Book Hertz car rentals in Palo Alto

Thu 3/23 Pick-up
Noon
Sun 3/26 Drop-off
Noon
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Reviews for Hertz in Palo Alto

  • All reviews 100%
7.5/10 Good
Based on 31 reviews
  • 6.3
  • 6.3
  • 6.1
  • 5.9

Recent reviews

Most recent
    10.0 Excellent
    Intermediate
    Mar 16 2017
    Will be renting again
    Pros: Everything. Great car at a great price
    Cons: Nothing
    2.4 Mediocre
    Economy
    Jan 9 2017
    Unbelievably bad
    Pros: Car did the intended job.
    Cons: From beginning until the end - troubles. First, renting the car at noon was problematic, because nowhere on the online reservation it was mentioned that the place was closed for lunch break! Thankfully, the guy accidentally showed up and showed some courtesy (didn't want to initially though). So almost missed picking up the car on time to be where I had to be. Then, the guy told me that I couldn't return the car on the 3rd day, because the place was closed on Sunday!?! Yet, that's what I had in my reservation and never was notified! He told me I could return it on the next day, but will be charged for an extra day! He changed the return location, which apparently also was closing at noon on return day. Then the car was dirty. Then the Hertz had 2 return location a block away on the same street, but the reservation record did not specify which one! Then went to one of them and they told me they didn't work on that day. I obviously guessed that must have been the wrong location! Went to the other 12 min before return time (and closing time), lady got the keys to inspect the car, and I just realized that I had forgotten to put gas. Well, there was an ARCO right next to that location, so I asked whether I could go there quickly to fill up. She said "Okay" so I went and in 6.45 min I was back. However, the representative was gone!? The office door was locked! Unbelievable!!! They had express key drop, but it indicated that would charge me for an extra day!! The total rent was supposed to be $94, and when I got home I saw they had charged me $169 in total + $295 deposit hold?!?! I couldn't believe it!
    5.6 Okay
    Full-size
    Nov 6 2016
    Cons: They charge more than agreement!
    3.2 Mediocre
    Minivan
    Sep 16 2016
    Cons: We had to wait for the car and it the inside was very dirty when we received the car.

Where can I find Hertz car rentals in Palo Alto?

690 San Antonio Road, Hertz car rentals

Address

690 San Antonio Road

Phone

+1 650 493 0232
Hertz
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