Rent a Mercedes-Benz in Palo Alto

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Useful Info

Budget

10.0

Wonderful

Read 1 review

Cleanliness

10.0

Comfort

10.0

Pick-up/Drop-off

10.0

Value for money

10.0

One location in Palo Alto

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Locations in Palo Alto

4230 El Camino Real

+1 650 424 0684

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	08:00 - 17:00
Sunday	08:00 - 17:00

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Enterprise Rent-A-Car

8.1

Very good

Read 6 reviews

Cleanliness

8.4

Comfort

8.0

Pick-up/Drop-off

7.7

Value for money

7.5

One location in Palo Alto

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Locations in Palo Alto

814 San Antonio Rd

+1 650 843 4990

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00
Saturday	09:00 - 12:00
Sunday	00:00 - 00:00

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Reviews

4.0 Mediocre

Anonymous, Feb 2025

Luxury

The email confirmation took me to an old address which is now a hertz. Thankfully a hertz worker was there while they were closed to directed me to the correct address almost a mile away. I had to walk there in unideal weather. Then the car I reserved was not available. I was also charged for a car seat which I did not use and was not provided to me.

2.0 Poor

Anonymous, Oct 2023

Passenger van

ORDERED A 12 PASSENGER VAN FOR A GROUP OUTING, ORDERED CONFIRMED. AFTER SETTING EVERYTHING UP I GET A CALL THE NEXT DAY , SORRY WE DO NOT HAVE A VEHICLE FOR YOU, TAKE MY ORDER, CONFIRM MY ORDER, CANCEL MY ORDER "1 STAR"

9.6 Wonderful

Kathy, Aug 2020

Cons:

Not having to go to another store because the car they were suppose to have Waiting for me at their store Was not available

10.0 Wonderful

Anonymous, Jul 2020

Pros:

Pick-up & drop-off were perfect! The site manager easily adjusted my pick-up time to match emerging changes in my travel plans.....and when one of our group developed a medical emergency which cancelled our trip outright, management re-did our One Way drop-off Weekly rate to become a 2 Day Local contract with no issues. The car was perfect and our travel would have been perfect as a result!

Hertz

6.2

Okay

Read 8 reviews

Cleanliness

7.1

Comfort

7.1

Pick-up/Drop-off

5.8

Value for money

6.1

2 locations in Palo Alto

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Locations in Palo Alto

625 El Camino Real

+1 650 617 0386

Monday	13:00 - 17:0008:00 - 17:00
Tuesday	08:00 - 17:0013:00 - 17:00
Wednesday	13:00 - 17:0008:00 - 17:00
Thursday	13:00 - 17:0008:00 - 17:00
Friday	08:00 - 17:0013:00 - 17:00

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816 San Antonio Rd

+1 650 739 0370

Monday	08:00 - 17:00
Tuesday	08:00 - 17:00
Wednesday	08:00 - 17:00
Thursday	08:00 - 17:00
Friday	08:00 - 17:00

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Reviews

2.0 Poor

Anonymous, Nov 2021

Staff member provided a vehicle that was a size smaller than what the reservation indicated, then lied about it when asked. I was eventually allowed to switch vehicles.

5.2 Fair

Gabriel, Oct 2020

Cons:

Staff at Hertz Palo Alto were quite unhelpful. Among other things, they failed to provide minimum docs needed for drop-off.

Avis

6.5

Okay

Best rated

One location in Palo Alto

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Locations in Palo Alto

4230 El Camino Real