is located within walking distance to the metro Church street station. The actual hotel rooms are dimly lit and shows sign of age. The bathroom light flickered intermittently. Worst of all was being awoken at 2am by an antiquated PA system due to "unexplained technical difficulties". The night staff was unprepared to handle the situation as guests wandered aimlessly outside. The morning staff adamantly refused to compensate us for the inconvenience and only begrudgingly offered to waive the parking fee for the night. Not worth the cost and headache.
Great location and friendly staff. Out-dated small room. Paid for two queen beds and our room had two full beds. No refrigerator in the room. Coffee maker was missing the filter/ground coffee holder compartment. Overall, I wouldnt stay there again nor would I recommend anyone.
It was nice having a restaurant and bar right in the hotel, very convenient. There was a long line for check in, probably because there was a hockey game & 2 weddings that day but we appreciated the free parking & 15% off restaurant coupon they gave out due to the wait. There is no parking lot to park your car while you check in so it was a bit hectic checking in & bringing our bags in, but we were grateful for the complimentary parking which is normally $10/day
Pretty good hotel There were no carts to take luggage up stairs and no staff member offered to help.
Was convenient to downtown amenities (canal side). Staff was rude, it was snowing heavily and asked for a shuttle ride to canal side and was told shuttle driver is on break you can call a cab. Room was 90+ degrees when we entered, had to open window to cool it down.
The facilities were great and the sauna was nice. We could hear the folks returning from parties at night but it was just short bursts in the hallway.
the staff was warm and friendly and accommodating as much as they could be. no refrigerator and no microwave in room which seems standard at even lesser hotels.
i like the location was awesome. Breafast buffet was a good value. staff was friendly. the bar had really good drinks. hotel just needs some updating. a small facelift.
This property is in dire need of updating. It was at one time a showplace. Now, not at all. Very dated. Small rooms, bad coffee, worn carpet, no on site store, broken vending machine, malfunctioning heater in room, telephone message light that you couldn't turn off.
We wanted to stay near the First Niagara Center. Great location. Breakfast buffet was unappetizing and understaffed.
The location is great. We went for an event at the Niagara arena. We could easily walk there. We were charged 10.00 to park our car...why that is a charge for guests is beyond me. The key card to the garage didn't work that was extremely annoying. The fan in the bathroom doesn't turn off so you had to listen to it run all night. We got very little sleep because of it. The hotel needs 5o be seriously updated ...it's way over priced
Indoor pool was great for the kids and I loved the balcony that over looks to be able to check on the children. The money we spent for the room would have been acceptable if their was a continental breakfast and an more efficient TV with remote.
I would stay again. it was a good experience.
My heat was not working in the room. Maintenance arrived within 15 minutes and advised me to move to another room because the blower was broken. He showed me three rooms and allowed me to choice the one I liked most. The front desk delivered my room key within 10 minutes. Beds are nice and soft. Wonderful place to stay, staff is great. Location is central to shopping and various restaurants from fast food to high end.
Very close to airport plus a shuttle and long term parking. Restaurant as well as a separate bar and gril on site. Staff was very pleasant and extremely helpful. Room and bathroom were clean, bed was comfy. Close to shopping and other restaurants. Overall great stay and I fly/travel very often. I arrived a little late in the evening and the bar and grill was still open. I went in for food and a drink. There was a very very loud, crude table of people sitting near the bar which I'm sure sent other patrons running for the door. They were beyond drunk and using language that was completely uncalled for and inappropriate for a family establishment. This went on for almost 2 hours. Shame on the bartender for not asking them to leave/ be considerate of others in the bar, not everyone wants to hear racially/ sexually charged language at a decibel level of 700.
The staff were very responsive and I appreciated their level of care for me and my family. The only thing I did not like was that the air conditioner broke in my room. We were moved immediately and placed in an equally nice room though.
Staff was perfect and polite Room was hot although not a big deal
The staff was friendly and the complimentary shuttle service was very accessible. Location to local shopping is excellent. The restaurant was way too expensive. Television channel selection was very limited. Free WiFi signal was erratic.
smell of paint
Very friendly and helpful staff. Shuttle service to and from the airport is great. Their pool area would be a nice place for a function. You could say the place has a dated feel back to a time of late 80's or early 90's, but it's still well maintained and in excellent condition. Personally I find this is adds some charm when compared to the cookie cutter style hotels and restaurants found in most places across the US.
we had a room with king bed..thought the king bed was rather small. the TV was dark, could not really watch anything. the room had an odor to it and they sent up the woman with a can of air freshener for us to use then we had to give her the spray back. i stubbed my toe on the door stop in the bathroom. not a good place to put it. also no fan in the bathroom to clear the steam. location was good for us. overall it was ok.
My room had a recent mini upgrade (new bath tile). Bed was good. Overall facility is straight out of the 80's. Overall needs and upgrade, but caters to the Niagara Falls bound crowd, so probably fine for most. At $105/night I guess I can't complain.
Last minute stay. Due to snowstorm couldn't get home ( only ten miles away). Friendly staff, very helpful. Rooms clean. Good value for price. Facility very dated. Flashback to early 90's. I assume if it was updated it would be a lot higher price.
Rooms were clean, elevators were fast, located in a nice area, close to the night life of buffalo. Staff at front counter was very polite and helpful. Found someone's nasty dirty washcloth hanging in the shower, makes you wonder if it had been cleaned or overlooked. Valet staff hung up on me on the phone when I asked for my car to kindly be retrieved, I questioned if they had heard me, or if I lost connection, yet when I went to the atrium, I could see they had retrieved my car. Pool open inconvenient hours on the weekend. We left just after 9:00am on a Sunday morning, and the pool was not open yet.
Location, comfortable bed. Fridge didn't work, vent in bathroom dirty & clogged, I choose higher floors for the view but the windows were so dirty I couldn't even get a picture, save money..park in garage across the street!...
Something I dont usually see - Toothpaste! The restaurant in the hotel was great too. Since we were in Buffalo we ordered the Buffalo style wings - some of the best I have had! Lots of Pats fans from out of town - nice atmosphere after a road game. Bathroom was a little cramped and dated - bathtub could use to be replaced.
everything except the annoying rattling in the walls we stayed in 2 rooms. Both had constant rattling inside the walls. Originally I thought is was small animal but found out later, on windy days, the wind finds its way in the side walls. The sound must be the wires. It was so bad we all bought earplugs for the 2nd (last) night. I informed the front desk when I checked out. They are well aware of the problem. I guess it's a common complaint but nothing they can do about it.
We were very impressed during our stay. Right from our check in with Jimmy at the front desk to our departure, we were treated very well and were very comfortable during our stay. The restaurant was excellent as well and it was a nice treat to see the streetcar drive by every few minutes as we were enjoying our breakfast. The pool was also nice. Terrific value. Thank you very much. I would suggest the addition of a color printer in the business area instead of just the black and white. I would also suggest having the pool area change room saunas repaired.
Clean comfortable room with very friendly staff Slow elevator
Staff were Amazing. Especially Corrine, Holly and Xiamora. Great service, provide awesome information and very welcoming. Valet parking is work the extra $10. Had an issue with housekeeping. But im sure it was just a one off and normally not an issue. Parking in the winter is tight
The bed was soooo comfortable. Was in town for a concert and after walking back to the hotel it was so awesome to just be able to crash in that bed, turn the tv on and fall right to sleep. Lotta great bars in the area for food. Wanna watch the bills game go to Bada Bing. Good food, cute waitresses, 1 block away, get there early it gets crazy. Anchor bar is very close also, worth the trip. Pay $20 per night for self parking across the street.
Staff very nice room clean cleaning service staff awesome Soda venders
Love the whole experience, the large bathtub, the evening reception and the omelet station at breakfast. It's a little pricey but that's about it. I love this place. Been here before, will be back again.
breakfast and the view of the St. Patrick's Day parade right from the room nothing. everything was great.
The proximity to The Anchor Bar, and The Chocolate Bar Restaurants The cost of the room for my stay The extensive all you can eat breakfast
I liked how seemingly clean my room was. I didn't appreciate that during the middle my check-in the front desk woman took a random phone call about "potential cancellation" . The call took awhile and she didn't even apologize for the wait. Plus she said my card would be "on file" IN CASE of incidentals...she didn't inform me that she was swiping my card for $75 !!!!! plus another charge for 15. When I called they said it will take at least 3 days to credit my account. I like transparency when I lodge.
The bed was very comfortable, the rooms spacious and clean, excellent breakfast and evening happy hour. Very nice pool/spa area and the fitness center actually had a decent selection of weights and cardio
The room was nice, and large, and pretty comfortable. I appreciated free wifi, a nice fitness club, with hot tub and pool, and a decent free breakfast. When the heating system in our room cycled on, it made a noise that sounded like an alarm going off. Not loud, but loud enough to wake us up repeatedly. On a more inor note, there was no clock in the pool/ spa room, which is problematic, since you can't keep your ohone handy in the pool or hot tub.
Staff was awesome. Hotel was very clean. Rooms were very comfortable and spacious. Proximity to arena is great. I will definetely be coming back again. Nothing
We made reservations thru a trusted website and drove : hours to get there. The receptionist said she could not fiend out reservation. We shower her the confirming email and a printout of the rxomfirmation of our room with 2 queen birds and a out couch. .when we got there the reservation was not to be found and they didn't even have a room with the 2 beds available We ended up. Having to pay for a second room and waisted all of our time that we missed our event . It was a waisted trip and also very frustrating
Nice room, great staff
The location was amazing, even though the weather wasn't great we were a short walk from a bunch of different restaurants and bars. When we first arrived housekeeping entered our room with out knocking and proceeded to have a conversation with us while we were in bed, it bothered me that they hadn't communicated that we had already checked in. They were wondering when we were checking out even though we had just checked in maybe 2 hours before.
Service was top notch. Free Range Rover shuttle was excellent. Honor bar in the billboards room was fantastic as was the complimentary breakfast spread the next morning. Very close to everything downtown Buffalo has to offer.
This was our second stay at the Mansion. The first was for our wedding night a few years ago. From what I can see, nothing has suffered in these last few years. The staff at the Mansion are wonderful and available to take care of you, whatever you need. Not sure what you need? Ask the staff and they'll help you out. If you like being pampered, this is the place. The place is stunning; take time to wander the Mansion and look at the woodworking and other details. The only reason I didn't give the facilities a top rating is because some of the cabinets or other fixtures in the room could use replacement. Just some basic wear and tear that is easily remedied.
We wanted a hotel close to Buffalo, but less expensive than some of the downtown hotels. The Country Inn was more than okay for our one night stay.
Everything was fine Comfort
We were in the Buffalo area visiting on the weekend after the huge November snowstorm. Country Inn and Suites did a great job of clearing their lot and entry, and the staff was very friendly and accomodating. I think we were among the few staying there who weren't part of the snow removal crews from out of town, but the hotel operated as if it was business as usual. Kudos!
Overall a very nice hotel. First night we checked in the toilet wasn't working; however, that was resolved immediately as we checked in the room right acrossed. Love hotel, good breakfast, & will definitely come again.
Very noisy. the walls are very thin. You could hear what was going on in the rooms on either side and down the hall. The hotel is very close to the highway and you could hear trucks roaring by all night. It was clean. The staff was friendly and helpful. Breakfast during the week was fine but it got too crowded on the weekend.
Conveniently close to the Buffalo-Amherst airport. The room was in horrible condition; it's old with worn out furniture, terrible bathroom with threadworn towels, stained or soiled carpets, lumpy small bed pillows, and the bed smelled stale.
Location Very out dated, not clean, and the bed was a box spring with a thin cushion on top.
Pool and amenities were nice. Room was cleaned daily. A crib was provided for our young child. The bathtub didn't drain water fast enough. The tub would fill while one was showering. I didn't like thinking about what was clogging it and thus what I was standing in. I chose not to give our baby a bath but instead held him up in the shower.
The room was non-smoking, but we could smell the stench of cigarettes all over.
It was so close to airport.
I went to Buffalo for an interview and stayed in this hotel for one night. It was a very comfortable stay. I bought a big king size room for a very good deal from Kayak. The best of the room was the view outside my window. I could see the airport which was all lit up at night. Overall, it was a pleasant experience. Great and hospitable staff. Excellent service by Brian who made sure to provide me hot fresh coffee before I board the shuttle to the airport. I checked into my room and the hair dryer was full of somebody's hair. The closet door was defective. So I requested to change my room.
The hotel was a great value for the money. The staff was excellent and any request was handled swiftly and efficiently. The only problem was that the tub in the room was rather dingy and kind of stained with dirt. As the hotel is not new, I am sure that it was just a sign of age
room was fairly clean, breakfast was pretty good we were traveling in winter, probably a bad idea to stay in Buffalo, but we did. The staff had no knowledge of travel routes, the throughway was closed and there was not a single suggestion from any of the three staff members about how to head west to Ohio. No knowledge of what radio station or tv station to tune into. No, hey try this, try that, only input was use the computer and map out a route on mapquest.
Microwave and fridge in room, king bed, pull out sofa, pool and fitness center hours Room/hallway smalled bad when we first checked in, we arrived at 5pm and were asked to sit and wait for a room to be ready for us (could have checked in at 3pm), forgot to restock our towels
Girlfriend is picky with hotels and is usually not happy but liked this one. Housekeeping sprayed a perfume after cleaning and the smell gave me a headache and bothered my GFs asthma but the staff quickly used an air purifier that worked great.
Very conveneint to the airport. Staff was great across the board. And the Italian decor was over-the-top as advertised in a good way. I'd absolutely return to this property. No
Comfort and location of the hotel,shuttle service to their restaurant for superior dining,Shopping malls close by and the breakfast buffett.
Beautiful and relaxing facility. Comfortable seating in rooms. Jaccuzzi is great but also stayed in a room without which was just a nice and more affordable. Large accomodating area for breakfast - regular plates/silver/napkins - not plastic.
clean, friendly, unique
very nice and clean
Room had a musty smell
The ambience of the hotel was amazing. The wi-fi didn't work and the shuttle was pre-booked but came 15 minutes late.
It was very, my wife and I could have slept all day undisturded. I cannot think of anything.
Jacuzzi tub in the room. Honeymoon suite was lovely. Really large room. The bed was a little uncomfortable. Any movement at all translated to an earthquake.
The room was great. Around alot of things
It was clean and comfortable The customer service at the front desk was terrible
This is the nicest Hampton i've ever stayed in.. Unreal for a small city like Buffalo.
This Hampton Inn is right in the center of Downtown Buffalo with great bars, restaurants and sights within walking distance. The rooms were clean and spacious. Plus, the rates were generally affordable. No big deal, but there was no mini fridge in the room, so we could not preserve leftover food or keep drinks cold.
It was my first time working with kayak, and everything went super smooth. Check in was easy and the hotel room was gorgeous. Beds could be a little more comfortable, but im just very picky. Gorgeous hotel room, and super clean. Conveniently located. Very happy
The rooms were updated and clean no
Location, staff, breakfast. i booked king size smooking room and got two queen non smookin. Hotel staff could not explain why this has happended. There were no water boiler, mini fridge, or microwave in the room.
Staff was friendly and responsive when addressing my complaints. The gym had basic equipment and was organized and appeared clean. End. upon arrival the toilet seat was noticeably dirty and parking was not available due to hotel capacity. The bed was hard and uncomfortable. The hotel room was not thoroughly cleaned including floors, toilet, sink and counter. I found items under bed and side table from previous guests. There was a broken piece on the closet door that made a loud noise every time opened. Rotten fruit and stale bread put out at breakfast. I posted Do Not Disturb sign two days and both days an employee woke me knocking on the door. End.
Very easy check in/ check out, friendly, helpful staff. Beautiful rooms, very clean. Nice pool and hot tub area. No fridge or microwave in the room
Staff is super friendly and goes out of their way to be helpful. Rooms are spacious, tasteful and clean. Hot breakfast was a little bland.
Cool funky modern looking hotel Food selection is limited and way overpriced. Hotel has an address on Genesee St.; it's actually on Burgess - tip: take the turn at McDonald's
It was very retro chic, but still warm and comfortable. Nothing, it is a great hotel I have stayed in A lofts in other cities as well as Buffalo. And, I was very pleased everywhere I stayed. I would highly recommend the Aloft.
Very nice people with a neat modern twist in style/design. Nothing
Comfortable, stylish, mostly quiet gem right across Genessee Blvd. good price for all that you get. No free breakfast.
New, clean and great location near Buffalo airport No couch or lounge chair in room - but a very nice room for the money.
Great hotel right across from the airport. Friendly staff. Room was clean. Great walk in shower.Will stay great again when I have an early flight.
The staff was incredibly friendly and helpful pet friendly too as I brought my cat with me! The hotel didn't have lunch options the bar and food service starts at 5pm
Loved it there my kids had a great time in the pool.
Close to the airport Nice interior Attention to detail in their design choices Fun vibe in the lobby Board games! (Nice touch) -The area: It's not sketchy, but there's nothing within walking distance. -It's directly adjacent to a less fancy motel. Go into fitness area, see the wall of a crappy motel through the window... -Ground level rooms: don't know who would want to stay in there, but they're directly visible from the outside sidewalk and parking lot. -No tinting on the windows or secondary curtains: these windows only have 1 curtain. So you either have zero daylight, or max brightness (if your window faces the sun).
Spacious, clean, comfortable, quiet room with pleasant staff made our stay. Shuttle service was appreciated. The smoke detector light was within sight of the bed--with a glaring green light. We put a hat over it in order to dim the light. It would be great to move that away from the bed or exchange it for a device without the light. Otherwise, thanks for a lovely stay.
plenty of space, very clean and comfortable - friendly front desk and housekeeping staff! - Same experience last year at the Aloft in Franklin TN location - convenient to airport but I was visiting Niagara Falls - worth the drive though so no issue.. I would not have stayed elsewhere.. This was a great property
Comfortable stay with amended on site. Good staff. Had no issues.
good economical choice
THe Hotel was new, rooms nice and staff was excellent
Clean, modern, inviting atmosphere. Friendly staff. Rooms were a nice size with refrigerator and microwave. The pool and hot tub area were well maintained and adequate size. The price of breakfast foods did not seem very economical for a family, but we did not go into the restaurant--that was just based on looking at the room service menu.
Staff was extremely helpful. Very clean and beautiful hotel.
Great getaway my husband and I are from Canada and headed to buffalo for a conert.. We stayed here and everything was great from the minute we arrived..They took our car to valet parking an we headed to our room, and was very clean and had a view of the streets like we requested..we also liked being right next to the train.. It took us right to the Niagara centre, where the concert was. If I'm ever in buffalo again for anything I will definitely go back there..
No fridge or microwave in room. Not a big thing for me
cleaniness, courteous staffs.
Easy access to thruway. Heating unit noisy and unable to regulate. Curtain did not close and found lights from surroundings quite annoying.
I would stay there again.
The room was very clean. The complimentary breakfast was Amazing. The work out room was clean quite just a little hot. The indoor pool area was amazing for kids and adults The only thing I didn't like was our heat kept working for a little while then it would start blowing cold air all night. And it had no microwave or mini refrigerator
for out purpose to crash overnight as a layover it was fine. Breakfast was standard Buffett, staff was hospitable. Hotel was easy on and off from highway. Shoppers no center was accross the street. The bath tub had some brown stains in the tiles and tub....the bed was very soft. Could not sleep. The heat/cooling system was not digital or central. However you could adjust to high or low...
This particular location does not have any signage on their building, only on the driveway that is shared with other buildings, so it was difficult to know for sure I was in the right place. Also, the heavy curtains didn't close, so there was no blocking sun or ensuring there were no prying eyes.
The staff was extremely friendly and helpful. The room was clean and well stocked. The breakfast provided was fresh and had a great variety. The mattress was WAY too firm for my liking.
We Liked every thing about it. Would definitely stay there again nothing