Book Hertz car rentals in Palo Alto

Pick-up
Noon
Drop-off
Noon
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Reviews for Hertz in Palo Alto

  • All reviews 100%
7.1/10 Good
Based on 22 reviews
  • 6.2
  • 6.0
  • 6.0
  • 6.2

Recent reviews

Most recent
    3.2 Mediocre
    Minivan
    Sep 16 2016
    Cons: We had to wait for the car and it the inside was very dirty when we received the car.
    2.0 Poor
    Economy
    Jul 17 2016
    Cons: I showed up and they told me I can;t return the car on Saturday as I ordered but only on Monday asking for 3 times the original charge. Had to cancel the reservation and my one day vacation
    10.0 Excellent
    Minivan
    Jul 1 2016
    Pros: Fast, clean, good price, and courteous. The things I expect.
    4.0 Mediocre
    Economy
    Jun 8 2016
    Unable to rent a car
    Cons: The online booking system was malfunctioning and it allowed me to rent a car from a location where no cars were available. The Hertz associate called me about 45 minutes before my scheduled pick-up time (as I was en route to the Hertz location) to let me know no cars were available. The part that was irritating was that he did not offer to help me find a new car to rent. He essentially said that no cars were available at their location or any other Hertz location and there was nothing he could do to help. Whether it's finding a car from a different location or helping me find a car at another car rental agency (even a competitor), the team should help their customers. I spent my entire morning doing damage control on an issue that was caused by the technology malfunction and could've been helped by the Hertz team. Extremely disappointed and will think twice about renting from Hertz again, despite the fact I normally think you guys are great.

Where can I find Hertz car rentals in Palo Alto?

690 San Antonio Road, Hertz car rentals

Address

690 San Antonio Road

Phone

+1 650 493 0232
Hertz
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